Customer Service Representative Jobs in Weirton, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Bank Plaza
- Wheeling, WV (24 miles from Weirton, WV)
- 1 day ago
- Wheeling, WV (24 miles from Weirton, WV)
- 1 day ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Customer Service Associate - Temporary
- Moon Township, PA (20 miles from Weirton, WV)
- 1 day ago
- Moon Township, PA (20 miles from Weirton, WV)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Nights & Closers: Customer Service / Cashier - Must be 18+
- Bridgeville, PA (24 miles from Weirton, WV)
- 2 days ago
- Bridgeville, PA (24 miles from Weirton, WV)
- 2 days ago
Looking for adults, 18 years and older, who can work after dinner and late nights. Times vary by restaurant. Schedules can start as early as 4:00pm or later. This shift has a wide variety of shift...
Summer Customer Service Representative - Float - Highlands
- Triadelphia, WV (24 miles from Weirton, WV)
- 3 days ago
- Triadelphia, WV (24 miles from Weirton, WV)
- 3 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Summer Customer Service Representative - Float - Penco Road
- Weirton, WV
- 3 days ago
- Weirton, WV
- 3 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
- Canonsburg, PA (23 miles from Weirton, WV)
- 4 days ago
- Canonsburg, PA (23 miles from Weirton, WV)
- 4 days ago
LANDOWNER AFFAIRS TEAM MEMBER Seeking Associate experienced in providing customer service to ensure landowner inquiries and concerns are resolved in the telecom industry. Professionally and...
Customer Service Representative
- Wheeling, WV (24 miles from Weirton, WV)
- 8 days ago
- Wheeling, WV (24 miles from Weirton, WV)
- 8 days ago
The Customer Service Representative is responsible for answering phone calls in a prompt and courteous manner to achieve contractual obligations....
Customer Service Representative
- Crafton, PA (24 miles from Weirton, WV)
- 8 days ago
- Crafton, PA (24 miles from Weirton, WV)
- 8 days ago
Job Summary A reputable manufacturing company is seeking a Customer Service Representative to join their team....
Customer Service Representative - Medicare
- Wheeling, WV (24 miles from Weirton, WV)
- 9 days ago
- Wheeling, WV (24 miles from Weirton, WV)
- 9 days ago
Desired: Previous call center experience. Medical Terminology. CPT and ICD-9/ICD-10 Coding. Familiar with medical and hospital claims. Familiar with Prescription Coding (NDC)....
- Canonsburg, PA (23 miles from Weirton, WV)
- 9 days ago
- Canonsburg, PA (23 miles from Weirton, WV)
- 9 days ago
Owners Relations Specialist- (Customer Service / Data Entry) Job Description We are looking for someone to help assist landowners across various areas of the business, working with different...
CLUB Customer Service Outfitter
- Wheeling, WV (24 miles from Weirton, WV)
- 9 days ago
- Wheeling, WV (24 miles from Weirton, WV)
- 9 days ago
This is a full-time position at the Wheeling Cabela's retail location. POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting...
Customer Advocate, Specialist Team Lead
- Coraopolis, PA (20 miles from Weirton, WV)
- 10 days ago
- Coraopolis, PA (20 miles from Weirton, WV)
- 10 days ago
The Customer Advocate Team Lead Specialist will be responsible for providing general office administrative and support tasks to the legal department to ensure proper tracking and organization of...
Store Customer Service Specialist
- Coraopolis, PA (20 miles from Weirton, WV)
- 12 days ago
- Coraopolis, PA (20 miles from Weirton, WV)
- 12 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Canonsburg, PA (23 miles from Weirton, WV)
- 13 days ago
- Canonsburg, PA (23 miles from Weirton, WV)
- 13 days ago
Overview Healthcare Customer Service Representative (Onsite) Are you passionate about delivering exceptional customer service and helping patients navigate their healthcare needs?...
Customer Service Representative
- Industry, PA (19 miles from Weirton, WV)
- 14 days ago
- Industry, PA (19 miles from Weirton, WV)
- 14 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Demographic Data for Weirton, WV
Moving to Weirton, WV? Find some basic demographic data about Weirton, WV below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Weirton, WV
Highest Education Level
Customer Service Representatives in Weirton, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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