Customer Service Representative Jobs in Cheyenne, WY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 20 Jobs

Customer Service Rep

  • Cheyenne, WY
  • 3 days ago
  • Cheyenne, WY
  • 3 days ago

Job ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...

ACSC CS Agent 1 Level 1

  • Cheyenne, WY
  • 3 days ago
  • Cheyenne, WY
  • 3 days ago

**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....

CPC Processor Customer Service

  • Cheyenne, WY
  • 8 days ago
  • Cheyenne, WY
  • 8 days ago

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...

Remote Work

Client Advocate I (Meritain Health)

  • Cheyenne, WY
  • 8 days ago
  • Cheyenne, WY
  • 8 days ago

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...

We are seeking a highly motivated and customer-focused individual to join our team as a Dairy Monitoring Customer Success Specialist. In this role, you will be the first line of contact for our...

Customer Experience Representative

  • Cheyenne, WY
  • 9 days ago
  • Cheyenne, WY
  • 9 days ago

Customer Experience Representative II Platte Valley Bank - Cheyenne Vandehei JOB SUMMARY: Demonstrate genuine interest and helpfulness when processing customer transactions and when identifying...

Customer Service Representative

  • Cheyenne, WY
  • 9 days ago
  • Cheyenne, WY
  • 9 days ago

The ideal Candidate will possess the following: 1+ years of Customer Call Center Experience. Demonstrated ability to work successfully in a metric driven environment....

Remote Work

Customer Account Representative

  • Cheyenne, WY
  • 10 days ago
  • Cheyenne, WY
  • 10 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Registration Agent

  • Cheyenne, WY
  • 15 days ago
  • Cheyenne, WY
  • 15 days ago

As a Customer Service Representative, you will be an essential part of our team, responsible for providing exceptional customer service and administrative support....

Sr Customer Care Specialist

  • Cheyenne, WY
  • 16 days ago
  • Cheyenne, WY
  • 16 days ago

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. Job Posting Title Sr...

Key Account Liaison

  • Cheyenne, WY
  • 21 days ago
  • Cheyenne, WY
  • 21 days ago

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...

Customer Service Rep(06001) - 511 E Pershing

  • Cheyenne, WY
  • 60+ days ago
  • Cheyenne, WY
  • 60+ days ago

Company Description Job Description General Job Duties involve operation of all equipment; stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive...

Retail Customer Service Specialist

  • Cheyenne, WY
  • 30+ days ago
  • Cheyenne, WY
  • 30+ days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Retail Customer Service Associate

  • Cheyenne, WY
  • 30+ days ago
  • Cheyenne, WY
  • 30+ days ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Customer Service Rep(06006) - 901-A S. Greeley Highway, Unit A

  • Cheyenne, WY
  • 30+ days ago
  • Cheyenne, WY
  • 30+ days ago

General Job Duties involve operation of all equipment; stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive and process telephone and internet...

Demographic Data for Cheyenne, WY

Moving to Cheyenne, WY? Find some basic demographic data about Cheyenne, WY below.


Local
National
94,477
3,344
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Cheyenne, WY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Cheyenne, WY offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Cheyenne, WY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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