Call Center Representative Jobs in Arlington, TX

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 55 Jobs

Remote Call Center Representatives in Texas – $16/hr. Weekly Pay!

Irving, TX (17 miles from Arlington, TX)
1 day ago

Irving, TX (17 miles from Arlington, TX)
1 day ago

At least 12 months of recent call center experience. Ability to commit to the full schedule with no time off during the first 90 days....

Remote Work

Patient Access Call Center Specialist TCHATT

Fort Worth, TX (11 miles from Arlington, TX)
1 day ago

Fort Worth, TX (11 miles from Arlington, TX)
1 day ago

Patient registration or Customer Service and call center experience. Experience working in a healthcare setting. Location Address: 1617 Hemphill Fort Worth, Texas, 76102 United States...

Spanish Call Center Rep

Irving, TX (17 miles from Arlington, TX)
2 days ago

Irving, TX (17 miles from Arlington, TX)
2 days ago

Two positions available with an auto finance company, and you will be interviewing for both roles. You need to be open to both opportunities, as manager will decide which role they would like to...

ULINE- Call Center Representative

Cedar Hill, TX (11 miles from Arlington, TX)
2 days ago

Cedar Hill, TX (11 miles from Arlington, TX)
2 days ago

Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential! Includes $2 Shift Differential Texas Branch 2600 Rental Car Drive, DFW...

Call Center Agent - Frisco TX

Grand Prairie, TX (14 miles from Arlington, TX)
3 days ago

Grand Prairie, TX (14 miles from Arlington, TX)
3 days ago

Benefits Texas Joint Institute, offers a total rewards package that supports the health, life, career and retirement of our colleagues....

Call Center Agent - Frisco TX

Dallas, TX (23 miles from Arlington, TX)
3 days ago

Dallas, TX (23 miles from Arlington, TX)
3 days ago

Benefits Texas Joint Institute, offers a total rewards package that supports the health, life, career and retirement of our colleagues....

Patient Access Call Center Specialist

Fort Worth, TX (11 miles from Arlington, TX)
8 days ago

Fort Worth, TX (11 miles from Arlington, TX)
8 days ago

Patient registration or Customer Service and call center experience. Experience working in a healthcare setting. Location Address: 1500 S. Main Street Fort Worth, Texas, 76104 United States...

Call Center Rep.

Dallas, TX (23 miles from Arlington, TX)
9 days ago

Dallas, TX (23 miles from Arlington, TX)
9 days ago

Between $15.00 and $20.00 Per Hour DOE (Depends on Experience) Position range in Dallas County $14.34 - $22.84 Per hour Call Center Rep. Wright Care Benefits PLLC Occupation: Customer Service...

Logistical Call Center Representative (Onsite/Second Shift)

Irving, TX (17 miles from Arlington, TX)
11 days ago

Irving, TX (17 miles from Arlington, TX)
11 days ago

HURRY WE ARE HIRING NOW!!! Join our dynamic team, a leading provider of vehicle shipping services to and from Hawaii. We take pride in our commitment to excellence and personalized service,...

ULINE- Customer Service Representative

Keller, TX (21 miles from Arlington, TX)
16 days ago

Keller, TX (21 miles from Arlington, TX)
16 days ago

Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential! Includes $2 Shift Differential Texas Branch 2600 Rental Car Drive, DFW...

Customer Service Representative - Bilingual

Lancaster, TX (22 miles from Arlington, TX)
16 days ago

Lancaster, TX (22 miles from Arlington, TX)
16 days ago

Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential! Includes $2 Shift Differential Texas Branch 2600 Rental Car Drive, DFW...

Customer Service Sales Representative - Call Center

Lancaster, TX (22 miles from Arlington, TX)
24 days ago

Lancaster, TX (22 miles from Arlington, TX)
24 days ago

Customer Service Sales Representative - Call Center 3200 W Pleasant Run Rd, Lancaster, TX 75134, USA Req #5076 Wednesday, March 26, 2025 BUILD YOUR CAREER WITH TUFF SHED! Are you a dynamic...

Remote Work

Bilingual Customer Service Sales Representative - Call Center

Lancaster, TX (22 miles from Arlington, TX)
24 days ago

Lancaster, TX (22 miles from Arlington, TX)
24 days ago

Bilingual Customer Service Sales Representative - Call Center 3200 W Pleasant Run Rd, Lancaster, TX 75134, USA Req #5075 Wednesday, March 26, 2025 BUILD YOUR CAREER WITH TUFF SHED! Are you a...

Remote Work

Bilingual Inbound Call Center Agent

Dallas, TX (23 miles from Arlington, TX)
30+ days ago

Dallas, TX (23 miles from Arlington, TX)
30+ days ago

Ability to meet stringent quality assessments standards and call monitoring requirements. Achieve and exceed performance and productivity standards....

Call Center Specialist

Irving, TX (17 miles from Arlington, TX)
60+ days ago

Irving, TX (17 miles from Arlington, TX)
60+ days ago

Do you have excellent customer service skills and are seeking a new opportunity? Partner with Staffmark for job options that align with your skills and work-life balance needs! We're currently...

View all 55 jobs

Demographic Data for Arlington, TX

Moving to Arlington, TX? Find some basic demographic data about Arlington, TX below.

Median Age

Average Household Income

Home Value vs Household Income in Arlington, TX

Local

National

Total Population

399,281

Number of Businesses

8,054

City Size

Large

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Call Center Training: Duties of the Customer Service Representative

A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Call Center Training: Skills of the Customer Service Representative

In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Salary for Call Center Representative Jobs in Arlington, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Arlington, TX offer the following education background

High School or GED

33.0%

Bachelor's Degree

25.1%

Associate's Degree

17.1%

Vocational Degree or Certification

14.8%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Arlington, TX

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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