Call Center Representative Jobs in Sherwood, OR
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Remote Call Center Representative
- Portland, OR (13 miles from Sherwood, OR)
- 1 day ago
- Portland, OR (13 miles from Sherwood, OR)
- 1 day ago
Remote Call Center Representative Our call center associates are members of a supportive team....
Remote Work- Portland, OR (13 miles from Sherwood, OR)
- 2 days ago
- Portland, OR (13 miles from Sherwood, OR)
- 2 days ago
Function/Duties of Position The Call Center Representative position is critical to the success and operational efficiency of OHSU, working in a call center which operates 24 hours a day, 7 days a week...
- Beaverton, OR (9 miles from Sherwood, OR)
- 6 days ago
- Beaverton, OR (9 miles from Sherwood, OR)
- 6 days ago
Client Support Specialist Duration: Direct hire Location: Onsite in Beaverton, OR with one day per week remote Salary: $21.63 - $26.44 per hour + annual bonus Schedule: Monday to Friday, 8:00 AM -...
Customer Relations Associate Full-Time
- Tualatin, OR (5 miles from Sherwood, OR)
- 7 days ago
- Tualatin, OR (5 miles from Sherwood, OR)
- 7 days ago
POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...
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Bilingual Spanish Call Center Customer Service Representative
- Portland, OR (13 miles from Sherwood, OR)
- 10 days ago
- Portland, OR (13 miles from Sherwood, OR)
- 10 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
- Beaverton, OR (9 miles from Sherwood, OR)
- 16 days ago
- Beaverton, OR (9 miles from Sherwood, OR)
- 16 days ago
About Us: Lumencor, Inc. manufactures high-performance solid state lighting subsystems-commonly known as "light engines"-for bioanalytical instruments, medical devices, and life science research...
Remote - Customer Service Representative
- Portland, OR (13 miles from Sherwood, OR)
- 21 days ago
- Portland, OR (13 miles from Sherwood, OR)
- 21 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Remote WorkCustomer Service Call Center Representative
- Tigard, OR (6 miles from Sherwood, OR)
- 21 days ago
- Tigard, OR (6 miles from Sherwood, OR)
- 21 days ago
Dealership: L0238 Driveway Finance Corporation Kickstart your career in a dynamic call center environment! As a DFC Customer Service Representative, youll provide top-notch support to customers...
Virtual Pharmacy Tech Support Call Center Rep- (shift 11a-8p ET/8a-5p PT) Exp Required
- Oregon City, OR (16 miles from Sherwood, OR)
- 25 days ago
- Oregon City, OR (16 miles from Sherwood, OR)
- 25 days ago
We are excited to announce that currently we are looking for a 100% remote (work from homeWFH) contract Pharmacy Support Call Center Representative to join our team....
Remote WorkAutism Services - Medical Call Center Customer Service Rep
- Portland, OR (13 miles from Sherwood, OR)
- 30+ days ago
- Portland, OR (13 miles from Sherwood, OR)
- 30+ days ago
Must reside in PST to apply for this position Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position. Veterans,...
Demographic Data for Sherwood, OR
Moving to Sherwood, OR? Find some basic demographic data about Sherwood, OR below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Sherwood, OR
Highest Education Level
Call Center Representatives in Sherwood, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Building Relationships
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Escalation Management
- Courteous
- Complaint Resolution
- Claims
- Inside Sales
- Resolution
- Scheduling Appointments
- Customer Satisfaction
- Problem Resolution
- Accounts Receivable
- Inbound/Outbound Calling
- Technical Support
- QuickBooks
- Customer Relations
- Billing
- Listening
- Microsoft Windows
- Collections
- Telephone Skills
- Conflict Resolution
- Staffing
- High School Diploma
- Troubleshooting
- Investigation
- Verbal Communication
- Microsoft Outlook
- Written Communication
- Typing
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Team Building
- Microsoft PowerPoint
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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