Call Center Representative Jobs in Queen Creek, AZ

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 19 Jobs

Client Relations Specialist - West Region - AZ - On Site

VensureHR
Chandler, AZ (20 miles from Queen Creek, AZ)
12 hours ago

VensureHR
Chandler, AZ (20 miles from Queen Creek, AZ)
12 hours ago

We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held...

Client Relations Specialist - Southeast Region - GA - On Site

Chandler, AZ (20 miles from Queen Creek, AZ)
8 days ago

Chandler, AZ (20 miles from Queen Creek, AZ)
8 days ago

We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held...

Call Center Customer Care Associate (April 29th in person class)

Tempe, AZ (24 miles from Queen Creek, AZ)
6 hours ago

Tempe, AZ (24 miles from Queen Creek, AZ)
6 hours ago

Looking for an opportunity with a dynamic, fun, and goal-oriented company? We're growing quickly and we're looking for some not-so-typical talent to join our team. Progress Residential is the...

Personal Lines - Call Center Associate I

Gilbert, AZ (17 miles from Queen Creek, AZ)
2 days ago

Gilbert, AZ (17 miles from Queen Creek, AZ)
2 days ago

['The Cincinnati Insurance Companies', '4.1', 'Personal Lines - Call Center Associate I', 'Apply on employer site', 'Apply now', 'Gilbert, AZ'][]

Call Center Customer Service Representative

Tempe, AZ (24 miles from Queen Creek, AZ)
2 days ago

Tempe, AZ (24 miles from Queen Creek, AZ)
2 days ago

TEKsystems in partnership with One Medical* Overview This is an inbound healthcare contact center representative role working for a nationwide primary care practice. Description Managing phone and...

Personal Lines - Call Center Associate I

Gilbert, AZ (17 miles from Queen Creek, AZ)
3 days ago

Gilbert, AZ (17 miles from Queen Creek, AZ)
3 days ago

Make a difference with a career in insurance At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking...

Call Center Specialist I

Mesa, AZ (20 miles from Queen Creek, AZ)
4 days ago

Mesa, AZ (20 miles from Queen Creek, AZ)
4 days ago

-Call center experience preferred. Skills/Competencies: -Service focused individuals, who prioritize the member and end user experience....

Call Center Specialist

Tempe, AZ (24 miles from Queen Creek, AZ)
6 days ago

Tempe, AZ (24 miles from Queen Creek, AZ)
6 days ago

Aston Carter Call Center Specialist in Tempe , Arizona Job Description On a day-to-day basis, you will be acting as a Call Center Agent supporting thousands of drivers across the country using a...

Client Relations Specialist - Northeast Region - AZ - On Site

Chandler, AZ (20 miles from Queen Creek, AZ)
7 days ago

Chandler, AZ (20 miles from Queen Creek, AZ)
7 days ago

We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held...

Admissions Call Center Agent

Mesa, AZ (23 miles from Queen Creek, AZ)
11 days ago

Mesa, AZ (23 miles from Queen Creek, AZ)
11 days ago

Our client is a trade/vocational school with programs in healthcare, trades (technician), and business. They believe that every student should have the opportunity to have a better future, and...

Client Relations Specialist - AZ, GA - South Central

Chandler, AZ (20 miles from Queen Creek, AZ)
17 days ago

Chandler, AZ (20 miles from Queen Creek, AZ)
17 days ago

Client Relations Specialist - AZ, GA - South Central NA Chandler, AZ 85286 Posted 9 days We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd...

Call Center Representatives

Mesa, AZ (23 miles from Queen Creek, AZ)
24 days ago

Mesa, AZ (23 miles from Queen Creek, AZ)
24 days ago

As we continue to grow, we are looking for motivated and energetic Call Center Representatives to join our team and help generate leads for our project managers....

Call Center Agent (Tempe, AZ)

Tempe, AZ (24 miles from Queen Creek, AZ)
29 days ago

Tempe, AZ (24 miles from Queen Creek, AZ)
29 days ago

Aston Carter Call Center Agent (Tempe, AZ) in Tempe , Arizona Job Title: Logistic Coordinators (RGM) Job Description On a day-to-day basis, you will be acting as a Remote Gate Agent supporting...

Customer Care Associate (Call Center In Office)

Tempe, AZ (24 miles from Queen Creek, AZ)
30+ days ago

Tempe, AZ (24 miles from Queen Creek, AZ)
30+ days ago

Customer Care Associate (Call Center In Office) Progress Residential Tempe, AZ 85281 Posted 21 days Looking for an opportunity with a dynamic, fun, and goal-oriented company? We're growing quickly...

Remote Call Center Representative

Chandler, AZ (20 miles from Queen Creek, AZ)
30+ days ago

Chandler, AZ (20 miles from Queen Creek, AZ)
30+ days ago

We are looking for an Call Center Representative to join our growing team!...

Remote Work

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Demographic Data for Queen Creek, AZ

Moving to Queen Creek, AZ? Find some basic demographic data about Queen Creek, AZ below.

Median Age

Average Household Income

Home Value vs Household Income in Queen Creek, AZ

Local

National

Total Population

7,152,939

Number of Businesses

153,803

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Call Center Training: Duties of the Customer Service Representative

A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Call Center Training: Skills of the Customer Service Representative

In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Salary for Call Center Representative Jobs in Queen Creek, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Queen Creek, AZ offer the following education background

High School or GED

33.1%

Bachelor's Degree

25.0%

Associate's Degree

17.1%

Vocational Degree or Certification

14.8%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Queen Creek, AZ

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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