Call Center Representative Jobs in Bee Caves, TX

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 16 Jobs

Client Support Specialist

Austin, TX (10 miles from Bee Caves, TX)
21 hours ago

Austin, TX (10 miles from Bee Caves, TX)
21 hours ago

Xerox Client Support Specialist in Austin , Texas Client Support Specialist General Information Press space or enter keys to toggle section visibility Country United States Department SALES...

Remote Work

Call Center Representative (Inbound/Outbound)

Austin, TX (10 miles from Bee Caves, TX)
1 day ago

Austin, TX (10 miles from Bee Caves, TX)
1 day ago

Job Summary: As a Call Center Representative, you will be a versatile member of our customer support team, handling both inbound and outbound calls to serve our diverse client base....

Call Center Representatives

Austin, TX (10 miles from Bee Caves, TX)
1 day ago

Austin, TX (10 miles from Bee Caves, TX)
1 day ago

ECA Direct is a contact center located in Austin, TX since 2000. ECA is focused on providing a complete suite of contact center services to both the public and private sector. Live outbound and...

Medical Call Center Customer Service

Austin, TX (10 miles from Bee Caves, TX)
1 day ago

Austin, TX (10 miles from Bee Caves, TX)
1 day ago

We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, *HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, *WA, WI & WY only). Our Department of...

Call Center Associate 2nd Shift

Austin, TX (10 miles from Bee Caves, TX)
2 days ago

Austin, TX (10 miles from Bee Caves, TX)
2 days ago

Call center experience a plus. Weekend availability required (we offer shift differential pay!). Excellent oral and written communication skills....

Remote Work

Call Center Agent - 28567

Austin, TX (10 miles from Bee Caves, TX)
2 days ago

Austin, TX (10 miles from Bee Caves, TX)
2 days ago

Description and RequirementsMaximus is seeking a Call Center Agent to provide frontline support, manage customer inquiries, and ensure a positive user experience. This agent will handle requests...

Contact Center Representative Full Time

Austin, TX (10 miles from Bee Caves, TX)
2 days ago

Austin, TX (10 miles from Bee Caves, TX)
2 days ago

Job Details Job Location : Quarry Lake Headquarters - Austin, TX Position Type : Full Time Salary Range : Undisclosed Job Category : Customer Service Description Contact Center Representative...

Call Center Operator

Austin, TX (10 miles from Bee Caves, TX)
6 days ago

Austin, TX (10 miles from Bee Caves, TX)
6 days ago

Call Center Operator Dell Seton Medical Center at The University of Texas...

Healthcare Call Center Representative - (PT) - Patient Services

Austin, TX (10 miles from Bee Caves, TX)
6 days ago

Austin, TX (10 miles from Bee Caves, TX)
6 days ago

Details Department: Patient Services Schedule: 32 Hours; Mon - Fri 3:00p - 11:30p w /rotating weekends Facility : Good Health Solutions Building Location: 7701 Metropolis Drive Austin, Texas 78744...

Consumer Services Specialist (Call Center- start date of 4/7)

Austin, TX (10 miles from Bee Caves, TX)
12 days ago

Austin, TX (10 miles from Bee Caves, TX)
12 days ago

UMB Bank Consumer Services Specialist (Call Center- start date of 4/7) in Austin , Texas We are currently hiring for our next call center class starting 4/7/2025 --Starting pay of $19/hr-- The...

Call Center Representative (Bilingual)

Austin, TX (10 miles from Bee Caves, TX)
14 days ago

Austin, TX (10 miles from Bee Caves, TX)
14 days ago

center experience strongly preferred Certificate/License: None Knowledge, Skills, and Abilities: Bilingual in English/Spanish Exceptional customer service skills Ability to interact successfully with...

Call Center Representative- Austin, TX

Austin, TX (10 miles from Bee Caves, TX)
17 days ago

Austin, TX (10 miles from Bee Caves, TX)
17 days ago

Overview The US Oncology Network is looking for a Contact Center Care Coordinator to join our team at Texas Oncology. This full-time position will support our Resource Team. As a part of The US...

Client Relations Specialist - Bookkeeping and Tax

Austin, TX (10 miles from Bee Caves, TX)
17 days ago

Austin, TX (10 miles from Bee Caves, TX)
17 days ago

Client Relations Specialist - Bookkeeping and Tax RemoteBookkeeping & Tax ServicesFull time Austin, Texas, United States Description This is a fully and permanently remote work from home...

Remote Work

Medical Call Center Customer Service - 28545

Austin, TX (10 miles from Bee Caves, TX)
22 days ago

Austin, TX (10 miles from Bee Caves, TX)
22 days ago

DESCRIPTION/RESPONSIBILITIESJob SummaryThe ACD Specialist lends administrative support to beneficiaries, clinical staff, and providers in support of the Autism Care Demonstration (ACD) The ACD is...

Call Specialist Supervisor_ Bilingual

Austin, TX (10 miles from Bee Caves, TX)
90+ days ago

Austin, TX (10 miles from Bee Caves, TX)
90+ days ago

Purpose of the Position: The Office of Refugee Resettlement National Call Center (ORRNCC) Supervisor will oversee call specialists who provide quality services to children, sponsors, community...

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Demographic Data for Bee Caves, TX

Moving to Bee Caves, TX? Find some basic demographic data about Bee Caves, TX below.

Median Age

Average Household Income

Home Value vs Household Income in Bee Caves, TX

Local

National

Total Population

29,144,347

Number of Businesses

636,376

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Call Center Training: Duties of the Customer Service Representative

A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Call Center Training: Skills of the Customer Service Representative

In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Salary for Call Center Representative Jobs in Bee Caves, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Bee Caves, TX offer the following education background

High School or GED

33.1%

Bachelor's Degree

25.0%

Associate's Degree

17.1%

Vocational Degree or Certification

14.8%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Bee Caves, TX

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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