Customer Service Manager Jobs in Avondale, AZ
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Customer Service Lead, AZ Job 123.25
- Phoenix, AZ (15 miles from Avondale, AZ)
- 2 hours ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 2 hours ago
$17.50 - $22.50 per hour GENERAL PURPOSE OF JOB: The Customer Service Lead (CSL) at Dunn-Edwards assists the store management team with ensuring a distinctive shopping experience for all guests...
- Glendale, AZ (14 miles from Avondale, AZ)
- 1 day ago
- Glendale, AZ (14 miles from Avondale, AZ)
- 1 day ago
Opportunity summary: As a Customer Service Manager (CSM), you will define the strategy and business plan for front end operations, manage and lead customer service teams, and support......
- Phoenix, AZ (15 miles from Avondale, AZ)
- 1 day ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 1 day ago
Overview Shift: Monday - Friday 5AM-1PM Community Medical Services (CMS) is hiring a Client Services Coordinator. Under the supervision of the Clinic Manager, the Client Services Coordinator will...
- Phoenix, AZ (15 miles from Avondale, AZ)
- 1 day ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 1 day ago
Customer Experience Manager Location: Phoenix, AZ About Us: We are a leading design-build firm specializing in delivering complex and iconic building projects across North America. Our integrated...
- Phoenix, AZ (15 miles from Avondale, AZ)
- 2 days ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 2 days ago
Are you an experienced customer care professional who has a passion for meeting and exceeding the expectations of your customers? Do you come from the door, hardware, architecture, construction,...
IT Technical Client Success Manager II
- Phoenix, AZ (15 miles from Avondale, AZ)
- 4 days ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 4 days ago
Requirements Join Our Team and Make a Difference! Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you are part of our care coordination team...
Remote WorkSr Customer Success Manager, Strategic Account Services
- Tempe, AZ (24 miles from Avondale, AZ)
- 4 days ago
- Tempe, AZ (24 miles from Avondale, AZ)
- 4 days ago
The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success Manager drives business growth for...
Staff Technical Customer Experience Manager/Architect- Federal DOD
- Phoenix, AZ (15 miles from Avondale, AZ)
- 5 days ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 5 days ago
Hungry, Humble, Honest, with Heart. The Opportunity Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting...
Manager, Customer Service, One Medical Mission Control
- Tempe, AZ (24 miles from Avondale, AZ)
- 5 days ago
- Tempe, AZ (24 miles from Avondale, AZ)
- 5 days ago
As we continue to expand and transform the primary care experience, were looking for dynamic and passionate leaders to manage the people, processes, and technology that make One Medical unique. As...
- Phoenix, AZ (15 miles from Avondale, AZ)
- 6 days ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 6 days ago
PURPOSE: Ensures that all customers receive fast, friendly, accurate checkout service by passionately implementing the spirit of customer first, second to none. Manages and schedules duties of...
Client Service Manager, Schwab Stock Plan Services
- Phoenix, AZ (15 miles from Avondale, AZ)
- 9 days ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 9 days ago
Position Type: Regular Your opportunity At Schwab, youre empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo...
Retail Customer Service Supervisor
- Phoenix, AZ (15 miles from Avondale, AZ)
- 10 days ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 10 days ago
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...
- Phoenix, AZ (15 miles from Avondale, AZ)
- 11 days ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 11 days ago
Wilson Language Training Customer Success Manager in Phoenix , Arizona Customer Success Manager Department: Customer Experience Location: Here at Wilson Language Training, we are committed to...
- Phoenix, AZ (15 miles from Avondale, AZ)
- 13 days ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 13 days ago
3515 W Union Hills Dr Phoenix Arizona, 85308, +... x#600 Starting Pay: $17 / Hour Position Description : Responsible for the oversight, leadership and achievement for the sales floor and obtaining...
- Tempe, AZ (24 miles from Avondale, AZ)
- 13 days ago
- Tempe, AZ (24 miles from Avondale, AZ)
- 13 days ago
Bashas' Title: Customer Service Team Lead Date: 02/24/2025 Job ID: 13289 Relocation: No Degree: Not Specified Salary: Job Types: Customer Service Employment Type: Location: Tempe AZ Job...
Demographic Data for Avondale, AZ
Moving to Avondale, AZ? Find some basic demographic data about Avondale, AZ below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Avondale, AZ
Highest Education Level
Customer Service Managers in Avondale, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Service Standards
- Escalation Management
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Client Services
- Complaint Resolution
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Merchandising
- Performance Management
- Cash Management
- Onboarding
- Relationship Management
- Cashier Skills
- Customer Relations
- Closing
- Friendliness
- Salesforce
- Customer Relationship Management
- Telephone Skills
- Conflict Resolution
- Retail
- High School Diploma
- Account Management
- Process Improvement
- Driving
- Flexibility
- Written Communication
- Coaching
- Events
- Documentation
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Reporting
- Team Building
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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