Call Center Representative Jobs in Stamford, CT

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-14 of 14 Jobs

Customer Experience Rep (Call Center)

Melville, NY (19 miles from Stamford, CT)
3 days ago

Melville, NY (19 miles from Stamford, CT)
3 days ago

Work Setting: Hybrid opportunity in NY - Must be able to reliably commute to Melville, NY. Sheer Science is seeking to hire a high energy and results driven Customer Experience Rep, with...

Remote Work

Customer Service Call Center Operator (Per Diem)

Georgetown, CT (14 miles from Stamford, CT)
4 days ago

Georgetown, CT (14 miles from Stamford, CT)
4 days ago

Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite...

Customer Service Call Center Operator (Per Diem)

Bridgeport, CT (18 miles from Stamford, CT)
4 days ago

Bridgeport, CT (18 miles from Stamford, CT)
4 days ago

Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite...

Call Center Representative

Melville, NY (19 miles from Stamford, CT)
12 days ago

Melville, NY (19 miles from Stamford, CT)
12 days ago

Call Center Representative Location: Melville, NY (onsite NOT remote) Schedule: Monday-Friday 9AM-5PM full time Job Description: We are seeking a dedicated and detail-oriented individual to join our...

Call Center Representative / Patient Engagement Advocate

White Plains, NY (11 miles from Stamford, CT)
15 days ago

White Plains, NY (11 miles from Stamford, CT)
15 days ago

The Patient Engagement Advocate (Call Center Representative) works within a Patient Engagement Center that helps promote overall health and well-being....

Remote Work

Call Center Representative / Patient Engagement Advocate (Temp-to-Perm)

White Plains, NY (11 miles from Stamford, CT)
15 days ago

White Plains, NY (11 miles from Stamford, CT)
15 days ago

The Patient Engagement Advocate (Call Center Representative) works within a Patient Engagement Center that helps promote overall health and well-being....

Remote Work

Call Center Representative-VIVO Pharmacy

New Hyde Park, NY (22 miles from Stamford, CT)
17 days ago

New Hyde Park, NY (22 miles from Stamford, CT)
17 days ago

Job Description Operates the telephone console, performs communication activities and responsible for various duties. Performs various routine clerical duties. Job Responsibility Operates...

Patient Service Representative - Call Center, Hicksville, Long Island, New York, Full Time, HYBRID, Days, Offsite

Huntington, NY (14 miles from Stamford, CT)
17 days ago

Huntington, NY (14 miles from Stamford, CT)
17 days ago

Description The Offsite Patient Service Representative provides front line contact as a patient liaison within the access center, check-in/check-out, appointment scheduler, triage, prior...

Patient Services Representative- Call Center, Hicksville, Long Island, New York, HYBRID, Full Time Days, Offsite

Huntington, NY (14 miles from Stamford, CT)
17 days ago

Huntington, NY (14 miles from Stamford, CT)
17 days ago

Description The Offsite Patient Service Representative provides front line contact as a patient liaison within the access center, check-in/check-out, appointment scheduler, triage, prior...

Client Support Specialist

New Canaan, CT (7 miles from Stamford, CT)
25 days ago

New Canaan, CT (7 miles from Stamford, CT)
25 days ago

Find jobs SEARCH Enter anybination of title, description,pany name and location to find jobs.

Call Center Representative

Valhalla, NY (13 miles from Stamford, CT)
30+ days ago

Valhalla, NY (13 miles from Stamford, CT)
30+ days ago

Job Summary: A Call Center Representative is responsible for answering phone calls to the COVID Call Center or APS Service line Call Centers to meet the needs of patients regarding scheduling, updating...

Personal Lines - Call Center Associate I

Fairfield, CT (15 miles from Stamford, CT)
30+ days ago

Fairfield, CT (15 miles from Stamford, CT)
30+ days ago

Personal Lines - Call Center Associate I (2500297) Personal Lines - Call Center Associate I - (2500297) US-OH-Fairfield Description Make a difference with a career in insurance At The Cincinnati...

FT PT Call Center Representative

Bethpage, NY (21 miles from Stamford, CT)
45+ days ago

Bethpage, NY (21 miles from Stamford, CT)
45+ days ago

FT PT Call Center Representative in Bethpage , New York Full time and part time Customer service/Call Center positions available!...

Patient Service Representative - Call Center, Hicksville, Long Island, New York, Part Time, Days, HYBRID, Offsite

Huntington, NY (14 miles from Stamford, CT)
90+ days ago

Huntington, NY (14 miles from Stamford, CT)
90+ days ago

Description The Offsite Patient Service Representative provides front line contact as a patient liaison within the access center, check-in/check-out, appointment scheduler, triage, prior...

View all jobs

Demographic Data for Stamford, CT

Moving to Stamford, CT? Find some basic demographic data about Stamford, CT below.

Median Age

Average Household Income

Home Value vs Household Income in Stamford, CT

Local

National

Total Population

135,274

Number of Businesses

4,500

City Size

Medium/Lg

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Call Center Training: Skills of the Customer Service Representative

In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....

Call Center Training: Duties of the Customer Service Representative

A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Salary for Call Center Representative Jobs in Stamford, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Stamford, CT offer the following education background

High School or GED

33.0%

Bachelor's Degree

25.1%

Associate's Degree

17.1%

Vocational Degree or Certification

14.8%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Stamford, CT

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Call Center Representative Related Career Advice Articles

How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »