Customer Service Representative Jobs in Casper, WY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Position Summary: Customer Service Representatives are responsible for receiving requests for quotations, orders, and lead-times from customers....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Assigned to: Solid Waste Facility Part-Time - Saturday Schedule Incumbents are responsible for providing routine clerical and administrative support as a function of the Solid Waste facility....
Customer Service Representative Casper, WY Location: Casper, WY Pay Range: $17.00 per hour Schedule: Monday Friday, 7:30 AM 4:00 PM Our client in Casper, WY, is seeking a Customer Service Representative...
Company Description Job Description The CSR's duties include but are not limited to: Greeting the customer on the phone and at the counter Order entry using a company specific Point of Sale system...
Hub International Insurance Solutions Group Customer Service Liaison in Casper , Wyoming The ISG Customer Service Liaison is responsible for connecting, forwarding requests, and assisting clients...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
The CSR's duties include but are notlimited to:-Greeting the customer on the phone andat the counter-Order entry using a company specificPoint of Sale system-Accurately labeling boxes-Maintaining...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Responsive recruiter Benefits: Employee discounts Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment...
Demographic Data for Casper, WY
Moving to Casper, WY? Find some basic demographic data about Casper, WY below.
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Salary for Customer Service Representative Jobs in Casper, WY
Highest Education Level
Customer Service Representatives in Casper, WY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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