Call Center Representative Jobs in Rogers, MN
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Client Relations Specialist - Fast Track Opportunity to Freight Broker
- Eden Prairie, MN (19 miles from Rogers, MN)
- 3 days ago
- Eden Prairie, MN (19 miles from Rogers, MN)
- 3 days ago
wfp_2506 Associate Portfolio Executive - Full-Time Roles Starting in Spring 2025 Primary Location: Eden Prairie, MN United States of America This full-time role starts in the Spring/Summer of...
- Saint Louis Park, MN (19 miles from Rogers, MN)
- 1 day ago
- Saint Louis Park, MN (19 miles from Rogers, MN)
- 1 day ago
Lunds & Byerlys St. Louis Park is currently hiring for a vibrant and outgoing part-time Call Center Specialist to create a sensational shopping experience for our customers! This position works a...
- Minneapolis, MN (19 miles from Rogers, MN)
- 3 days ago
- Minneapolis, MN (19 miles from Rogers, MN)
- 3 days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...
Bilingual Call Center Representative
- Minneapolis, MN (19 miles from Rogers, MN)
- 9 days ago
- Minneapolis, MN (19 miles from Rogers, MN)
- 9 days ago
Staffmark is hiring a Bilingual Call Center Representative in Minneapolis, MN. Are you experienced in customer service or call center roles and eager to advance your career?...
HR Contact Center Representative
- Minneapolis, MN (19 miles from Rogers, MN)
- 45+ days ago
- Minneapolis, MN (19 miles from Rogers, MN)
- 45+ days ago
About the Job This is a hybrid position. In-person work will be on the Twin Cities campus. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. (40hrs/week). 70% Contact Center Functions:...
- Plymouth, MN (13 miles from Rogers, MN)
- 60+ days ago
- Plymouth, MN (13 miles from Rogers, MN)
- 60+ days ago
WHO WE ARE: TruStone Financial is a full-service, member-owned credit union that provides simple yet competitive financial tools to empower our members' financial well-being. Founded by teachers...
Member Connections Specialist - Call Center Representative
- Lino Lakes, MN (21 miles from Rogers, MN)
- 30+ days ago
- Lino Lakes, MN (21 miles from Rogers, MN)
- 30+ days ago
Mar 14, 2025 Member Connections Specialist - Call Center Representative City & County Credit Union - Maplewood, MN business_center Full-time Salary: $20.72 - $28.66 Hourly Application Deadline: N/A...
Remote Client Support Specialist
- Minneapolis, MN (19 miles from Rogers, MN)
- 45+ days ago
- Minneapolis, MN (19 miles from Rogers, MN)
- 45+ days ago
An employer is looking for a highly skilled remote Client Support Specialist to support both a customer success team and a partner success team within a growing national healthcare start up. In...
Remote WorkRecruiting & Customer Care Associate (Flexible Schedule Part-Time MN Local-Remote)
- Plymouth, MN (13 miles from Rogers, MN)
- 45+ days ago
- Plymouth, MN (13 miles from Rogers, MN)
- 45+ days ago
Company Description SAM is a fast-growing and global sensory and consumer research consultancy. Our mission is to allow consumers a voice in the development of outstanding food, beverage, pet, and...
- Minneapolis, MN (19 miles from Rogers, MN)
- 60+ days ago
- Minneapolis, MN (19 miles from Rogers, MN)
- 60+ days ago
What we’re looking for: Education and Experience: Two (2) years high-volume call center experience Two (2) years Customer Service/Sales experience preferred....
Demographic Data for Rogers, MN
Moving to Rogers, MN? Find some basic demographic data about Rogers, MN below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Rogers, MN
Highest Education Level
Call Center Representatives in Rogers, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Telemarketing
- Customer Support
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Listening
- Telephone Skills
- Microsoft Windows
- Staffing
- Collections
- Conflict Resolution
- Account Management
- High School Diploma
- Troubleshooting
- Driving
- Punctual
- Verbal Communication
- Written Communication
- Investigation
- Typing
- Microsoft Outlook
- Data Entry
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Call Center Representative Related Career Advice Articles
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