Customer Service Manager Jobs in Brookland, AR
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Coordinator-Customer Service: Paragould
- Paragould, AR (12 miles from Brookland, AR)
- 1 day ago
- Paragould, AR (12 miles from Brookland, AR)
- 1 day ago
Coordinator-Customer Service: Paragould Job ID: 30546 Job Category: Administrative Non Clinical Support Work Schedule: Days Department: BMG NEA Clinics Facility: BMG NEA Clinics Location:...
- Jonesboro, AR (6 miles from Brookland, AR)
- 6 days ago
- Jonesboro, AR (6 miles from Brookland, AR)
- 6 days ago
Overview Job Summary Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and...
Coordinator-Customer Service Job ID: 30599 Job Category: Administrative Non Clinical Support Work Schedule: Days Department: BMG NEA Clinics Facility: BMG NEA Clinics Location: Brookland, AR...
- Paragould, AR (12 miles from Brookland, AR)
- 30+ days ago
- Paragould, AR (12 miles from Brookland, AR)
- 30+ days ago
L.A. Darling Company LLC As a part of the global industrial organization Marmon Holdingswhich is backed by Berkshire Hathaway youll be doing things that matter, leading at every level, and winning...
Customer Service Manager- Part Time
- Jonesboro, AR (6 miles from Brookland, AR)
- 30+ days ago
- Jonesboro, AR (6 miles from Brookland, AR)
- 30+ days ago
Store - Jonesboro, AR Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Customer Service Lead- Jonesboro
- Jonesboro, AR (6 miles from Brookland, AR)
- 45+ days ago
- Jonesboro, AR (6 miles from Brookland, AR)
- 45+ days ago
Post Customer Service Lead- Jonesboro Job Category: Support Staff Requisition Number: CUSTO002935 Posting Details Posted: February 26, 2025 Full-Time Locations Showing 1 location Jonesboro, AR...
Demographic Data for Brookland, AR
Moving to Brookland, AR? Find some basic demographic data about Brookland, AR below.
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Salary for Customer Service Manager Jobs in Brookland, AR
Highest Education Level
Customer Service Managers in Brookland, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Service Standards
- Escalation Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Complaint Resolution
- Customer Retention
- Shipping
- Resolution
- Social Media Strategy
- Customer Satisfaction
- Cash Management
- Merchandising
- Performance Management
- Onboarding
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Listening
- Closing
- Telephone Skills
- Retail
- Salesforce
- Friendliness
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Driving
- Written Communication
- Flexibility
- Events
- Documentation
- Collaboration
- Spanish
- Reporting
- Multitasking
- Coaching
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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