Call Center Representative Jobs in Conyers, GA

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 23 Jobs

Corporate Lead Call Center Rep

Lawrenceville, GA (16 miles from Conyers, GA)
1 day ago

Lawrenceville, GA (16 miles from Conyers, GA)
1 day ago

Position Summary We are actively recruiting for a Corporate Lead Call Center Representative to join our growing team at Eye South Partners....

Customer Relations Associate

Lawrenceville, GA (16 miles from Conyers, GA)
1 day ago

Lawrenceville, GA (16 miles from Conyers, GA)
1 day ago

POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...

Customer Relations Associate

Atlanta, GA (21 miles from Conyers, GA)
1 day ago

Atlanta, GA (21 miles from Conyers, GA)
1 day ago

POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...

Client Support Specialist - Greater Atlanta, GA Area

Atlanta, GA (21 miles from Conyers, GA)
3 days ago

Atlanta, GA (21 miles from Conyers, GA)
3 days ago

Job Description: To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed...

ULINE- Call Center Representative

Dacula, GA (19 miles from Conyers, GA)
4 days ago

Dacula, GA (19 miles from Conyers, GA)
4 days ago

Customer Service Representative - Bilingual Pay from $25 to $28 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer...

Call Center Specialist - Covington, Georgia

Covington, GA (14 miles from Conyers, GA)
4 days ago

Covington, GA (14 miles from Conyers, GA)
4 days ago

Prior Experience Some banking or call center experience desired....

Onsite Call Center Rep - Starting Monday, 8/18/2025 (Peachtree Corners)

Atlanta, GA (21 miles from Conyers, GA)
7 days ago

Atlanta, GA (21 miles from Conyers, GA)
7 days ago

Overview Please Note: After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, “Verint”. This online interview...

Bilingual Call Center Rep - Work from Home

Atlanta, GA (21 miles from Conyers, GA)
9 days ago

Atlanta, GA (21 miles from Conyers, GA)
9 days ago

. + **MUST** **HAVE 1 OR MORE YEARS OF RECENT** **CALL CENTER** **EXPERIENCE (inbound or outbound)** + **2 years of customer service experience** + **MUST** **reside in the Eastern or Central Time Zone...

Remote Work

Client Support Specialist II

Atlanta, GA (21 miles from Conyers, GA)
17 days ago

Atlanta, GA (21 miles from Conyers, GA)
17 days ago

Overview Job Purpose ICE Data Services is looking for a dynamic Client Support Specialist II to join our team. The position is an integral part of our front-line support team focused on real-time...

Client Support Specialist

Atlanta, GA (21 miles from Conyers, GA)
17 days ago

Atlanta, GA (21 miles from Conyers, GA)
17 days ago

At Zelis, we Get Stuff Done. So, let's get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than...

Client Support Specialist

Atlanta, GA (21 miles from Conyers, GA)
17 days ago

Atlanta, GA (21 miles from Conyers, GA)
17 days ago

Client Support Specialist Location: Atlanta, GA Department: Client Support Type: Full Time Min. Experience: 2 years Our Client Support team provides technical and logistical phone support for the...

Remote Work

Treasury Management Client Support Specialist II

Atlanta, GA (21 miles from Conyers, GA)
30+ days ago

Atlanta, GA (21 miles from Conyers, GA)
30+ days ago

Cadence Bank: A distinctive beat. A unique rhythm. A synchronized harmony. Cadence Bank strives to innovate by promoting fresh ideas, making technology accessible, and combining high tech with...

Contact Center Representative - Remote

Atlanta, GA (21 miles from Conyers, GA)
45+ days ago

Atlanta, GA (21 miles from Conyers, GA)
45+ days ago

Contact Center Representative - Remote Job Employer Name:SpiderID: 13824610 Location: Atlanta, GeorgiaDate Posted: 8/27/2024 Wage: NegotiableCategory: Customer Service/Technical Support Job Code:...

Remote Work

Call Center Representative - 2nd shift

Duluth, GA (20 miles from Conyers, GA)
45+ days ago

Duluth, GA (20 miles from Conyers, GA)
45+ days ago

Ability and willingness to learn and apply the Company client service model (consultative)....

Client Support Specialist

Atlanta, GA (21 miles from Conyers, GA)
60+ days ago

Atlanta, GA (21 miles from Conyers, GA)
60+ days ago

Job Summary/Objective As a Client Support Specialist you will serve as the primary point of contact for clients seeking support. You will work closely with internal teams to resolve client issues,...

View all 23 jobs

Demographic Data for Conyers, GA

Moving to Conyers, GA? Find some basic demographic data about Conyers, GA below.

Median Age

Average Household Income

Home Value vs Household Income in Conyers, GA

Local

National

Total Population

93,233

Number of Businesses

2,169

City Size

Medium/Lg

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Call Center Training

Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and...

Salary for Call Center Representative Jobs in Conyers, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Conyers, GA offer the following education background

High School or GED

32.7%

Bachelor's Degree

25.1%

Associate's Degree

17.2%

Vocational Degree or Certification

14.9%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Conyers, GA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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