Call Center Representative Jobs in Bee Caves, TX
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Austin, TX (10 miles from Bee Caves, TX)
- 18 hours ago
- Austin, TX (10 miles from Bee Caves, TX)
- 18 hours ago
Xerox Client Support Specialist in Austin , Texas Client Support Specialist General Information Press space or enter keys to toggle section visibility Country United States Department SALES...
Remote WorkCall Center Representative (Inbound/Outbound)
- Austin, TX (10 miles from Bee Caves, TX)
- 22 hours ago
- Austin, TX (10 miles from Bee Caves, TX)
- 22 hours ago
Job Summary: As a Call Center Representative, you will be a versatile member of our customer support team, handling both inbound and outbound calls to serve our diverse client base....
- Austin, TX (10 miles from Bee Caves, TX)
- 1 day ago
- Austin, TX (10 miles from Bee Caves, TX)
- 1 day ago
ECA Direct is a contact center located in Austin, TX since 2000. ECA is focused on providing a complete suite of contact center services to both the public and private sector. Live outbound and...
Medical Call Center Customer Service
- Austin, TX (10 miles from Bee Caves, TX)
- 1 day ago
- Austin, TX (10 miles from Bee Caves, TX)
- 1 day ago
We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, *HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, *WA, WI & WY only). Our Department of...
Call Center Associate 2nd Shift
- Austin, TX (10 miles from Bee Caves, TX)
- 1 day ago
- Austin, TX (10 miles from Bee Caves, TX)
- 1 day ago
Call center experience a plus. Weekend availability required (we offer shift differential pay!). Excellent oral and written communication skills....
Remote Work- Austin, TX (10 miles from Bee Caves, TX)
- 2 days ago
- Austin, TX (10 miles from Bee Caves, TX)
- 2 days ago
Description and RequirementsMaximus is seeking a Call Center Agent to provide frontline support, manage customer inquiries, and ensure a positive user experience. This agent will handle requests...
Contact Center Representative Full Time
- Austin, TX (10 miles from Bee Caves, TX)
- 2 days ago
- Austin, TX (10 miles from Bee Caves, TX)
- 2 days ago
Job Details Job Location : Quarry Lake Headquarters - Austin, TX Position Type : Full Time Salary Range : Undisclosed Job Category : Customer Service Description Contact Center Representative...
- Austin, TX (10 miles from Bee Caves, TX)
- 6 days ago
- Austin, TX (10 miles from Bee Caves, TX)
- 6 days ago
Call Center Operator Dell Seton Medical Center at The University of Texas...
Healthcare Call Center Representative - (PT) - Patient Services
- Austin, TX (10 miles from Bee Caves, TX)
- 6 days ago
- Austin, TX (10 miles from Bee Caves, TX)
- 6 days ago
Details Department: Patient Services Schedule: 32 Hours; Mon - Fri 3:00p - 11:30p w /rotating weekends Facility : Good Health Solutions Building Location: 7701 Metropolis Drive Austin, Texas 78744...
Consumer Services Specialist (Call Center- start date of 4/7)
- Austin, TX (10 miles from Bee Caves, TX)
- 12 days ago
- Austin, TX (10 miles from Bee Caves, TX)
- 12 days ago
UMB Bank Consumer Services Specialist (Call Center- start date of 4/7) in Austin , Texas We are currently hiring for our next call center class starting 4/7/2025 --Starting pay of $19/hr-- The...
Call Center Representative (Bilingual)
- Austin, TX (10 miles from Bee Caves, TX)
- 13 days ago
- Austin, TX (10 miles from Bee Caves, TX)
- 13 days ago
center experience strongly preferred Certificate/License: None Knowledge, Skills, and Abilities: Bilingual in English/Spanish Exceptional customer service skills Ability to interact successfully with...
Call Center Representative- Austin, TX
- Austin, TX (10 miles from Bee Caves, TX)
- 16 days ago
- Austin, TX (10 miles from Bee Caves, TX)
- 16 days ago
Overview The US Oncology Network is looking for a Contact Center Care Coordinator to join our team at Texas Oncology. This full-time position will support our Resource Team. As a part of The US...
Client Relations Specialist - Bookkeeping and Tax
- Austin, TX (10 miles from Bee Caves, TX)
- 17 days ago
- Austin, TX (10 miles from Bee Caves, TX)
- 17 days ago
Client Relations Specialist - Bookkeeping and Tax RemoteBookkeeping & Tax ServicesFull time Austin, Texas, United States Description This is a fully and permanently remote work from home...
Remote WorkMedical Call Center Customer Service - 28545
- Austin, TX (10 miles from Bee Caves, TX)
- 22 days ago
- Austin, TX (10 miles from Bee Caves, TX)
- 22 days ago
DESCRIPTION/RESPONSIBILITIESJob SummaryThe ACD Specialist lends administrative support to beneficiaries, clinical staff, and providers in support of the Autism Care Demonstration (ACD) The ACD is...
Medical Call Center Representative - Northwest Austin
- Austin, TX (10 miles from Bee Caves, TX)
- 45+ days ago
- Austin, TX (10 miles from Bee Caves, TX)
- 45+ days ago
GENERAL JOB DESCRIPTION: Schedule new and follow-up patient appointments in computer system. Complete patient registration for new accounts and update existing accounts in computer system. Perform...
Demographic Data for Bee Caves, TX
Moving to Bee Caves, TX? Find some basic demographic data about Bee Caves, TX below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Bee Caves, TX
Highest Education Level
Call Center Representatives in Bee Caves, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Building Relationships
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Escalation Management
- Courteous
- Complaint Resolution
- Claims
- Inside Sales
- Resolution
- Scheduling Appointments
- Customer Satisfaction
- Problem Resolution
- Accounts Receivable
- Inbound/Outbound Calling
- Technical Support
- QuickBooks
- Customer Relations
- Billing
- Listening
- Microsoft Windows
- Collections
- Telephone Skills
- Conflict Resolution
- Staffing
- High School Diploma
- Troubleshooting
- Investigation
- Verbal Communication
- Microsoft Outlook
- Written Communication
- Typing
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Team Building
- Microsoft PowerPoint
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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