Customer Service Representative Jobs in Wheeling, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Washington, PA (21 miles from Wheeling, WV)
- 12 days ago
- Washington, PA (21 miles from Wheeling, WV)
- 12 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Seasonal Retail Sales Associate
- Steubenville, OH (22 miles from Wheeling, WV)
- 1 day ago
- Steubenville, OH (22 miles from Wheeling, WV)
- 1 day ago
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Customer Service - Self Storage Manager
- Colerain, OH (9 miles from Wheeling, WV)
- 3 days ago
- Colerain, OH (9 miles from Wheeling, WV)
- 3 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
- Washington, PA (21 miles from Wheeling, WV)
- 5 days ago
- Washington, PA (21 miles from Wheeling, WV)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Team Member - Washington 2 Murtland Ave, PA (PA0521)
- Washington, PA (21 miles from Wheeling, WV)
- 6 days ago
- Washington, PA (21 miles from Wheeling, WV)
- 6 days ago
Job Details Job Location : Washington, PA Position Type : Full-Time/Part-Time Salary Range : $15.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
- Washington, PA (21 miles from Wheeling, WV)
- 6 days ago
- Washington, PA (21 miles from Wheeling, WV)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Part-Time Retail Sales Associate
- Washington, PA (21 miles from Wheeling, WV)
- 8 days ago
- Washington, PA (21 miles from Wheeling, WV)
- 8 days ago
About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You...
Customer Service Rep(09124) - 250 Oak Spring Road
- Washington, PA (21 miles from Wheeling, WV)
- 11 days ago
- Washington, PA (21 miles from Wheeling, WV)
- 11 days ago
Looking for customer service representatives who are driven and have a positive attitude....
- Weirton, WV (24 miles from Wheeling, WV)
- 12 days ago
- Weirton, WV (24 miles from Wheeling, WV)
- 12 days ago
The Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why...
Crew Member: Customer Service / Cashier
- Washington, PA (21 miles from Wheeling, WV)
- 12 days ago
- Washington, PA (21 miles from Wheeling, WV)
- 12 days ago
The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
- Steubenville, OH (22 miles from Wheeling, WV)
- 12 days ago
- Steubenville, OH (22 miles from Wheeling, WV)
- 12 days ago
Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...
Store Customer Service Specialist
- Washington, PA (21 miles from Wheeling, WV)
- 13 days ago
- Washington, PA (21 miles from Wheeling, WV)
- 13 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative (Loan Consultant II)
- Saint Clairsville, OH (15 miles from Wheeling, WV)
- 13 days ago
- Saint Clairsville, OH (15 miles from Wheeling, WV)
- 13 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Representative
- Washington, PA (21 miles from Wheeling, WV)
- 14 days ago
- Washington, PA (21 miles from Wheeling, WV)
- 14 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Cashier
- Saint Clairsville, OH (15 miles from Wheeling, WV)
- 16 days ago
- Saint Clairsville, OH (15 miles from Wheeling, WV)
- 16 days ago
Req ID: 451919 Address: 66320 Belmont-Morristown Rd St. Clairsville, OH, 43718 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...
Demographic Data for Wheeling, WV
Moving to Wheeling, WV? Find some basic demographic data about Wheeling, WV below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Wheeling, WV
Highest Education Level
Customer Service Representatives in Wheeling, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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