Call Center Representative Jobs in Fort Bliss, TX

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 21 Jobs

Sales Call Center Agent - Training Provided

  • Fort Bliss, TX
  • 13 hours ago
  • Fort Bliss, TX
  • 13 hours ago

Company Summary $15.75 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training! EchoStar is...

Sales Call Center Agent - Rewarding Work

  • Canutillo, TX (13 miles from Fort Bliss, TX)
  • 13 hours ago
  • Canutillo, TX (13 miles from Fort Bliss, TX)
  • 13 hours ago

Company Summary $15.75 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training! EchoStar is...

Sales Call Center Agent - Uncapped Commission

  • Anthony, TX (16 miles from Fort Bliss, TX)
  • 13 hours ago
  • Anthony, TX (16 miles from Fort Bliss, TX)
  • 13 hours ago

Company Summary $15.75 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training! EchoStar is...

Sales Call Center Agent - Paid Training Provided

  • El Paso, TX (6 miles from Fort Bliss, TX)
  • 13 hours ago
  • El Paso, TX (6 miles from Fort Bliss, TX)
  • 13 hours ago

Company Summary $15.75 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training! EchoStar is...

Retention Call Center Agent - Uncapped Commission

  • Fort Bliss, TX
  • 13 hours ago
  • Fort Bliss, TX
  • 13 hours ago

Company Summary $15.75 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training! DISH, an EchoStar...

Retention Call Center Agent - Career Satisfaction

  • Canutillo, TX (13 miles from Fort Bliss, TX)
  • 13 hours ago
  • Canutillo, TX (13 miles from Fort Bliss, TX)
  • 13 hours ago

Company Summary $15.75 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training! DISH, an EchoStar...

Retention Representative - No Experience Necessary

  • San Elizario, TX (17 miles from Fort Bliss, TX)
  • 13 hours ago
  • San Elizario, TX (17 miles from Fort Bliss, TX)
  • 13 hours ago

Company Summary $15.75 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training! DISH, an EchoStar...

Retention Call Center Agent - Customer Facing

  • Anthony, TX (16 miles from Fort Bliss, TX)
  • 13 hours ago
  • Anthony, TX (16 miles from Fort Bliss, TX)
  • 13 hours ago

Company Summary $15.75 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training! DISH, an EchoStar...

Retention Call Center Agent - Training Provided

  • El Paso, TX (6 miles from Fort Bliss, TX)
  • 13 hours ago
  • El Paso, TX (6 miles from Fort Bliss, TX)
  • 13 hours ago

Company Summary $15.75 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training! DISH, an EchoStar...

Retention Call Center Agent - Continuous Learning

  • Canutillo, TX (13 miles from Fort Bliss, TX)
  • 13 hours ago
  • Canutillo, TX (13 miles from Fort Bliss, TX)
  • 13 hours ago

Company Summary $15.75 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training! DISH, an EchoStar...

Sales Call Center Agent - Customer Facing

  • San Elizario, TX (17 miles from Fort Bliss, TX)
  • 7 hours ago
  • San Elizario, TX (17 miles from Fort Bliss, TX)
  • 7 hours ago

Company Summary $15.75 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide Full time paid training! EchoStar is...

Retention Call Center Agent

  • San Elizario, TX (17 miles from Fort Bliss, TX)
  • 10 hours ago
  • San Elizario, TX (17 miles from Fort Bliss, TX)
  • 10 hours ago

Company Summary $15.75 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide Full time paid training! DISH, an EchoStar...

Sales Call Center Agent

  • Anthony, TX (16 miles from Fort Bliss, TX)
  • 10 hours ago
  • Anthony, TX (16 miles from Fort Bliss, TX)
  • 10 hours ago

Company Summary $15.75 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide Full time paid training! EchoStar is...

BPO Customer Care Associate

  • El Paso, TX (6 miles from Fort Bliss, TX)
  • 5 days ago
  • El Paso, TX (6 miles from Fort Bliss, TX)
  • 5 days ago

Req ID: 314112 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking...

Client Support Specialist / Call Center Agent (Alpharetta)

  • El Paso, TX (6 miles from Fort Bliss, TX)
  • 6 days ago
  • El Paso, TX (6 miles from Fort Bliss, TX)
  • 6 days ago

Description Title: Client Support Specialist/Call Center Agent Location: El Paso, Texas Duration: 3-6 month contract to hire Environment: Hybrid (thurs/fri remote) Pay: $25/hour W2 MINIMUM...

Demographic Data for Fort Bliss, TX

Moving to Fort Bliss, TX? Find some basic demographic data about Fort Bliss, TX below.


Local
National
29,144,347
636,376

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Entrenamiento Para Call Center - Training for Call Center
Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Salary for Call Center Representative Jobs in Fort Bliss, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Fort Bliss, TX offer the following education background
High School or GED
33.0%
Bachelor's Degree
25.1%
Associate's Degree
17.1%
Vocational Degree or Certification
14.8%
Master's Degree
5.2%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Fort Bliss, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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