Call Center Representative Jobs in Anthony, NM
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Call Center Representative-Bilingual
- El Paso, TX (18 miles from Anthony, NM)
- 15 days ago
- El Paso, TX (18 miles from Anthony, NM)
- 15 days ago
In return, we deliver a comprehensive total rewards package that supports the financial, physical, and emotional wellbeing of our employees.All employees should demonstrate our SSFCU core values --...
Call Center Customer Service Manager
- Mesilla, NM (21 miles from Anthony, NM)
- 17 days ago
- Mesilla, NM (21 miles from Anthony, NM)
- 17 days ago
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Client Relations Specialist - Bookkeeping and Tax
- El Paso, TX (18 miles from Anthony, NM)
- 17 days ago
- El Paso, TX (18 miles from Anthony, NM)
- 17 days ago
Client Relations Specialist - Bookkeeping and Tax RemoteBookkeeping & Tax ServicesFull time El Paso, Texas, United States Description This is a fully and permanently remote work from home...
Remote Work- El Paso, TX (18 miles from Anthony, NM)
- 22 days ago
- El Paso, TX (18 miles from Anthony, NM)
- 22 days ago
Req ID: 314112 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking...
Call Center Representative- (45-00)
- Las Cruces, NM (21 miles from Anthony, NM)
- 30+ days ago
- Las Cruces, NM (21 miles from Anthony, NM)
- 30+ days ago
Consistent in attendance and stable work history Proven ability to provide customer service Detail oriented Previous customer service or call center experience is preferred....
Inbound Call Center Agent FT/PT-REMOTE
- El Paso, TX (18 miles from Anthony, NM)
- 45+ days ago
- El Paso, TX (18 miles from Anthony, NM)
- 45+ days ago
Center experience, working with an automatic dialer, and call scripting, is REQUIRED FOR REMOTE CANDIDATES- NO EXCEPTIONS A clear, professional, and friendly voice High-Level People Skills, Active...
Remote WorkEntry-Level Call Center Agent (Full-Time)
- Las Cruces, NM (21 miles from Anthony, NM)
- 45+ days ago
- Las Cruces, NM (21 miles from Anthony, NM)
- 45+ days ago
POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients....
Call Center Agent (Hiring Immediately)
- Las Cruces, NM (21 miles from Anthony, NM)
- 45+ days ago
- Las Cruces, NM (21 miles from Anthony, NM)
- 45+ days ago
POSITION OVERVIEW CALL CENTER AGENT (HIRING IMMEDIATELY) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In...
Call Center Representative Job Openings (Full-Time & Part-Time)
- Las Cruces, NM (21 miles from Anthony, NM)
- 45+ days ago
- Las Cruces, NM (21 miles from Anthony, NM)
- 45+ days ago
POSITION OVERVIEW CALL CENTER REPRESENTATIVE JOB OPENINGS We are looking for call center reqpresentatives to support inbound and outbound customer service and sales projects for a wide variety of clients...
Bilingual Call Center Representative (Fluent in Spanish & English)
- Las Cruces, NM (21 miles from Anthony, NM)
- 45+ days ago
- Las Cruces, NM (21 miles from Anthony, NM)
- 45+ days ago
POSITION OVERVIEW BILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS We are looking for bilingual call center representatives to support inbound customer service, help desk, technical support, and...
BILINGUAL SPANISH CALL CENTER REPRESENTATIVE (Full-Time & Part-Time)
- Las Cruces, NM (21 miles from Anthony, NM)
- 45+ days ago
- Las Cruces, NM (21 miles from Anthony, NM)
- 45+ days ago
POSITION OVERVIEW BILINGUAL CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for full-time and part-time bilingual customer service representatives to...
Las Cruces Call Center Representative (Part-Time)
- Las Cruces, NM (21 miles from Anthony, NM)
- 45+ days ago
- Las Cruces, NM (21 miles from Anthony, NM)
- 45+ days ago
POSITION OVERVIEW CALL CENTER REPRESENTATIVE (PART-TIME) We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients...
Call Center Customer Service Supervisor
- Las Cruces, NM (21 miles from Anthony, NM)
- 45+ days ago
- Las Cruces, NM (21 miles from Anthony, NM)
- 45+ days ago
REQUIRED QUALIFICATIONS Minimum of 3-years of total call center experience or 1-year of call center management experience Associate's degree or equivalent combination of education and relevant work...
Entry-Level Call Center Agent (Part-Time)
- Las Cruces, NM (21 miles from Anthony, NM)
- 45+ days ago
- Las Cruces, NM (21 miles from Anthony, NM)
- 45+ days ago
POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT (PART-TIME) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients....
Financial Contact Center Representative
- Las Cruces, NM (21 miles from Anthony, NM)
- 60+ days ago
- Las Cruces, NM (21 miles from Anthony, NM)
- 60+ days ago
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Demographic Data for Anthony, NM
Moving to Anthony, NM? Find some basic demographic data about Anthony, NM below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Anthony, NM
Highest Education Level
Call Center Representatives in Anthony, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Building Relationships
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Escalation Management
- Courteous
- Complaint Resolution
- Claims
- Inside Sales
- Resolution
- Scheduling Appointments
- Customer Satisfaction
- Problem Resolution
- Accounts Receivable
- Inbound/Outbound Calling
- Technical Support
- QuickBooks
- Customer Relations
- Billing
- Microsoft Windows
- Listening
- Collections
- Telephone Skills
- Conflict Resolution
- Staffing
- High School Diploma
- Troubleshooting
- Investigation
- Verbal Communication
- Microsoft Outlook
- Written Communication
- Typing
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Team Building
- Microsoft PowerPoint
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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