Customer Service Representative Jobs in Wheeling, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Summer Customer Service Representative - Float - Highlands
- Triadelphia, WV (3 miles from Wheeling, WV)
- 3 days ago
- Triadelphia, WV (3 miles from Wheeling, WV)
- 3 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Summer Customer Service Representative - Float - Flushing
- Flushing, OH (23 miles from Wheeling, WV)
- 3 days ago
- Flushing, OH (23 miles from Wheeling, WV)
- 3 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Summer Customer Service Representative - Float - Penco Road
- Weirton, WV (24 miles from Wheeling, WV)
- 3 days ago
- Weirton, WV (24 miles from Wheeling, WV)
- 3 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
The Customer Service Representative is responsible for answering phone calls in a prompt and courteous manner to achieve contractual obligations....
Customer Service Advisor - Moundsville
- Moundsville, WV (13 miles from Wheeling, WV)
- 9 days ago
- Moundsville, WV (13 miles from Wheeling, WV)
- 9 days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Desired: Previous call center experience. Medical Terminology. CPT and ICD-9/ICD-10 Coding. Familiar with medical and hospital claims. Familiar with Prescription Coding (NDC)....
This is a full-time position at the Wheeling Cabela's retail location. POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting...
Customer Service Representative - Part Time - Weirton Penco
- Weirton, WV (24 miles from Wheeling, WV)
- 15 days ago
- Weirton, WV (24 miles from Wheeling, WV)
- 15 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Customer Service Rep(09124) - 328 E Maiden St
- Washington, PA (21 miles from Wheeling, WV)
- 16 days ago
- Washington, PA (21 miles from Wheeling, WV)
- 16 days ago
Looking for customer service representatives who are driven and have a positive attitude....
- Washington, PA (21 miles from Wheeling, WV)
- 17 days ago
- Washington, PA (21 miles from Wheeling, WV)
- 17 days ago
Customer Service Person WASHINGTON, PA 4 DAYS AGO 21254168 Summary WASHINGTON, PA $15.00 - $15.00 per Hour 1 Years Experience High school graduate or equivalency certificate (GED) No Commisssion...
Customer Service Team Member - Washington 1 Washington Rd, PA (PA0508)
- Washington, PA (21 miles from Wheeling, WV)
- 17 days ago
- Washington, PA (21 miles from Wheeling, WV)
- 17 days ago
Job Details Job Location : Washington, PA Position Type : Full-Time/Part-Time Salary Range : $15.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Retail Sales Associate - Full Time
- Steubenville, OH (22 miles from Wheeling, WV)
- 18 days ago
- Steubenville, OH (22 miles from Wheeling, WV)
- 18 days ago
COMPANY OVERVIEW Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands...
Charged with ensuring excellent customer service and operational expectations are met regarding all Customer Service Representative (CSR) related matters....
Summer Customer Service Representative - Float - Moundsville
- Moundsville, WV (13 miles from Wheeling, WV)
- 21 days ago
- Moundsville, WV (13 miles from Wheeling, WV)
- 21 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Demographic Data for Wheeling, WV
Moving to Wheeling, WV? Find some basic demographic data about Wheeling, WV below.
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Salary for Customer Service Representative Jobs in Wheeling, WV
Highest Education Level
Customer Service Representatives in Wheeling, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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