Call Center Representative Jobs in Bristol, WI
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
ULINE- Call Center Representative
- Powers Lake, WI (13 miles from Bristol, WI)
- 8 hours ago
- Powers Lake, WI (13 miles from Bristol, WI)
- 8 hours ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential! Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144...
Call-Center Representative- USABLUEBOOK (Waukegan, IL)
- Zion, IL (10 miles from Bristol, WI)
- 6 days ago
- Zion, IL (10 miles from Bristol, WI)
- 6 days ago
Call-Center Representative- USABLUEBOOK (Waukegan, IL) USABlueBook (a division of HD SUPPLY) is the recognized source of products and technical support for professional water and wastewater operators...
Claims Call Center Representative
- Waukegan, IL (15 miles from Bristol, WI)
- 15 days ago
- Waukegan, IL (15 miles from Bristol, WI)
- 15 days ago
For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases....
Remote Work- Waukegan, IL (15 miles from Bristol, WI)
- 30+ days ago
- Waukegan, IL (15 miles from Bristol, WI)
- 30+ days ago
Call Center Representative Company: TEKsystems Location: Waukegan, IL Date Posted: 2/4/25, 6:13 AM Description Answer 75-100 inbound calls from dealers placing a new order or making an adjustment to...
ULINE- Customer Service Representative
- Bassett, WI (10 miles from Bristol, WI)
- 30+ days ago
- Bassett, WI (10 miles from Bristol, WI)
- 30+ days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential! Includes $4 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI...
Customer Service Representative - Bilingual
- Pleasant Prairie, WI (7 miles from Bristol, WI)
- 30+ days ago
- Pleasant Prairie, WI (7 miles from Bristol, WI)
- 30+ days ago
Bilingual Customer Service Representative Pay from $23 to $28 pe r hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the...
Customer Care Associate- 10:30am Shift
- Libertyville, IL (19 miles from Bristol, WI)
- 30+ days ago
- Libertyville, IL (19 miles from Bristol, WI)
- 30+ days ago
Customer Care Associate- 10:30am Shift Company: HD Supply Location: Libertyville, IL Date Posted: 1/28/25, 3:13 AM Job Summary Provide customer service by responding to inquiries regarding product...
- Racine, WI (17 miles from Bristol, WI)
- 45+ days ago
- Racine, WI (17 miles from Bristol, WI)
- 45+ days ago
Prior customer facing or banking experience preferred, previous call center experience is a plus....
Demographic Data for Bristol, WI
Moving to Bristol, WI? Find some basic demographic data about Bristol, WI below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Bristol, WI
Highest Education Level
Call Center Representatives in Bristol, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Building Relationships
- Client Support
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Escalation Management
- Courteous
- Insurance Verification
- Complaint Resolution
- Claims
- Inside Sales
- Resolution
- Scheduling Appointments
- Customer Satisfaction
- Problem Resolution
- Accounts Receivable
- Inbound/Outbound Calling
- Technical Support
- Medical Terminology
- QuickBooks
- Customer Relations
- Microsoft Windows
- Listening
- Collections
- Telephone Skills
- Conflict Resolution
- Staffing
- High School Diploma
- Troubleshooting
- Driving
- Investigation
- Verbal Communication
- Microsoft Outlook
- Written Communication
- Typing
- Events
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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