Call Center Representative Jobs in Sellersville, PA
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Penllyn, PA (14 miles from Sellersville, PA)
- 4 days ago
- Penllyn, PA (14 miles from Sellersville, PA)
- 4 days ago
Remote Call Center Agent positions - multiple positions and no experience needed Join our growing team! Does the following describe you? Personable, determined, and driven to make a difference. Do...
Remote WorkVirtual Call Center Agent - Bilingual (Spanish/English)
- Warrington, PA (11 miles from Sellersville, PA)
- 7 days ago
- Warrington, PA (11 miles from Sellersville, PA)
- 7 days ago
Reference #: REQ12157Join Dynata's Virtual Call Center team as a bilingual part-time telephone interviewer and earn extra cash remotely!We are looking for talented bilingual call center survey...
GSC Call Center Representative
- Malvern, PA (24 miles from Sellersville, PA)
- 7 days ago
- Malvern, PA (24 miles from Sellersville, PA)
- 7 days ago
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology...
- Warminster, PA (16 miles from Sellersville, PA)
- 9 days ago
- Warminster, PA (16 miles from Sellersville, PA)
- 9 days ago
About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...
Call Center Customer Service Representative
- Allentown, PA (18 miles from Sellersville, PA)
- 9 days ago
- Allentown, PA (18 miles from Sellersville, PA)
- 9 days ago
Train Onsite 4-5 Weeks at our Allentown, PA location: 7450 Tilghman Street Suite 100 Allentown, PA 18106 WORK AT HOME AFTER ONSITE TRAINING! PERKS: Opportunity for bonuses and raises based upon...
Customer Service Representative - Bilingual Pay from $23 to $28 per hour with significant growth and earning potential! Pennsylvania Branch 700 Uline Way, Allentown, PA 18106 Morning Calls Top...
Outbound Call Center Representative
- Warminster, PA (16 miles from Sellersville, PA)
- 17 days ago
- Warminster, PA (16 miles from Sellersville, PA)
- 17 days ago
About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...
- Warminster, PA (16 miles from Sellersville, PA)
- 17 days ago
- Warminster, PA (16 miles from Sellersville, PA)
- 17 days ago
About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...
- Allentown, PA (18 miles from Sellersville, PA)
- 19 days ago
- Allentown, PA (18 miles from Sellersville, PA)
- 19 days ago
What we offer Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more...
Call Center Collections Representative
- Allentown, PA (18 miles from Sellersville, PA)
- 19 days ago
- Allentown, PA (18 miles from Sellersville, PA)
- 19 days ago
Skills Requirements: Bilingual English-Spanish At least 6 months or more Collections experience preferred. 1+ or more years of previous Call Center experience and strong Customer Service experience...
Overnight Call Center Representative
- Warminster, PA (16 miles from Sellersville, PA)
- 20 days ago
- Warminster, PA (16 miles from Sellersville, PA)
- 20 days ago
About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential! Pennsylvania Branch 700 Uline Way, Allentown, PA 18106 Morning Calls Top Large Employer...
Client Support Specialist / Radiology / PACS DICOM
- Ardmore, PA (24 miles from Sellersville, PA)
- 28 days ago
- Ardmore, PA (24 miles from Sellersville, PA)
- 28 days ago
A SaaS company based in Ardmore, PA is looking for someone to join their customer success team. In this role, youll work client post-sale to ensure product delivery and continuous support. Theyre...
- Glenside, PA (19 miles from Sellersville, PA)
- 60+ days ago
- Glenside, PA (19 miles from Sellersville, PA)
- 60+ days ago
Call Center Customer Service Agents wanted - Great Automotive Industry Career Opportunity! We are a successful family owned automotive group located in Glenside, PA, looking for dynamic,...
Demographic Data for Sellersville, PA
Moving to Sellersville, PA? Find some basic demographic data about Sellersville, PA below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Sellersville, PA
Highest Education Level
Call Center Representatives in Sellersville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Telemarketing
- Customer Support
- Courteous
- Insurance Verification
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Telephone Skills
- Microsoft Windows
- Staffing
- Listening
- Collections
- Account Management
- High School Diploma
- Conflict Resolution
- Troubleshooting
- Driving
- Punctual
- Verbal Communication
- Microsoft Outlook
- Written Communication
- Investigation
- Typing
- Data Entry
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Call Center Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »