Call Center Representative Jobs in Tempe, AZ
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Client Relations Specialist - West Region - AZ - On Site
- VensureHR
- Chandler, AZ (6 miles from Tempe, AZ)
- 1 day ago
- VensureHR
- Chandler, AZ (6 miles from Tempe, AZ)
- 1 day ago
We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held...
Client Relations Specialist - Southeast Region - GA - On Site
- Chandler, AZ (6 miles from Tempe, AZ)
- 8 days ago
- Chandler, AZ (6 miles from Tempe, AZ)
- 8 days ago
We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held...
MDS Communications is looking to hire Call Center Representatives! Do you want the gratification of raising funds for well-respected nonprofit and charity organizations?...
- Phoenix, AZ (9 miles from Tempe, AZ)
- 6 hours ago
- Phoenix, AZ (9 miles from Tempe, AZ)
- 6 hours ago
Were hiring Call Center Representatives who are passionate about delivering exceptional customer service....
- Phoenix, AZ (9 miles from Tempe, AZ)
- 11 hours ago
- Phoenix, AZ (9 miles from Tempe, AZ)
- 11 hours ago
Xerox Client Support Specialist in Phoenix , Arizona Client Support Specialist General Information Press space or enter keys to toggle section visibility Country United States Department SALES...
Remote WorkCall Center Customer Service Representative
- Phoenix, AZ (9 miles from Tempe, AZ)
- 1 day ago
- Phoenix, AZ (9 miles from Tempe, AZ)
- 1 day ago
POSITIONS HIGHLIGHTS Title: Remote Customer Service Representative- Banking Rewards Type of Hire: Temp (Estimated last day sometime between 7/15-7/31) Training Start Date: 4/21/2025 Pay Rate:...
Personal Lines - Call Center Associate I
- Gilbert, AZ (7 miles from Tempe, AZ)
- 1 day ago
- Gilbert, AZ (7 miles from Tempe, AZ)
- 1 day ago
['The Cincinnati Insurance Companies', '4.1', 'Personal Lines - Call Center Associate I', 'Apply on employer site', 'Apply now', 'Gilbert, AZ'][]
- Phoenix, AZ (9 miles from Tempe, AZ)
- 2 days ago
- Phoenix, AZ (9 miles from Tempe, AZ)
- 2 days ago
Center Representative is primarily responsible for providing excellent customer service by assisting patients over the phone with scheduling, relaying medical information and/or medical information...
TEKsystems in partnership with One Medical* Overview This is an inbound healthcare contact center representative role working for a nationwide primary care practice. Description Managing phone and...
Personal Lines - Call Center Associate I
- Gilbert, AZ (7 miles from Tempe, AZ)
- 3 days ago
- Gilbert, AZ (7 miles from Tempe, AZ)
- 3 days ago
Make a difference with a career in insurance At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking...
- Phoenix, AZ (9 miles from Tempe, AZ)
- 4 days ago
- Phoenix, AZ (9 miles from Tempe, AZ)
- 4 days ago
Call Center Specialist Location : Phoenix, AZ, 85007 Duration : 6+ Months (Possible tenure extension and permanent) Pay Range : $18-$20 per hr Work Schedule : Mon-Fri 8AM - 5PM Job Description:...
- Mesa, AZ (4 miles from Tempe, AZ)
- 4 days ago
- Mesa, AZ (4 miles from Tempe, AZ)
- 4 days ago
-Call center experience preferred. Skills/Competencies: -Service focused individuals, who prioritize the member and end user experience....
Aston Carter Call Center Specialist in Tempe , Arizona Job Description On a day-to-day basis, you will be acting as a Call Center Agent supporting thousands of drivers across the country using a...
Client Relations Specialist - Northeast Region - AZ - On Site
- Chandler, AZ (6 miles from Tempe, AZ)
- 6 days ago
- Chandler, AZ (6 miles from Tempe, AZ)
- 6 days ago
We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held...
- Scottsdale, AZ (7 miles from Tempe, AZ)
- 7 days ago
- Scottsdale, AZ (7 miles from Tempe, AZ)
- 7 days ago
Responsibilities Meritage Homes is looking for a Customer Care Associate who will: Supervise the warranty-service work of laborers and sub-contractors at several home sites within a community. On...
Demographic Data for Tempe, AZ
Moving to Tempe, AZ? Find some basic demographic data about Tempe, AZ below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Tempe, AZ
Highest Education Level
Call Center Representatives in Tempe, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Building Relationships
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Escalation Management
- Courteous
- Complaint Resolution
- Claims
- Inside Sales
- Resolution
- Scheduling Appointments
- Customer Satisfaction
- Problem Resolution
- Accounts Receivable
- Inbound/Outbound Calling
- Technical Support
- QuickBooks
- Customer Relations
- Billing
- Microsoft Windows
- Listening
- Collections
- Telephone Skills
- Conflict Resolution
- Staffing
- High School Diploma
- Troubleshooting
- Investigation
- Verbal Communication
- Microsoft Outlook
- Written Communication
- Typing
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Team Building
- Microsoft PowerPoint
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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