Customer Service Representative Jobs in Saint Albans, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Charleston, WV (11 miles from Saint Albans, WV)
- 14 hours ago
- Charleston, WV (11 miles from Saint Albans, WV)
- 14 hours ago
Job Description The primary function is to support the designated Relationship Managers/Advisors in day-to-day client contact, relationship management, trust and investment account administration,...
Medical Equipment Customer Service Representative
- Charleston, WV (11 miles from Saint Albans, WV)
- 1 day ago
- Charleston, WV (11 miles from Saint Albans, WV)
- 1 day ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
- Big Chimney, WV (13 miles from Saint Albans, WV)
- 1 day ago
- Big Chimney, WV (13 miles from Saint Albans, WV)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Charleston, WV (11 miles from Saint Albans, WV)
- 1 day ago
- Charleston, WV (11 miles from Saint Albans, WV)
- 1 day ago
Wilson Language Training Customer Success Specialist in Charleston , West Virginia Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are...
- Charleston, WV (11 miles from Saint Albans, WV)
- 3 days ago
- Charleston, WV (11 miles from Saint Albans, WV)
- 3 days ago
WindStream Communications Analyst II-Customer Service in Charleston , West Virginia Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to...
Team Lead, Customer Service (Must Have Prior Pharmacy & Medical Benefits Knowledge)
- Charleston, WV (11 miles from Saint Albans, WV)
- 3 days ago
- Charleston, WV (11 miles from Saint Albans, WV)
- 3 days ago
Collaboration Opportunities: Team Leads work directly with our Supervisors and Customer Service Representatives (CSR's) to assist with providing support to health plan members, providers and/or their...
Retail Sales Associate (In-Store Sales & Customer Service)
- South Charleston, WV (8 miles from Saint Albans, WV)
- 4 days ago
- South Charleston, WV (8 miles from Saint Albans, WV)
- 4 days ago
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail...
Remote WorkCustomer Service Representative
- Charleston, WV (11 miles from Saint Albans, WV)
- 5 days ago
- Charleston, WV (11 miles from Saint Albans, WV)
- 5 days ago
Customer Service Representative Locations: Charleston, WV Skill Set: TROUBLESHOOT DESKTOP / LAPTOP HARDWARE Experience: 0.0 to 2.0 Years Job Description: Promoting and/saving products and services Providing...
Customer Service Representative (FT) - St. Albans
- Saint Albans, WV
- 6 days ago
- Saint Albans, WV
- 6 days ago
EQUAL OPPORTUNITY EMPLOYER - Serves as a primary transactional contact with customers. Provides excellent customer service while performing efficient and accurate banking transactions in...
Retail Sales Associate (In-Store Sales & Customer Service)
- Charleston, WV (11 miles from Saint Albans, WV)
- 6 days ago
- Charleston, WV (11 miles from Saint Albans, WV)
- 6 days ago
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail...
- Barboursville, WV (23 miles from Saint Albans, WV)
- 6 days ago
- Barboursville, WV (23 miles from Saint Albans, WV)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
City National Bank is seeking passionate individuals like you to join our ranks as Customer Service Representatives....
Customer Service Representative
- Charleston, WV (11 miles from Saint Albans, WV)
- 6 days ago
- Charleston, WV (11 miles from Saint Albans, WV)
- 6 days ago
Job Summary and Responsibilities Acentra Health is looking for a Customer Service Representative to join our growing team....
Customer Service Representative
- Charleston, WV (11 miles from Saint Albans, WV)
- 7 days ago
- Charleston, WV (11 miles from Saint Albans, WV)
- 7 days ago
A Charleston area company is in need of a customer service representative....
Retail customer service team member
- Barboursville, WV (23 miles from Saint Albans, WV)
- 8 days ago
- Barboursville, WV (23 miles from Saint Albans, WV)
- 8 days ago
Store - HUNTINGTON, WV Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Demographic Data for Saint Albans, WV
Moving to Saint Albans, WV? Find some basic demographic data about Saint Albans, WV below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Saint Albans, WV
Highest Education Level
Customer Service Representatives in Saint Albans, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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