Call Center Representative Jobs in Bartlett, TN
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Millington, TN (11 miles from Bartlett, TN)
- 9 days ago
- Millington, TN (11 miles from Bartlett, TN)
- 9 days ago
Experience with SharePoint Preferred Skills: 2-3 years of Call center experience preferred....
- Southaven, MS (21 miles from Bartlett, TN)
- 11 days ago
- Southaven, MS (21 miles from Bartlett, TN)
- 11 days ago
Sterling Search Partner is helping a Tupelo client with its search for a Call Center Representative. We are seeking a motivated and customer-focused Call Center Representative to join our team....
HR IT Call Center Agent-51836- (Onsite)
- Millington, TN (11 miles from Bartlett, TN)
- 13 days ago
- Millington, TN (11 miles from Bartlett, TN)
- 13 days ago
Preferred Skills: 2-3 years of Call center experience preferred....
- Memphis, TN (15 miles from Bartlett, TN)
- 24 days ago
- Memphis, TN (15 miles from Bartlett, TN)
- 24 days ago
The primary function of the Call Center Specialist is to facilitate referrals between referring mobile crisis agencies, hospitals and other referral sources in support of the call center operations....
) skills Mathematical skills Work both independently and within a team environment Call center experience preferred Strong work ethic Flexibility with schedule Additional Information: Keep in mind,...
Ophthalmic Technician/ Call Center Agent
- Memphis, TN (15 miles from Bartlett, TN)
- 90+ days ago
- Memphis, TN (15 miles from Bartlett, TN)
- 90+ days ago
Position: PRN Who We Are: As the only independent and physician-led faculty practice plan of the University of Tennessee Health Science Center, University Clinical Health (UCH) offers...
Demographic Data for Bartlett, TN
Moving to Bartlett, TN? Find some basic demographic data about Bartlett, TN below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Bartlett, TN
Highest Education Level
Call Center Representatives in Bartlett, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Telemarketing
- Customer Support
- Courteous
- Insurance Verification
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Telephone Skills
- Microsoft Windows
- Staffing
- Listening
- Collections
- Account Management
- High School Diploma
- Conflict Resolution
- Troubleshooting
- Driving
- Punctual
- Verbal Communication
- Microsoft Outlook
- Written Communication
- Investigation
- Typing
- Data Entry
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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