Call Center Representative Jobs in Sun Lakes, AZ

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 40 Jobs

Client Relations Specialist - West Region - AZ - On Site

VensureHR
Chandler, AZ (6 miles from Sun Lakes, AZ)
18 hours ago

VensureHR
Chandler, AZ (6 miles from Sun Lakes, AZ)
18 hours ago

We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held...

Client Relations Specialist - Southeast Region - GA - On Site

Chandler, AZ (6 miles from Sun Lakes, AZ)
9 days ago

Chandler, AZ (6 miles from Sun Lakes, AZ)
9 days ago

We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held...

Call Center Customer Care Associate (April 29th in person class)

Tempe, AZ (13 miles from Sun Lakes, AZ)
12 hours ago

Tempe, AZ (13 miles from Sun Lakes, AZ)
12 hours ago

Looking for an opportunity with a dynamic, fun, and goal-oriented company? We're growing quickly and we're looking for some not-so-typical talent to join our team. Progress Residential is the...

Call Center Representative

Phoenix, AZ (19 miles from Sun Lakes, AZ)
1 day ago

Phoenix, AZ (19 miles from Sun Lakes, AZ)
1 day ago

Were hiring Call Center Representatives who are passionate about delivering exceptional customer service....

Client Support Specialist

Phoenix, AZ (19 miles from Sun Lakes, AZ)
1 day ago

Phoenix, AZ (19 miles from Sun Lakes, AZ)
1 day ago

Xerox Client Support Specialist in Phoenix , Arizona Client Support Specialist General Information Press space or enter keys to toggle section visibility Country United States Department SALES...

Remote Work

Call Center Customer Service Representative

Phoenix, AZ (19 miles from Sun Lakes, AZ)
2 days ago

Phoenix, AZ (19 miles from Sun Lakes, AZ)
2 days ago

POSITIONS HIGHLIGHTS Title: Remote Customer Service Representative- Banking Rewards Type of Hire: Temp (Estimated last day sometime between 7/15-7/31) Training Start Date: 4/21/2025 Pay Rate:...

Personal Lines - Call Center Associate I

Gilbert, AZ (8 miles from Sun Lakes, AZ)
2 days ago

Gilbert, AZ (8 miles from Sun Lakes, AZ)
2 days ago

['The Cincinnati Insurance Companies', '4.1', 'Personal Lines - Call Center Associate I', 'Apply on employer site', 'Apply now', 'Gilbert, AZ'][]

Call Center Representative

Phoenix, AZ (19 miles from Sun Lakes, AZ)
2 days ago

Phoenix, AZ (19 miles from Sun Lakes, AZ)
2 days ago

Center Representative is primarily responsible for providing excellent customer service by assisting patients over the phone with scheduling, relaying medical information and/or medical information...

Call Center Customer Service Representative

Tempe, AZ (13 miles from Sun Lakes, AZ)
3 days ago

Tempe, AZ (13 miles from Sun Lakes, AZ)
3 days ago

TEKsystems in partnership with One Medical* Overview This is an inbound healthcare contact center representative role working for a nationwide primary care practice. Description Managing phone and...

Personal Lines - Call Center Associate I

Gilbert, AZ (8 miles from Sun Lakes, AZ)
4 days ago

Gilbert, AZ (8 miles from Sun Lakes, AZ)
4 days ago

Make a difference with a career in insurance At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking...

Call Center Specialist

Phoenix, AZ (19 miles from Sun Lakes, AZ)
5 days ago

Phoenix, AZ (19 miles from Sun Lakes, AZ)
5 days ago

Call Center Specialist Location : Phoenix, AZ, 85007 Duration : 6+ Months (Possible tenure extension and permanent) Pay Range : $18-$20 per hr Work Schedule : Mon-Fri 8AM - 5PM Job Description:...

Call Center Specialist I

Mesa, AZ (11 miles from Sun Lakes, AZ)
5 days ago

Mesa, AZ (11 miles from Sun Lakes, AZ)
5 days ago

-Call center experience preferred. Skills/Competencies: -Service focused individuals, who prioritize the member and end user experience....

Call Center Specialist

Tempe, AZ (13 miles from Sun Lakes, AZ)
6 days ago

Tempe, AZ (13 miles from Sun Lakes, AZ)
6 days ago

Aston Carter Call Center Specialist in Tempe , Arizona Job Description On a day-to-day basis, you will be acting as a Call Center Agent supporting thousands of drivers across the country using a...

Client Relations Specialist - Northeast Region - AZ - On Site

Chandler, AZ (6 miles from Sun Lakes, AZ)
7 days ago

Chandler, AZ (6 miles from Sun Lakes, AZ)
7 days ago

We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held...

Customer Care Associate

Scottsdale, AZ (20 miles from Sun Lakes, AZ)
8 days ago

Scottsdale, AZ (20 miles from Sun Lakes, AZ)
8 days ago

Responsibilities Meritage Homes is looking for a Customer Care Associate who will: Supervise the warranty-service work of laborers and sub-contractors at several home sites within a community. On...

View all 40 jobs

Demographic Data for Sun Lakes, AZ

Moving to Sun Lakes, AZ? Find some basic demographic data about Sun Lakes, AZ below.

Median Age

Average Household Income

Home Value vs Household Income in Sun Lakes, AZ

Local

National

Total Population

7,152,939

Number of Businesses

153,803

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Call Center Training: Duties of the Customer Service Representative

A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Call Center Training: Skills of the Customer Service Representative

In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Salary for Call Center Representative Jobs in Sun Lakes, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Sun Lakes, AZ offer the following education background

High School or GED

33.1%

Bachelor's Degree

25.0%

Associate's Degree

17.1%

Vocational Degree or Certification

14.8%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Sun Lakes, AZ

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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