Call Center Representative Jobs in Warminster, PA
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Trenton, NJ (17 miles from Warminster, PA)
- 12 hours ago
- Trenton, NJ (17 miles from Warminster, PA)
- 12 hours ago
Xerox Client Support Specialist in Trenton , New Jersey Client Support Specialist General Information Press space or enter keys to toggle section visibility Country United States Department SALES...
Remote Work- Fort Washington, PA (8 miles from Warminster, PA)
- 15 hours ago
- Fort Washington, PA (8 miles from Warminster, PA)
- 15 hours ago
Vacancy NameClient Relations Specialist Vacancy NoVN323 Employment TypeFull Time LocationRemote Job Details This position is only available for W2 Employees. Please note that in order to be a W2...
Call Center / Customer Service
- Florence, NJ (15 miles from Warminster, PA)
- 1 day ago
- Florence, NJ (15 miles from Warminster, PA)
- 1 day ago
involves handling customer inquiries, resolving issues, providing product information, and processing orders, while maintaining a positive and helpful customer experience. Here's a more detailed...
Child Support Call Center Agent
- Hamilton, NJ (17 miles from Warminster, PA)
- 5 days ago
- Hamilton, NJ (17 miles from Warminster, PA)
- 5 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Child Support Call Center Agent
- Hopewell, NJ (20 miles from Warminster, PA)
- 5 days ago
- Hopewell, NJ (20 miles from Warminster, PA)
- 5 days ago
Child Support Call Center Agent 2.7 2.7 out of 5 stars Hopewell, NJ 08525 Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100...
Drug Testing Call Center Rep - 2nd Shift Vertical Screen Inc. - 2.8 Warminster, PA Job Details Full-time $15 an hour 1 day ago Benefits Paid training Paid holidays Health insurance Dental...
Consumer Services Specialist (Call Center- start date of 4/7)
- Trenton, NJ (17 miles from Warminster, PA)
- 12 days ago
- Trenton, NJ (17 miles from Warminster, PA)
- 12 days ago
UMB Bank Consumer Services Specialist (Call Center- start date of 4/7) in Trenton , New Jersey We are currently hiring for our next call center class starting 4/7/2025 --Starting pay of $19/hr--...
Bilingual Spanish Call Center Representative
- Mount Laurel, NJ (19 miles from Warminster, PA)
- 14 days ago
- Mount Laurel, NJ (19 miles from Warminster, PA)
- 14 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
- Wayne, PA (20 miles from Warminster, PA)
- 14 days ago
- Wayne, PA (20 miles from Warminster, PA)
- 14 days ago
Client Support Specialist at Education Management Solutions Wayne, Pennsylvania, United States A market leader in integrated technology ecosystems for healthcare training is Education Management...
Box Office/Call Center Specialist PT (Required: Sa/Su/Th or F)
- Philadelphia, PA (18 miles from Warminster, PA)
- 20 days ago
- Philadelphia, PA (18 miles from Warminster, PA)
- 20 days ago
Box Office & Call Center Specialist Part-Time, 24 hours per week ($18.35 hour) Schedule: Saturday, Sunday Required & Thursday or Friday Required Primary Function: As the first point of contact...
- Camden, NJ (20 miles from Warminster, PA)
- 20 days ago
- Camden, NJ (20 miles from Warminster, PA)
- 20 days ago
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical...
- Lansdowne, PA (21 miles from Warminster, PA)
- 20 days ago
- Lansdowne, PA (21 miles from Warminster, PA)
- 20 days ago
Randstad is partnering with a company that is looking for an experienced Client Support Specialist ***THIS IS A DIRECT HIRE OPPORTUNITY*** Account Manager (Direct Hire Opportunity) Location:...
Front Desk Receptionist/Call Center Representative
- Willow Grove, PA (5 miles from Warminster, PA)
- 21 days ago
- Willow Grove, PA (5 miles from Warminster, PA)
- 21 days ago
['Rheumatology Specialty Center', '3.3', 'Front Desk Receptionist/Call Center Representative', 'Easy Apply', 'Willow Grove, PA'][]...
- Chalfont, PA (8 miles from Warminster, PA)
- 21 days ago
- Chalfont, PA (8 miles from Warminster, PA)
- 21 days ago
Call Center Representative.pdf POSITION DESCRIPTION JOB TITLE: Call Center Representative GRADE LEVEL: VI DEPARTMENT: Call Center FLSA: Non-Exempt Reports directly to: Call Center Manager Function:...
Call Center Specialist - Jenkintown, PA
- Jenkintown, PA (8 miles from Warminster, PA)
- 27 days ago
- Jenkintown, PA (8 miles from Warminster, PA)
- 27 days ago
Serves as the single point of contact to internal and external customers to ensure easy and seamless access to physicians, employees, patients, programs and services. Handles complex scheduling...
Demographic Data for Warminster, PA
Moving to Warminster, PA? Find some basic demographic data about Warminster, PA below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Warminster, PA
Highest Education Level
Call Center Representatives in Warminster, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Building Relationships
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Escalation Management
- Courteous
- Complaint Resolution
- Claims
- Inside Sales
- Resolution
- Scheduling Appointments
- Customer Satisfaction
- Problem Resolution
- Accounts Receivable
- Inbound/Outbound Calling
- Technical Support
- QuickBooks
- Customer Relations
- Billing
- Microsoft Windows
- Listening
- Collections
- Telephone Skills
- Conflict Resolution
- Staffing
- High School Diploma
- Troubleshooting
- Investigation
- Verbal Communication
- Microsoft Outlook
- Written Communication
- Typing
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Team Building
- Microsoft PowerPoint
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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