Call Center Representative Jobs in Kissimmee, FL

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-11 of 11 Jobs

Lead Nurture Specialist (Call Center)

Orlando, FL (16 miles from Kissimmee, FL)
14 hours ago

Orlando, FL (16 miles from Kissimmee, FL)
14 hours ago

Role Overview: The Lead Nurture Specialist supports enrollment activities by contacting prospective students and families interested in our full-time virtual schools. The role involves building...

Remote Work

Pharmacy Call Center Technician - Orlando, FL

Orlando, FL (16 miles from Kissimmee, FL)
2 days ago

Orlando, FL (16 miles from Kissimmee, FL)
2 days ago

Pharmacy Call Center Technician - Orlando, FL#25-49959 Orlando, FL All On-site Job Description Under the direct supervision of the Supervisor, Pharmacy Services Call Center, the Pharmacy Call...

Talent Acquisition Specialist-Call Center

Orlando, FL (16 miles from Kissimmee, FL)
3 days ago

Orlando, FL (16 miles from Kissimmee, FL)
3 days ago

This position will provide consultative guidance and support high-volume recruiting business operations. The role includes screening, interviewing, collecting pre-employment requirements,...

Bilingual Call Center Rep - Medical Practice Remote Florida Only

Orlando, FL (16 miles from Kissimmee, FL)
6 days ago

Orlando, FL (16 miles from Kissimmee, FL)
6 days ago

JOB TITLE: Remote Call Center Scheduler-Bilingual English and Spanish speaking and writing required. Must be located in Florida. GENERAL SUMMARY OF DUTIES: Answer incoming telephone calls...

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REMOTE – Bilingual – Medical Call Center Agent

Orlando, FL (16 miles from Kissimmee, FL)
8 days ago

Orlando, FL (16 miles from Kissimmee, FL)
8 days ago

center experience Must have at least 6+ months of work from home/remote experience Must be empathetic, engaging, and flexible Must be proficient within Microsoft Office Suite...

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In-Office Call Center Representative

Orlando, FL (16 miles from Kissimmee, FL)
10 days ago

Orlando, FL (16 miles from Kissimmee, FL)
10 days ago

SALARY: Starting at $15 during training SCHEDULE: Full Time opportunities Training M-F 8:30 AM - 5 PM Post Training 9 AM- 6 PM Saturdays included post training What Capital Vacations can offer...

Call Center Specialist Representative - Full Time Remote

Orlando, FL (16 miles from Kissimmee, FL)
17 days ago

Orlando, FL (16 miles from Kissimmee, FL)
17 days ago

Qualifications & Competencies: High school diploma or equivalent. 1-2 years Call Center Experience Excellent Data Entry skills/- 45-55 wpm minimum Must be computer literate and internet savvy Exceptional...

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Call Center Representative- Orlando, FL

Orlando, FL (16 miles from Kissimmee, FL)
17 days ago

Orlando, FL (16 miles from Kissimmee, FL)
17 days ago

Jacobs is seeking a Call Center Representative to join our collaborative team in Orlando, FL. Job Responsibilities: Receive work order requests via phone and email....

Sales Call Center Agent (Cold Calling - Senior Market)

Orlando, FL (16 miles from Kissimmee, FL)
19 days ago

Orlando, FL (16 miles from Kissimmee, FL)
19 days ago

About Belle Belle ( is a fast-growing engagement company revolutionizing home healthcare - and it all starts with the feet. 70%+ of U.S. seniors are polychronic, significantly increasing their...

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Call Center Representative -Pharmacy Technician (Onsite)

Orlando, FL (16 miles from Kissimmee, FL)
23 days ago

Orlando, FL (16 miles from Kissimmee, FL)
23 days ago

Basic Qualifications High School Diploma or GED. Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between...

Family Care Call Center Representative

Winter Park, FL (20 miles from Kissimmee, FL)
60+ days ago

Winter Park, FL (20 miles from Kissimmee, FL)
60+ days ago

Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 160...

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Demographic Data for Kissimmee, FL

Moving to Kissimmee, FL? Find some basic demographic data about Kissimmee, FL below.

Median Age

Average Household Income

Home Value vs Household Income in Kissimmee, FL

Local

National

Total Population

322,393

Number of Businesses

6,101

City Size

Large

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Call Center Training: Skills of the Customer Service Representative

In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....

Call Center Training: Duties of the Customer Service Representative

A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Salary for Call Center Representative Jobs in Kissimmee, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Kissimmee, FL offer the following education background

High School or GED

33.0%

Bachelor's Degree

25.1%

Associate's Degree

17.1%

Vocational Degree or Certification

14.8%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Kissimmee, FL

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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