Call Center Representative Jobs in Londonderry, NH
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Core - Medical Call Center Representative
- Exeter, NH (21 miles from Londonderry, NH)
- 1 day ago
- Exeter, NH (21 miles from Londonderry, NH)
- 1 day ago
Provides administrative support to physician practice, clinical staff and patients in a call center environment. Responsible for scheduling, directing inquiries, patient referrals, data entry,...
Contact Center Representative I - Nashua, NH
- Nashua, NH (10 miles from Londonderry, NH)
- 4 days ago
- Nashua, NH (10 miles from Londonderry, NH)
- 4 days ago
Customer service, retail or call center experience preferred but not required. High school diploma or equivalent required....
Call Center Representative - Lawrence
- Lawrence, MA (16 miles from Londonderry, NH)
- 5 days ago
- Lawrence, MA (16 miles from Londonderry, NH)
- 5 days ago
We are seeking a full-time, 40-hour Call Center Representative to join our team!...
Call Center Associate Work from Home $37-$40/HR + Bonuses
- Manchester, NH (8 miles from Londonderry, NH)
- 6 days ago
- Manchester, NH (8 miles from Londonderry, NH)
- 6 days ago
Now Hiring: Call Center Associate Full-Time Remote Position Pay: $37 - $40/hr + Performance Bonuses & Full Benefits We are looking for a **Remote Call Center Associate** to assist customers with...
Remote WorkSolutionHealth - Call Center Rep - Nashua Campus Call Center - Per Diem
- Nashua, NH (10 miles from Londonderry, NH)
- 45+ days ago
- Nashua, NH (10 miles from Londonderry, NH)
- 45+ days ago
Come work at the best place to give and receive care! Job Description: 8 Prospect Street Nashua NH The Southern NH Health Call Center is a 24 hour a day, 7 day a week department. This is a per...
Call Center Representative - 2nd Shift
- Salem, NH (9 miles from Londonderry, NH)
- 45+ days ago
- Salem, NH (9 miles from Londonderry, NH)
- 45+ days ago
Call Center Representative - 2nd Shift A company that offers health care management programs is looking for a Call Center Representative. This is a temp to hire opportunity in Salem, NH....
Pharmacy Call Center Technician
- North Billerica, MA (21 miles from Londonderry, NH)
- 90+ days ago
- North Billerica, MA (21 miles from Londonderry, NH)
- 90+ days ago
Working under the supervision of the Call Center and Onboarding team supervisor, the Call Center technician will act as the first point of contact for those who currently utilize our pharmacy...
Demographic Data for Londonderry, NH
Moving to Londonderry, NH? Find some basic demographic data about Londonderry, NH below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Londonderry, NH
Highest Education Level
Call Center Representatives in Londonderry, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Telemarketing
- Customer Support
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Energetic
- Technical Support
- Listening
- Telephone Skills
- Microsoft Windows
- Staffing
- Collections
- Conflict Resolution
- Account Management
- High School Diploma
- Troubleshooting
- Driving
- Punctual
- Verbal Communication
- Written Communication
- Investigation
- Typing
- Microsoft Outlook
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Call Center Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »