Call Center Representative Jobs in Corona, CA
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Client Relations Specialist - Fast Track Opportunity to Freight Broker
- Orange, CA (17 miles from Corona, CA)
- 3 days ago
- Orange, CA (17 miles from Corona, CA)
- 3 days ago
wfp_2513-1 Associate Portfolio Executive - Entry Level Full Time Starting in Late Spring / Summer 2025 Primary Location: Orange, CA United States of America This full-time role starts in the...
- Anaheim, CA (22 miles from Corona, CA)
- 3 days ago
- Anaheim, CA (22 miles from Corona, CA)
- 3 days ago
Call Center Representative Pay Range: $20 - $25 / Hour Schedule: 8:00 am - 5:00 pm M-F Location: Anaheim Duties and Responsibilities: Take customer calls and provide accurate, satisfactory answers to...
Call Center Specialist (CRM/ERP)
- Irvine, CA (13 miles from Corona, CA)
- 4 days ago
- Irvine, CA (13 miles from Corona, CA)
- 4 days ago
This is a call center; we are looking for candidates with call center experience. Preferably with CRM or other case management experience....
Luxury Toilet Repair & Call Center Agent
- Ontario, CA (13 miles from Corona, CA)
- 6 days ago
- Ontario, CA (13 miles from Corona, CA)
- 6 days ago
JOB TITLE: Luxury Toilet Repair & Call Center Agent DEPARTMENT: After Sales Service REPORTS TO: WSME / Management EFFECTIVE DATE: 4/24/2024 MAJOR FUNCTION: Performs tasks in the after sales...
Care Center Representative (Call Center Representative FT with Varied Schedule)
- Corona, CA
- 8 days ago
- Corona, CA
- 8 days ago
Mechanics Bank is currently searching for a Care Center Representative (Call Center Representative) to join our team....
Call Center Representative - Must Be Near Orange County, California
- Ontario, CA (13 miles from Corona, CA)
- 9 days ago
- Ontario, CA (13 miles from Corona, CA)
- 9 days ago
PRODUCT LINES: Kwikset (primary) The Kiwikiset product line is mainly specialty locks - they have one where you swipe your phone and it unlocks and others that have pin pads. These are typically...
Remote WorkLuxury Toilet Call Center Representative
- Ontario, CA (13 miles from Corona, CA)
- 15 days ago
- Ontario, CA (13 miles from Corona, CA)
- 15 days ago
JOB TITLE: Luxury Toilet Call Center Representative DEPARTMENT: Tech Services MAJOR FUNCTION: Provides technical assistance to customers, potential customers, sales, distributors, manufacturer representatives...
- Anaheim, CA (22 miles from Corona, CA)
- 15 days ago
- Anaheim, CA (22 miles from Corona, CA)
- 15 days ago
Insight Global is currently seeking Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you'll operate within a dynamic call center environment,...
Call Center Representative (Part Time)
- Irvine, CA (13 miles from Corona, CA)
- 24 days ago
- Irvine, CA (13 miles from Corona, CA)
- 24 days ago
Call Center Representative (Part Time) IRVINE, CALIFORNIA JOB ID: 2025-3599 SALARY RANGE: $21.43 - $28.95 At West Coast University, we share a passion for students and transforming healthcare education...
- Lake Forest, CA (20 miles from Corona, CA)
- 26 days ago
- Lake Forest, CA (20 miles from Corona, CA)
- 26 days ago
Customer Care Associate Hourly range : $20.00 to $23.00 based on experience. Toshiba America Business Solutions, Inc. (TABS) is an industry leader in equipment, digital displays, document...
Call Center Agent - Service Desk
- Orange, CA (17 miles from Corona, CA)
- 90+ days ago
- Orange, CA (17 miles from Corona, CA)
- 90+ days ago
Requirements 1-2 years or helpdesk or call center experience. Previous experience utilizing Service Desk ticketing systems....
Call Center Agent - Service Desk (Temporary)
- Orange, CA (17 miles from Corona, CA)
- 90+ days ago
- Orange, CA (17 miles from Corona, CA)
- 90+ days ago
Minimum Requirements: Minimum Experience: 1-2 years or helpdesk or call center experience. Previous experience utilizing Service Desk ticketing systems....
Demographic Data for Corona, CA
Moving to Corona, CA? Find some basic demographic data about Corona, CA below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Corona, CA
Highest Education Level
Call Center Representatives in Corona, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Telemarketing
- Customer Support
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Listening
- Telephone Skills
- Microsoft Windows
- Staffing
- Collections
- Conflict Resolution
- Account Management
- High School Diploma
- Troubleshooting
- Driving
- Punctual
- Verbal Communication
- Written Communication
- Investigation
- Typing
- Microsoft Outlook
- Data Entry
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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