Customer Service Representative Jobs in Princeton, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Northfork, WV (20 miles from Princeton, WV)
- 11 hours ago
- Northfork, WV (20 miles from Princeton, WV)
- 11 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Wireless Customer Service Representative - Paid Training Provided
- Bluefield, WV (11 miles from Princeton, WV)
- 12 hours ago
- Bluefield, WV (11 miles from Princeton, WV)
- 12 hours ago
Job Duties and Responsibilities Customer Service Representative: $17.50/hr starting pay with opportunity to increase pay to $19.25/hr within 60 - 90 days. No experience required....
On-Site Customer Service Agent
- Bluefield, WV (11 miles from Princeton, WV)
- 4 days ago
- Bluefield, WV (11 miles from Princeton, WV)
- 4 days ago
Position: Customer Service Representative Location: 500 Federal Street Terms: Full-time Pay: $17/hr Join Team Alorica At Alorica, were redefining what it means to be a global leader in customer service...
- Mullens, WV (24 miles from Princeton, WV)
- 7 days ago
- Mullens, WV (24 miles from Princeton, WV)
- 7 days ago
Customer Service Teller DATE August 7, 2024 CLASSIFICATION Non-exempt REPORTS TO Community Bank Manager JOB DESCRIPTION Summary/Objective Under the direction of the Branch Management, performs a...
Shentel is hiring a Customer Service Representative (CSR) to join our call center team....
Customer Service Rep(04279) - 165 Kinter Way
- Pearisburg, VA (17 miles from Princeton, WV)
- 11 days ago
- Pearisburg, VA (17 miles from Princeton, WV)
- 11 days ago
Company Description Job Description About the Job Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in...
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
The Crew Member Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why...
Customer Service Teller CLASSIFICATION Non-exempt REPORTS TO Community Bank Manager JOB DESCRIPTION Summary/Objective Under the direction of the Branch Management, performs a variety of duties...
Retail Customer Service Cashier
- Bastian, VA (19 miles from Princeton, WV)
- 45+ days ago
- Bastian, VA (19 miles from Princeton, WV)
- 45+ days ago
Req ID: 452814 Address: 6168 N Scenic HWY Bastian, VA, 24314 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Customer Service Representative - Bluefield, VA
- Bluefield, VA (20 miles from Princeton, WV)
- 60+ days ago
- Bluefield, VA (20 miles from Princeton, WV)
- 60+ days ago
Req ID: 505239 Appalachian Aggregates, LLC, a CRH Company, is located in southern West Virginia employing more than 100 employees during the construction months. As a stone producer with multiple...
Medical Equipment Driver & Customer Service
- Pearisburg, VA (17 miles from Princeton, WV)
- 60+ days ago
- Pearisburg, VA (17 miles from Princeton, WV)
- 60+ days ago
About Rotech Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help...
Customer Service Rep(01336) - 700 Stafford Drive
- Princeton, WV
- 90+ days ago
- Princeton, WV
- 90+ days ago
Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world! You will be responsible for taking...
Demographic Data for Princeton, WV
Moving to Princeton, WV? Find some basic demographic data about Princeton, WV below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Princeton, WV
Highest Education Level
Customer Service Representatives in Princeton, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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