Call Center Representative Jobs in Jeffersonville, IN

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-9 of 9 Jobs

Call Center Customer Service

Louisville, KY (4 miles from Jeffersonville, IN)
3 days ago

Louisville, KY (4 miles from Jeffersonville, IN)
3 days ago

RemX is seeking experienced Re-Enrollment Advocate for our client. Titles: Re-Enrollment Advocate (REA) Employment Type: Seasonal Contract with chance to convert to perm Location: Onsite |...

$17.00 Call Center Representative-Re-enrollment

Louisville, KY (4 miles from Jeffersonville, IN)
10 days ago

Louisville, KY (4 miles from Jeffersonville, IN)
10 days ago

RESPONSIBILITIES: Handled approximately 70 – 90 inbound calls daily. Place outbound calls as needed to Dr. Offices/Insurance companies to validate information Calls are related to patient care,...

Bilingual (Spanish)HR Call Center Representative

Louisville, KY (4 miles from Jeffersonville, IN)
13 days ago

Louisville, KY (4 miles from Jeffersonville, IN)
13 days ago

The HR Call Center Representative 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment....

Remote Work

HR Call Center Representative

Louisville, KY (4 miles from Jeffersonville, IN)
13 days ago

Louisville, KY (4 miles from Jeffersonville, IN)
13 days ago

HR Call Center Representative 3 decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects....

Remote Work

Call Center Representative – Onsite

Louisville, KY (4 miles from Jeffersonville, IN)
14 days ago

Louisville, KY (4 miles from Jeffersonville, IN)
14 days ago

RemX is seeking a Call Center Representative to join their client’s growing team. This is 100% onsite in Louisville, KY....

Call Center Representative- Onsite

Louisville, KY (4 miles from Jeffersonville, IN)
17 days ago

Louisville, KY (4 miles from Jeffersonville, IN)
17 days ago

Remx Staffing is searching for experienced high volume call center representatives that are great at multitasking and live in the Louisville, KY area. This is a Onsite position ( not remote)....

Call Center Representative

Louisville, KY (4 miles from Jeffersonville, IN)
19 days ago

Louisville, KY (4 miles from Jeffersonville, IN)
19 days ago

The primary responsibility of the Call Center Representative is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify prospects, and schedule...

$17/Hr. Onsite Patient Support Representative (Call Center)

Louisville, KY (4 miles from Jeffersonville, IN)
30+ days ago

Louisville, KY (4 miles from Jeffersonville, IN)
30+ days ago

Requirements: Able to work onsite in Louisville KY - Previous Call Center experience. (1 + year preferred) Previous experience with high-volume calls - Good communication skills (verbal and written)...

Medical Call Center Representative Scheduler

Louisville, KY (4 miles from Jeffersonville, IN)
30+ days ago

Louisville, KY (4 miles from Jeffersonville, IN)
30+ days ago

Preferred Skills Prior medical office experience or prior call center experience Prior experience in pre-registration and/or scheduling call center, customer service If you would like to be part of...

Remote Work

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Demographic Data for Jeffersonville, IN

Moving to Jeffersonville, IN? Find some basic demographic data about Jeffersonville, IN below.

Median Age

Average Household Income

Home Value vs Household Income in Jeffersonville, IN

Local

National

Total Population

6,785,528

Number of Businesses

149,918

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Call Center Training: Duties of the Customer Service Representative

A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Call Center Training: Skills of the Customer Service Representative

In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Salary for Call Center Representative Jobs in Jeffersonville, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Jeffersonville, IN offer the following education background

High School or GED

33.1%

Bachelor's Degree

25.0%

Associate's Degree

17.1%

Vocational Degree or Certification

14.8%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Jeffersonville, IN

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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