Call Center Representative Jobs in Anoka, MN
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Saint Louis Park, MN (23 miles from Anoka, MN)
- 22 hours ago
- Saint Louis Park, MN (23 miles from Anoka, MN)
- 22 hours ago
Lunds & Byerlys St. Louis Park is currently hiring for a vibrant and outgoing part-time Call Center Specialist to create a sensational shopping experience for our customers! This position works a...
- Minneapolis, MN (21 miles from Anoka, MN)
- 2 days ago
- Minneapolis, MN (21 miles from Anoka, MN)
- 2 days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...
Service Call Center Representative
- Dellwood, MN (24 miles from Anoka, MN)
- 2 days ago
- Dellwood, MN (24 miles from Anoka, MN)
- 2 days ago
The Service Call Center Representative is responsible for professional scheduling of all appointments for the service department in a manner that promotes smooth flow of appointments through the service...
Bilingual Call Center Representative
- Minneapolis, MN (21 miles from Anoka, MN)
- 8 days ago
- Minneapolis, MN (21 miles from Anoka, MN)
- 8 days ago
Staffmark is hiring a Bilingual Call Center Representative in Minneapolis, MN. Are you experienced in customer service or call center roles and eager to advance your career?...
HR Contact Center Representative
- Minneapolis, MN (21 miles from Anoka, MN)
- 45+ days ago
- Minneapolis, MN (21 miles from Anoka, MN)
- 45+ days ago
About the Job This is a hybrid position. In-person work will be on the Twin Cities campus. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. (40hrs/week). 70% Contact Center Functions:...
- Plymouth, MN (19 miles from Anoka, MN)
- 60+ days ago
- Plymouth, MN (19 miles from Anoka, MN)
- 60+ days ago
WHO WE ARE: TruStone Financial is a full-service, member-owned credit union that provides simple yet competitive financial tools to empower our members' financial well-being. Founded by teachers...
Member Connections Specialist - Call Center Representative
- Lino Lakes, MN (16 miles from Anoka, MN)
- 30+ days ago
- Lino Lakes, MN (16 miles from Anoka, MN)
- 30+ days ago
Mar 14, 2025 Member Connections Specialist - Call Center Representative City & County Credit Union - Maplewood, MN business_center Full-time Salary: $20.72 - $28.66 Hourly Application Deadline: N/A...
Remote Client Support Specialist
- Minneapolis, MN (21 miles from Anoka, MN)
- 45+ days ago
- Minneapolis, MN (21 miles from Anoka, MN)
- 45+ days ago
An employer is looking for a highly skilled remote Client Support Specialist to support both a customer success team and a partner success team within a growing national healthcare start up. In...
Remote WorkFull Time Call Center Representative
- Minneapolis, MN (21 miles from Anoka, MN)
- 45+ days ago
- Minneapolis, MN (21 miles from Anoka, MN)
- 45+ days ago
At Movado Group, we are committed to building the strongest brands in the industry and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence...
Client Relations Specialist - Bookkeeping and Tax
- Brooklyn Park, MN (15 miles from Anoka, MN)
- 45+ days ago
- Brooklyn Park, MN (15 miles from Anoka, MN)
- 45+ days ago
Client Relations Specialist - Bookkeeping and Tax RemoteBookkeeping & Tax ServicesFull time Brooklyn Park, Minnesota, United States Description This is a fully and permanently remote work from...
Remote WorkRecruiting & Customer Care Associate (Flexible Schedule Part-Time MN Local-Remote)
- Plymouth, MN (19 miles from Anoka, MN)
- 45+ days ago
- Plymouth, MN (19 miles from Anoka, MN)
- 45+ days ago
Company Description SAM is a fast-growing and global sensory and consumer research consultancy. Our mission is to allow consumers a voice in the development of outstanding food, beverage, pet, and...
- Minneapolis, MN (21 miles from Anoka, MN)
- 60+ days ago
- Minneapolis, MN (21 miles from Anoka, MN)
- 60+ days ago
What we’re looking for: Education and Experience: Two (2) years high-volume call center experience Two (2) years Customer Service/Sales experience preferred....
Demographic Data for Anoka, MN
Moving to Anoka, MN? Find some basic demographic data about Anoka, MN below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Anoka, MN
Highest Education Level
Call Center Representatives in Anoka, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Bookkeeping
- Building Relationships
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Escalation Management
- Service Sales
- Telemarketing
- Customer Support
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- QuickBooks
- Technical Support
- Customer Relations
- Listening
- Telephone Skills
- Microsoft Windows
- Staffing
- Collections
- Conflict Resolution
- High School Diploma
- Troubleshooting
- Punctual
- Verbal Communication
- Written Communication
- Investigation
- Typing
- Microsoft Outlook
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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