Customer Service Representative Jobs in Cheyenne, WY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(06006) - 901-A S. Greeley Highway, Unit A
- Cheyenne, WY
- 11 hours ago
- Cheyenne, WY
- 11 hours ago
General Job Duties involve operation of all equipment; stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive and process telephone and internet...
Wilson Language Training Customer Success Specialist in Cheyenne , Wyoming Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are committed...
Overview The Cheyenne Family YMCA is seeking smilers, skilled chatters, and expert joy providers. We are in need of customer service specialists to welcome our members, answer questions, give...
Team Lead, Customer Service (Must Have Prior Pharmacy & Medical Benefits Knowledge)
- Cheyenne, WY
- 3 days ago
- Cheyenne, WY
- 3 days ago
Collaboration Opportunities: Team Leads work directly with our Supervisors and Customer Service Representatives (CSR's) to assist with providing support to health plan members, providers and/or their...
WindStream Communications Analyst II-Customer Service in Cheyenne , Wyoming Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Cafe Sales Associate Location: Cheyenne, WY, United States Date Posted: Mar 4, 2025 Brand: On the Run Salary: $14.50 Hiring Brand Description On the Run is owned and operated by Parkland...
Customer Service Representative-Range Safety Officer
- Cheyenne, WY
- 6 days ago
- Cheyenne, WY
- 6 days ago
Summary Under direct supervision, provides customer support for the Shooting Sports Complex while supervising safe shooting activities and range operations. Essential Job Functions (Essential...
Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)
- Cheyenne, WY
- 9 days ago
- Cheyenne, WY
- 9 days ago
Then a remote Customer Service Representative position at Concentrix is just the right place for you!...
Remote WorkWilson Language Training Customer Support Specialist in Cheyenne , Wyoming Customer Support Specialist Department: Customer Support Location: Here at Wilson Language Training, we are committed to...
Company : United Concordia Dental Job Description : JOB SUMMARY This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and...
Technical Support / Customer Service Representative (Remote)
- Cheyenne, WY
- 23 days ago
- Cheyenne, WY
- 23 days ago
Job Title: Technical Support / Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Technical Support / Customer Service Representative (Remote) works from home and interfaces...
Remote WorkReq ID: 453043 Address: 3305 W. College Dr. Cheyenne, WY, 82007 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available....
Customer Service Technical Specialist (Functional Application Support) - Hybrid R0046673
- Cheyenne, WY
- 25 days ago
- Cheyenne, WY
- 25 days ago
Wolters Kluwer Customer Service Technical Specialist (Functional Application Support) - Hybrid R0046673 in Cheyenne , Wyoming Customer Service Technical Specialist (Functional Application Support)...
Demographic Data for Cheyenne, WY
Moving to Cheyenne, WY? Find some basic demographic data about Cheyenne, WY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Cheyenne, WY
Highest Education Level
Customer Service Representatives in Cheyenne, WY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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