Customer Service Analyst Jobs in Stewart Manor, NY
A Customer Service Analyst plays a pivotal role in the customer service industry, focusing on evaluating and improving customer service processes and procedures. They gather and analyze data regarding customer interactions and satisfaction, and use this information to create comprehensive reports. These reports are then used to develop strategies aimed at enhancing the overall customer experience. They also have the responsibility of handling escalated customer complaints and issues, ensuring that they are resolved in a timely and efficient manner.
Important skills for a Customer Service Analyst include excellent analytical abilities, strong communication skills, and a deep understanding of customer service principles and practices. Proficiency in data analysis tools and customer relationship management (CRM) software is also highly beneficial. Certifications like Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCXP) can significantly boost their credentials. Before becoming a Customer Service Analyst, an individual might have roles such as Customer Service Representative, Customer Service Manager, or Data Analyst.
Customer Support Analyst (Part Time)
- New York, NY (18 miles from Stewart Manor, NY)
- 10 hours ago
- New York, NY (18 miles from Stewart Manor, NY)
- 10 hours ago
Description ChargeAfter is pioneering the embedded lending network for point-of-sale consumer financing for merchants and financial institutions (FI). Powered by a network of lenders and a...
- New York, NY (18 miles from Stewart Manor, NY)
- 10 hours ago
- New York, NY (18 miles from Stewart Manor, NY)
- 10 hours ago
Description ChargeAfter is pioneering the embedded lending network for point-of-sale consumer financing for merchants and financial institutions (FI). Powered by a network of lenders and a...
- New York, NY (18 miles from Stewart Manor, NY)
- 5 days ago
- New York, NY (18 miles from Stewart Manor, NY)
- 5 days ago
The Customer Experience Unit seeks to appoint one (1) Staff Analyst, L1 to serve as a Customer Service Analyst....
Sales Consultant - Customer Service
- Smithtown, NY (24 miles from Stewart Manor, NY)
- 6 days ago
- Smithtown, NY (24 miles from Stewart Manor, NY)
- 6 days ago
6105 - Smithtown - 441 Middle Country Road, Smithtown, New York, 11787 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
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- New York City, NY (19 miles from Stewart Manor, NY)
- 6 days ago
- New York City, NY (19 miles from Stewart Manor, NY)
- 6 days ago
The Customer Experience Unit seeks to appoint one (1) Staff Analyst, L1 to serve as a Customer Service Analyst....
- Bogota, NJ (23 miles from Stewart Manor, NY)
- 7 days ago
- Bogota, NJ (23 miles from Stewart Manor, NY)
- 7 days ago
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can...
- New York, NY (18 miles from Stewart Manor, NY)
- 9 days ago
- New York, NY (18 miles from Stewart Manor, NY)
- 9 days ago
At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of...
Global Customer Experience Analyst
- Stamford, CT (23 miles from Stewart Manor, NY)
- 21 days ago
- Stamford, CT (23 miles from Stewart Manor, NY)
- 21 days ago
Familiarity with website analytics like Google Analytics and Content Square, or similar Strong public speaking and presentation skills A proactive and curious attitude with a willingness to learn and...
Client Service Analyst/ Sr. Analyst Intermediary Private Markets Investor Relations
- New York, NY (18 miles from Stewart Manor, NY)
- 28 days ago
- New York, NY (18 miles from Stewart Manor, NY)
- 28 days ago
The Investor Relations team is dedicated to providing a superior investor experience across its evergreen, open and closed-end funds, including institutional and private wealth investors and...
- Smithtown, NY (24 miles from Stewart Manor, NY)
- 30+ days ago
- Smithtown, NY (24 miles from Stewart Manor, NY)
- 30+ days ago
6105 - Smithtown - 441 Middle Country Road, Smithtown, New York, 11787 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
- New York, NY (18 miles from Stewart Manor, NY)
- 30+ days ago
- New York, NY (18 miles from Stewart Manor, NY)
- 30+ days ago
mdf commerce Inc. is an international team of approximately 650 experts who develop a broad set of SaaS solutions to optimize and accelerate commercial interactions of its B2B and B2G customers....
Remote Work- Bogota, NJ (23 miles from Stewart Manor, NY)
- 45+ days ago
- Bogota, NJ (23 miles from Stewart Manor, NY)
- 45+ days ago
Remote, Latam, Full Time, Individual Contributor, 1 year of experience Who We Are At Yuno, we are building the payment infrastructure that enables all companies to participate in the global...
- Stamford, CT (23 miles from Stewart Manor, NY)
- 45+ days ago
- Stamford, CT (23 miles from Stewart Manor, NY)
- 45+ days ago
Finario is the first SaaS solution purpose-built for Capex. We are a rapidly growing company in a high-trajectory category helping the world’s leading enterprises ensure capital reporting...
Wealth Management Client Experience Analyst New York, NY
- New York, NY (18 miles from Stewart Manor, NY)
- 45+ days ago
- New York, NY (18 miles from Stewart Manor, NY)
- 45+ days ago
MORE ABOUT THIS SKILLSET Partnering with our Private Wealth Clients to provide provide exceptional client service, operational support and risk management. Answering client questions-on accounts,...
Demographic Data for Stewart Manor, NY
Moving to Stewart Manor, NY? Find some basic demographic data about Stewart Manor, NY below.
Customer Service Analyst Online Courses and Training Opportunities
Salary for Customer Service Analyst Jobs in Stewart Manor, NY
Highest Education Level
Customer Service Analysts in Stewart Manor, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Procurement
- Mainframe Computing
- IT Support
- Call Center Experience
- Zendesk
- Order Entry
- Customer Success
- Customer Support
- Printing
- Retail Sales
- Resolution
- File Management
- Scheduling Appointments
- Customer Satisfaction
- Onboarding
- General Repair
- Technical Support
- Scanning
- Energetic
- Strategy Development
- Administrative Skills
- Billing
- Salesforce
- Collections
- Finance
- Retail
- High School Diploma
- Military Background
- Troubleshooting
- Driving
- Punctual
- Auditing
- Flexibility
- Data Analysis
- Documentation
- Collaboration
- Sales
- Filing
- Reporting
- Inventory Management
- Microsoft PowerPoint
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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