Call Center Representative Jobs in Missouri City, MO

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-9 of 9 Jobs

Remote Healthcare Call Center Representative

Missouri City, MO
19 hours ago

Missouri City, MO
19 hours ago

Responsibilities for Remote Call Center Representative:? Manage a steady, high volume of incoming calls from customers. Computer navigation experience is necessary....

Remote Work

Associate Client Relations Specialist

Kansas City, MO (18 miles from Missouri City, MO)
5 days ago

Kansas City, MO (18 miles from Missouri City, MO)
5 days ago

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...

Associate Manager, Client Relations Specialist

Kansas City, MO (18 miles from Missouri City, MO)
5 days ago

Kansas City, MO (18 miles from Missouri City, MO)
5 days ago

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...

Guitar Center- Call Center Agent

Kansas City, MO (18 miles from Missouri City, MO)
10 days ago

Kansas City, MO (18 miles from Missouri City, MO)
10 days ago

Join the Jam at Guitar Center! Gear Advisor II Wanted! (Schedule Monday Thursday 11am-8pm and Sunday 10am-6pm) Are you ready to turn your passion for music into a career that rocks? Guitar Center...

Call Center Representative

Kansas City, KS (19 miles from Missouri City, MO)
24 days ago

Kansas City, KS (19 miles from Missouri City, MO)
24 days ago

The call center representative provides professional customer service to all callers in a 24/7/365 call center environment....

Sr. Client Relations Specialist

Kansas City, MO (18 miles from Missouri City, MO)
45+ days ago

Kansas City, MO (18 miles from Missouri City, MO)
45+ days ago

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...

Call Center Rep Lead - Switchboard

Kansas City, KS (19 miles from Missouri City, MO)
45+ days ago

Kansas City, KS (19 miles from Missouri City, MO)
45+ days ago

Ensures that Call Center Representatives performed outbound class reminder calls unless calls are being made by Voice Blast reminder system Assist Supervisor in ensuring that Call Center Representatives...

Gear Advisor II

Kansas City, MO (18 miles from Missouri City, MO)
90+ days ago

Kansas City, MO (18 miles from Missouri City, MO)
90+ days ago

Join the Jam at Guitar Center! Gear Advisor II Wanted! (Schedule Monday Thursday 11am-8pm and Sunday 10am-6pm) Are you ready to turn your passion for music into a career that rocks? Guitar Center...

Call Center Representative - Switchboard

Kansas City, KS (19 miles from Missouri City, MO)
90+ days ago

Kansas City, KS (19 miles from Missouri City, MO)
90+ days ago

Call Center Representative - SwitchboardBell Hospital Position Summary / Career Interest: The call center representative is a frontline resource for our patients, staff and physicians....

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Demographic Data for Missouri City, MO

Moving to Missouri City, MO? Find some basic demographic data about Missouri City, MO below.

Median Age

Average Household Income

Home Value vs Household Income in Missouri City, MO

Local

National

Total Population

191

Number of Businesses

City Size

Small

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Call Center Training: Duties of the Customer Service Representative

A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Call Center Training: Skills of the Customer Service Representative

In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Salary for Call Center Representative Jobs in Missouri City, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Missouri City, MO offer the following education background

High School or GED

33.0%

Bachelor's Degree

25.1%

Associate's Degree

17.1%

Vocational Degree or Certification

14.8%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Missouri City, MO

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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