Call Center Representative Jobs in Fort Lauderdale, FL

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 18 Jobs

Dental Call Center Representative

Sage Dental
Boca Raton, FL (16 miles from Fort Lauderdale, FL)
1 day ago

Sage Dental
Boca Raton, FL (16 miles from Fort Lauderdale, FL)
1 day ago

Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the core of everything we do. We are looking for dynamic and...

REMOTE Bilingual Spanish Call Center Representative

Miami, FL (24 miles from Fort Lauderdale, FL)
3 days ago

Miami, FL (24 miles from Fort Lauderdale, FL)
3 days ago

TEKsystems REMOTE Bilingual Spanish Call Center Representative in Miami , Florida BILINGUAL SPANISH - CALL CENTER REPRESENTATIVE 100% REMOTE - EST CALL CENTER HOURS OF OPERATION ARE 7 DAYS A WEEK 9AM...

Remote Work

Call Center Agent

Miami, FL (24 miles from Fort Lauderdale, FL)
6 days ago

Miami, FL (24 miles from Fort Lauderdale, FL)
6 days ago

About Us Join us in making a career in Independent Living Systems, an industry leader in managing home and community-based programs for over 20 years. Independent Living Systems, LLC and its...

Call Center Agent / Telemarketer

Miami, FL (24 miles from Fort Lauderdale, FL)
6 days ago

Miami, FL (24 miles from Fort Lauderdale, FL)
6 days ago

Job Description: Job Overview We are seeking a dedicated and enthusiastic Call Center Agent to join our team. In this role, you will be the first point of contact for our customers, providing...

Customer Sales and Service Call Center Representative

Miami, FL (24 miles from Fort Lauderdale, FL)
8 days ago

Miami, FL (24 miles from Fort Lauderdale, FL)
8 days ago

Start with the paycheck: Customer Sales and Service Call Center Representative start between $10.00/hr and $20.06/hr. This does not include commissions....

Client Support Specialist

Miami, FL (24 miles from Fort Lauderdale, FL)
10 days ago

Miami, FL (24 miles from Fort Lauderdale, FL)
10 days ago

A client of Insight Global is looking for a Client Support Specialist to join their team in Miami, FL. What you can expect on a typical day: Client Support. You will help our clients manage their...

Call center Representative

Miami, FL (24 miles from Fort Lauderdale, FL)
10 days ago

Miami, FL (24 miles from Fort Lauderdale, FL)
10 days ago

Call Center representative Temp to Perm - Full Time Monday - Friday Express Employment Professionals in Miami Dade South is currently hiring candidates with Call Center Representative for a local company...

Medical Clearance Coordinator

Miami, FL (24 miles from Fort Lauderdale, FL)
11 days ago

Miami, FL (24 miles from Fort Lauderdale, FL)
11 days ago

Mia Aesthetics is a leading provider in plastic surgery services with a growing top-tier staff of plastic surgeons, expanding locations nationwide, and well over 50,000 satisfied patients. Our...

Outbound Call Center Representative (On-Site) Ship A Car Inc.

Coral Springs, FL (13 miles from Fort Lauderdale, FL)
18 days ago

Coral Springs, FL (13 miles from Fort Lauderdale, FL)
18 days ago

un Outbound Call Center Representative (On-Site) - Ship A Car Inc....

BPO Customer Care Associate

Miami, FL (24 miles from Fort Lauderdale, FL)
21 days ago

Miami, FL (24 miles from Fort Lauderdale, FL)
21 days ago

Req ID: 314114 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking...

Customer Rep - Call Center

Delray Beach, FL (23 miles from Fort Lauderdale, FL)
25 days ago

Delray Beach, FL (23 miles from Fort Lauderdale, FL)
25 days ago

CENTER EXPERIENCE IN A B2B ENVIORNMENT....

Tech Rep - Call Center

Boca Raton, FL (16 miles from Fort Lauderdale, FL)
25 days ago

Boca Raton, FL (16 miles from Fort Lauderdale, FL)
25 days ago

Starting Rate at $17.00 per hour Must possess a minimum of one (1) year of experience in a technical support role or equivalent experience Two (2) Year previous call center experience required RESPONSIBILITIES...

Customer Sale & Service Call Center Representative - Hybrid

Miami, FL (24 miles from Fort Lauderdale, FL)
25 days ago

Miami, FL (24 miles from Fort Lauderdale, FL)
25 days ago

If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit...

Member Services Agent (Call Center/ Contact Center)

Miami, FL (24 miles from Fort Lauderdale, FL)
30+ days ago

Miami, FL (24 miles from Fort Lauderdale, FL)
30+ days ago

Member Services Agent (Call Center/ Contact Center) Miami / Remote - Jacksonville / Remote - Tampa / Atlanta / Indianapolis / Louisville / Minneapolis / St. Louis / Manchester / Raleigh /...

Remote Work

Bilingual Call Center Collections Representative

Boca Raton, FL (16 miles from Fort Lauderdale, FL)
60+ days ago

Boca Raton, FL (16 miles from Fort Lauderdale, FL)
60+ days ago

We provide a robust training program to prepare call center representatives to immediately handle calls and provide a professional customer experience. This position is not remote....

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Demographic Data for Fort Lauderdale, FL

Moving to Fort Lauderdale, FL? Find some basic demographic data about Fort Lauderdale, FL below.

Median Age

Average Household Income

Home Value vs Household Income in Fort Lauderdale, FL

Local

National

Total Population

846,439

Number of Businesses

33,860

City Size

Large

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Call Center Training: Duties of the Customer Service Representative

A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Call Center Training: Skills of the Customer Service Representative

In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Salary for Call Center Representative Jobs in Fort Lauderdale, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Fort Lauderdale, FL offer the following education background

High School or GED

33.1%

Bachelor's Degree

24.9%

Associate's Degree

17.1%

Vocational Degree or Certification

14.8%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Fort Lauderdale, FL

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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