Call Center Representative Jobs in Yorba Linda, CA

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 22 Jobs

Call Center Representative

Irvine, CA (10 miles from Yorba Linda, CA)
8 hours ago

Irvine, CA (10 miles from Yorba Linda, CA)
8 hours ago

Volt is immediately hiring for Remote Bilingual Call Center Representatives in Irvine, CA....

Customer Service- Call Center Agent (Bilingual)

Irvine, CA (10 miles from Yorba Linda, CA)
1 day ago

Irvine, CA (10 miles from Yorba Linda, CA)
1 day ago

Capgemini Government Solutions (CGS) LLC is seeking highly motivated and experienced Customer Service/ Call Center Agent (Bilingual Spanish) to join our team in Irvine, California to support our...

Call Center Representatives

Cypress, CA (14 miles from Yorba Linda, CA)
3 days ago

Cypress, CA (14 miles from Yorba Linda, CA)
3 days ago

CALL CENTER REPRESENTATIVES Location: Cypress, California Type: Contract Job #80151 APR has been engaged to identify a hardworking Call Center Representative for one of our biggest clients in the automotive...

Call Center/Customer Service Specialist

Irvine, CA (10 miles from Yorba Linda, CA)
5 days ago

Irvine, CA (10 miles from Yorba Linda, CA)
5 days ago

Training onsite then remote Contract Duration - 6 Months Location - Irvine, CA 92606 - Training onsite then remote Max Pay - $21.45 Summary: The main function of a call center/customer service...

Call Center Customer Service Representative

Irvine, CA (10 miles from Yorba Linda, CA)
5 days ago

Irvine, CA (10 miles from Yorba Linda, CA)
5 days ago

Our client, a sports apparel brand for the NFL, NBA, MBL, NHL + College, is hiring an Ecommerce Customer Service Representative to join their team. As the Ecommerce Customer Service Representative...

Call Center Representative

Garden Grove, CA (9 miles from Yorba Linda, CA)
5 days ago

Garden Grove, CA (9 miles from Yorba Linda, CA)
5 days ago

un Call Center Representative (Garden Grove) compensation: Pay: $16.50 per hour employment type: job title: Call Center Representative Call Center Representative (GARDEN GROVE) compensation: Hourly...

Part Time Call Center Agents Needed Bilingual A Plus

Ontario, CA (14 miles from Yorba Linda, CA)
5 days ago

Ontario, CA (14 miles from Yorba Linda, CA)
5 days ago

Center Representative....

ULINE- Call Center Representative

Rancho Cucamonga, CA (21 miles from Yorba Linda, CA)
6 days ago

Rancho Cucamonga, CA (21 miles from Yorba Linda, CA)
6 days ago

Bilingual Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning potential! Includes $2 Shift Differential California Branch 4810 South Hellman Avenue,...

Support Services Information Specialist (call center)

Duarte, CA (20 miles from Yorba Linda, CA)
8 days ago

Duarte, CA (20 miles from Yorba Linda, CA)
8 days ago

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's...

Remote - Call Center Representative

Lake Forest, CA (20 miles from Yorba Linda, CA)
10 days ago

Lake Forest, CA (20 miles from Yorba Linda, CA)
10 days ago

TEKsystems Remote - Call Center Representative in Foothill Ranch , California This position does require Call Center experience, please apply if you have call center....

Remote Work

Customer Service Representative - Bilingual - Overnights

Lake Forest, CA (20 miles from Yorba Linda, CA)
20 days ago

Lake Forest, CA (20 miles from Yorba Linda, CA)
20 days ago

Bilingual Customer Service Representative - Overnights Pay from $27 to $32 per hour with significant growth and earning potential! Includes $4 Shift Differential California Branch 4810 South...

ULINE- Customer Service Representative

Chino, CA (9 miles from Yorba Linda, CA)
20 days ago

Chino, CA (9 miles from Yorba Linda, CA)
20 days ago

Customer Service Representative Pay from $24 to $28 per hour with significant growth and earning potential! Includes $2 Shift Differential California Branch 4810 South Hellman Avenue, Ontario, CA...

Customer Service Representative

Brea, CA (5 miles from Yorba Linda, CA)
27 days ago

Brea, CA (5 miles from Yorba Linda, CA)
27 days ago

Customer Service Representative Pay from $24 to $28 per hour with significant growth and earning potential! Includes $2 Shift Differential California Branch 4810 South Hellman Avenue, Ontario, CA...

Call Center Representative

Anaheim, CA (9 miles from Yorba Linda, CA)
30+ days ago

Anaheim, CA (9 miles from Yorba Linda, CA)
30+ days ago

Required Skills and Experience - 1-2 years of experience working in a call center with inbound calls (50+ calls a day) - High School diploma or GED - Good communication and personality - Ability...

Call Center Representative / Customer Service

Stanton, CA (12 miles from Yorba Linda, CA)
30+ days ago

Stanton, CA (12 miles from Yorba Linda, CA)
30+ days ago

Knowledge, Skill, and Experience Must have 1 year of call center experience....

View all 22 jobs

Demographic Data for Yorba Linda, CA

Moving to Yorba Linda, CA? Find some basic demographic data about Yorba Linda, CA below.

Median Age

Average Household Income

Home Value vs Household Income in Yorba Linda, CA

Local

National

Total Population

70,771

Number of Businesses

1,849

City Size

Medium

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Call Center Training: Duties of the Customer Service Representative

A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Call Center Training: Skills of the Customer Service Representative

In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Salary for Call Center Representative Jobs in Yorba Linda, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Yorba Linda, CA offer the following education background

High School or GED

33.1%

Bachelor's Degree

25.0%

Associate's Degree

17.1%

Vocational Degree or Certification

14.8%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Yorba Linda, CA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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