Call Center Representative Jobs in Bell Buckle, TN
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Call Center Representative - CSR
- Lewisburg, TN (22 miles from Bell Buckle, TN)
- 17 days ago
- Lewisburg, TN (22 miles from Bell Buckle, TN)
- 17 days ago
Call Center Representative - CSR at Russell Tobin Call Center Representative - CSR at Russell Tobin in Lewisburg, Tennessee Posted in Other 3 days ago....
- Unionville, TN (10 miles from Bell Buckle, TN)
- 19 days ago
- Unionville, TN (10 miles from Bell Buckle, TN)
- 19 days ago
Lee Company offers complete facility solutions services of HVAC, plumbing, electrical, and preventative maintenance for commercial facilities throughout Tennessee, Alabama, and Kentucky. Our...
Contact Center Representative- Basic
- Tullahoma, TN (22 miles from Bell Buckle, TN)
- 26 days ago
- Tullahoma, TN (22 miles from Bell Buckle, TN)
- 26 days ago
About Us Ascend is the largest credit union in Middle Tennessee and one of the largest credit unions in the United States, with over $4 billion in assets. With an occupation-based field of...
- Murfreesboro, TN (10 miles from Bell Buckle, TN)
- 30+ days ago
- Murfreesboro, TN (10 miles from Bell Buckle, TN)
- 30+ days ago
Apply to be an automotive call center representative today! #CB 9757533...
Remote WorkDemographic Data for Bell Buckle, TN
Moving to Bell Buckle, TN? Find some basic demographic data about Bell Buckle, TN below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Bell Buckle, TN
Highest Education Level
Call Center Representatives in Bell Buckle, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Telemarketing
- Customer Support
- Courteous
- Insurance Verification
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Customer Relations
- Telephone Skills
- Microsoft Windows
- Staffing
- Listening
- Collections
- Account Management
- High School Diploma
- Conflict Resolution
- Troubleshooting
- Driving
- Punctual
- Verbal Communication
- Microsoft Outlook
- Written Communication
- Investigation
- Typing
- Data Entry
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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