Call Center Representative Jobs in Hinsdale, IL

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 29 Jobs

Client Relations Specialist - Fast Track Opportunity to Freight Broker

Chicago, IL (15 miles from Hinsdale, IL)
2 days ago

Chicago, IL (15 miles from Hinsdale, IL)
2 days ago

R41407 Associate Portfolio Executive -Full-Time Roles Starting in Spring 2025 Primary Location: Chicago, IL United States of America This full-time role starts in the spring/summer of 2025. Other...

BPO Customer Care Associate

Chicago, IL (15 miles from Hinsdale, IL)
1 day ago

Chicago, IL (15 miles from Hinsdale, IL)
1 day ago

Req ID: 314115 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking...

Full Time Senior Customer Care Associate 1 - 100% Remote

Cicero, IL (9 miles from Hinsdale, IL)
1 day ago

Cicero, IL (9 miles from Hinsdale, IL)
1 day ago

Overview The Senior Customer Care Associate 1 is responsible for providing world class service in a leading-edge call center environment by processing VIP orders, working closely with the markets...

Remote Work

Customer Care Associate

Romeoville, IL (14 miles from Hinsdale, IL)
3 days ago

Romeoville, IL (14 miles from Hinsdale, IL)
3 days ago

Canlan Sports is the largest private sector owner and operator of recreational sports complexes in North America. The company's success in the recreation-entertainment & hospitality industry is...

Call Center Representative

Chicago, IL (15 miles from Hinsdale, IL)
3 days ago

Chicago, IL (15 miles from Hinsdale, IL)
3 days ago

As a critical member of the care team in a Patient-Centered Medical Home (PCMH) model, the Call Center Representative ensures efficient scheduling, accurate communication of appointment details, and...

Call Center Representative-Part Time

Chicago, IL (15 miles from Hinsdale, IL)
5 days ago

Chicago, IL (15 miles from Hinsdale, IL)
5 days ago

Qualifications: High school diploma required; bachelor's degree preferred. 3+ years of experience in call center operations, with at least 1-2 years in a leadership role....

Call Center Associate

Chicago, IL (15 miles from Hinsdale, IL)
5 days ago

Chicago, IL (15 miles from Hinsdale, IL)
5 days ago

LaSalle Network is teaming up with a cutting-edge entertainment and technology company to find top-tier talent for their expanding team! If you're passionate about pop culture, gaming, streaming,...

Call Center Customer Service Representstive-Bilingual

Chicago, IL (15 miles from Hinsdale, IL)
5 days ago

Chicago, IL (15 miles from Hinsdale, IL)
5 days ago

Call Center experience in a healthcare related organization is preferred....

Call Center Customer Service Admissions Specialist

Lisle, IL (8 miles from Hinsdale, IL)
7 days ago

Lisle, IL (8 miles from Hinsdale, IL)
7 days ago

We have multiple openings for Admissions Service Representatives in a call center environment to join our client's growing team! If you're someone that believes in the positive impact of...

Bi-lingual Call Center Representative (English/Spanish) 100% remote

Chicago, IL (15 miles from Hinsdale, IL)
8 days ago

Chicago, IL (15 miles from Hinsdale, IL)
8 days ago

We are currently seeking a Bi-lingual Call Center Representative (English/Spanish) 100% remote to join our team in Chicago, Illinois (US-IL), United States (US). 100% remote position Responsibilities...

Remote Work

Customer Care Associate

Chicago, IL (15 miles from Hinsdale, IL)
8 days ago

Chicago, IL (15 miles from Hinsdale, IL)
8 days ago

Combined Insurance, a Chubb Company, is seeking a Customer Care Associate join our fast-paced, high energy, and growing company. For nearly 100 years in the insurance industry, our company has...

Senior Call Center Representative

Chicago, IL (15 miles from Hinsdale, IL)
9 days ago

Chicago, IL (15 miles from Hinsdale, IL)
9 days ago

Call Center Representative) your duties will: Handle a wide variety of member requests and inquiries. Utilize appropriate security measures to identify members and protects against fraud....

Leaf Home Enhancements - (Miracle / Window Works) - Call Center Representative

Bolingbrook, IL (10 miles from Hinsdale, IL)
12 days ago

Bolingbrook, IL (10 miles from Hinsdale, IL)
12 days ago

Leaf Home Enhancements - (Miracle / Window Works) - Call Center Representative Address Bolingbrook, IL 60490, USA Compensation $18.00/hour Job Description At Leaf Home people are at the heart of everything...

Call Center Representative

Joliet, IL (23 miles from Hinsdale, IL)
14 days ago

Joliet, IL (23 miles from Hinsdale, IL)
14 days ago

We are looking for a Patient Intake and Communications Representative that will be the liaison between Midwest Vision Partners and our current and potential patients. In this role, you will be...

Call Center Agent (Remote)

Chicago, IL (15 miles from Hinsdale, IL)
16 days ago

Chicago, IL (15 miles from Hinsdale, IL)
16 days ago

QUALIFICATIONS: High School diploma or equivalent required Must be able to speak English clearly and professionally 1 to 2 years call center experience preferred 1 to 2 years customer service experience...

View all 29 jobs

Demographic Data for Hinsdale, IL

Moving to Hinsdale, IL? Find some basic demographic data about Hinsdale, IL below.

Median Age

Average Household Income

Home Value vs Household Income in Hinsdale, IL

Local

National

Total Population

18,199

Number of Businesses

973

City Size

Medium/Sm

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Call Center Training: Duties of the Customer Service Representative

A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Call Center Training: Skills of the Customer Service Representative

In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Salary for Call Center Representative Jobs in Hinsdale, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Hinsdale, IL offer the following education background

High School or GED

33.0%

Bachelor's Degree

25.1%

Associate's Degree

17.1%

Vocational Degree or Certification

14.8%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Hinsdale, IL

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Call Center Representative Related Career Advice Articles

How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »