Customer Service Representative Jobs in Milwaukee, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish) (Shared-Multiple Locations)
- Menomonee Falls, WI (13 miles from Milwaukee, WI)
- 60+ days ago
- Menomonee Falls, WI (13 miles from Milwaukee, WI)
- 60+ days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Store Customer Service Specialist (Shared-Multiple Locations)
- Mequon, WI (12 miles from Milwaukee, WI)
- 6 hours ago
- Mequon, WI (12 miles from Milwaukee, WI)
- 6 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Blood Collections Staff-Customer Service
- Pewaukee, WI (18 miles from Milwaukee, WI)
- 6 hours ago
- Pewaukee, WI (18 miles from Milwaukee, WI)
- 6 hours ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
- Glendale, WI (7 miles from Milwaukee, WI)
- 6 hours ago
- Glendale, WI (7 miles from Milwaukee, WI)
- 6 hours ago
Position Title: Automotive Service Advisor Employment Type: Full-Time Job Summary: We are seeking a customer-focused and organized Automotive Service Advisor to join our team. As the primary point...
Customer Service Representative (Licensed P&C Agent) Bilingual
- Milwaukee, WI
- 14 hours ago
- Milwaukee, WI
- 14 hours ago
What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize...
Position Summary: Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those...
Customer Service Associate - Temporary
- Menomonee Falls, WI (13 miles from Milwaukee, WI)
- 1 day ago
- Menomonee Falls, WI (13 miles from Milwaukee, WI)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Waukesha, WI (15 miles from Milwaukee, WI)
- 1 day ago
- Waukesha, WI (15 miles from Milwaukee, WI)
- 1 day ago
JOB REQUIREMENTS: Waukesha State Bank - The Bank of Friendly Service, islooking for enthusiastic individuals who are passionate about buildingrelationships with customers, but don\'t want the...
JOB REQUIREMENTS: Customer Service Specialists work closely withwholesale and retail customers to determine their needs, answer theirquestions about Sherwin-Williams products, and recommend the...
As a Customer Service Representative III/Lead at Peoples StateBank, you\'ll thrive in this role if you possess a high school diplomaor equivalent along with preferred banking and/or sales experience...
Store Customer Service Specialist
- Mukwonago, WI (24 miles from Milwaukee, WI)
- 1 day ago
- Mukwonago, WI (24 miles from Milwaukee, WI)
- 1 day ago
JOB REQUIREMENTS: This position is essential to the success of ourretail stores. Customer Service Specialists work closely with wholesaleand retail customers to determine their needs, answer their...
Customer Service Representative (Part Time)
- Germantown, WI (17 miles from Milwaukee, WI)
- 1 day ago
- Germantown, WI (17 miles from Milwaukee, WI)
- 1 day ago
Customer Service Representative (Part Time) Job Category: Sales Requisition Number: CUSTO002782 ing Details ed: April 25, 2025 Part-Time On-site Locations Showing 1 location GDI-Germantown Germantown...
$17.00/hourShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...
Customer Service Rep Long Term Care
- New Berlin, WI (7 miles from Milwaukee, WI)
- 2 days ago
- New Berlin, WI (7 miles from Milwaukee, WI)
- 2 days ago
JOB REQUIREMENTS: This remote \[Jacksonville/St Augustine, FL area\]position requires a dedicated area at home that is quiet and free ofdistractions, with strong internet/Wi-Fi connection to...
- Mukwonago, WI (24 miles from Milwaukee, WI)
- 2 days ago
- Mukwonago, WI (24 miles from Milwaukee, WI)
- 2 days ago
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
Demographic Data for Milwaukee, WI
Moving to Milwaukee, WI? Find some basic demographic data about Milwaukee, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Milwaukee, WI
Highest Education Level
Customer Service Representatives in Milwaukee, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Friendliness
- Telephone Skills
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Punctual
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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