Call Center Representative Jobs in Boynton Beach, FL
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Client Relations Specialist (Legal)
- Boca Raton, FL (11 miles from Boynton Beach, FL)
- 3 days ago
- Boca Raton, FL (11 miles from Boynton Beach, FL)
- 3 days ago
Client Relations Specialist (Pacific Time Working Hours) Would you like to provide first-class guidance and support to the customer? Are you interested in working with cutting-edge legal...
Legal Client Relations Specialist
- Boca Raton, FL (11 miles from Boynton Beach, FL)
- 5 days ago
- Boca Raton, FL (11 miles from Boynton Beach, FL)
- 5 days ago
Client Relations Specialist (Pacific Time Working Hours) Would you like to provide first-class guidance and support to the customer? Are you interested in working with cutting-edge legal...
Call Center - Customer Service Rep
- Delray Beach, FL (4 miles from Boynton Beach, FL)
- 6 days ago
- Delray Beach, FL (4 miles from Boynton Beach, FL)
- 6 days ago
CENTER EXPERIENCE IN A B2B ENVIORNMENT....
Patient Intake Specialist (Call Center)
- Delray Beach, FL (4 miles from Boynton Beach, FL)
- 11 days ago
- Delray Beach, FL (4 miles from Boynton Beach, FL)
- 11 days ago
Are you compassionate and have excellent communication skills and are passionate about making a difference in people's lives? Greenbrook TMS is seeking a full-time call center Patient Intake...
- Boca Raton, FL (11 miles from Boynton Beach, FL)
- 12 days ago
- Boca Raton, FL (11 miles from Boynton Beach, FL)
- 12 days ago
A Day in the Life of an Appointment Coordinator Expert: You'll be able to responds to incoming calls to those who have reacted to commercials or advertisements in an attempt to have them visit the...
- West Palm Beach, FL (13 miles from Boynton Beach, FL)
- 17 days ago
- West Palm Beach, FL (13 miles from Boynton Beach, FL)
- 17 days ago
The Coordinator, Customer Resolutions - Flex Agent is a call center phone agent position within the Company's forward mortgage servicing business. This position reports to a Team Lead, Customer...
Dental Call Center Representative
- Boca Raton, FL (11 miles from Boynton Beach, FL)
- 30+ days ago
- Boca Raton, FL (11 miles from Boynton Beach, FL)
- 30+ days ago
Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the core of everything we do. We are looking for dynamic and...
Bilingual Call Center Collections Representative
- Boca Raton, FL (11 miles from Boynton Beach, FL)
- 90+ days ago
- Boca Raton, FL (11 miles from Boynton Beach, FL)
- 90+ days ago
We provide a robust training program to prepare call center representatives to immediately handle calls and provide a professional customer experience. This position is not remote....
Call Center Specialist - Connected Drive
- Fort Lauderdale, FL (24 miles from Boynton Beach, FL)
- 90+ days ago
- Fort Lauderdale, FL (24 miles from Boynton Beach, FL)
- 90+ days ago
Company Description Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. More information is available at...
Demographic Data for Boynton Beach, FL
Moving to Boynton Beach, FL? Find some basic demographic data about Boynton Beach, FL below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Boynton Beach, FL
Highest Education Level
Call Center Representatives in Boynton Beach, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Telemarketing
- Customer Support
- Courteous
- Insurance Verification
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Telephone Skills
- Microsoft Windows
- Staffing
- Listening
- Collections
- Account Management
- High School Diploma
- Conflict Resolution
- Troubleshooting
- Driving
- Punctual
- Verbal Communication
- Microsoft Outlook
- Written Communication
- Investigation
- Typing
- Data Entry
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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