Customer Service Representative Jobs in Princeton, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Driver (Spanish)
- Bluefield, WV (11 miles from Princeton, WV)
- 1 day ago
- Bluefield, WV (11 miles from Princeton, WV)
- 1 day ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Bilingual Customer Service Driver (Spanish)
- Bluefield, WV (11 miles from Princeton, WV)
- 2 days ago
- Bluefield, WV (11 miles from Princeton, WV)
- 2 days ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Pharmacy Customer Service Associate
- Pearisburg, VA (17 miles from Princeton, WV)
- 3 days ago
- Pearisburg, VA (17 miles from Princeton, WV)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Teller (Part-Time)
- Hinton, WV (17 miles from Princeton, WV)
- 5 days ago
- Hinton, WV (17 miles from Princeton, WV)
- 5 days ago
JOB DESCRIPTION Summary/Objective Under the direction of the Branch Management, performs a variety of duties related to all phases of teller work, including proper receiving and handling of...
Customer Service Representative
- Bland, VA (16 miles from Princeton, WV)
- 7 days ago
- Bland, VA (16 miles from Princeton, WV)
- 7 days ago
Store 2723712: 8006 S Scenic Hwy, Bland, Virginia 24315 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Pearisburg, VA (17 miles from Princeton, WV)
- 9 days ago
- Pearisburg, VA (17 miles from Princeton, WV)
- 9 days ago
FT Customer Service Leader Posting Date: 09/06/2024 Location: Pearisburg, VA Category/Area of Expertise: Retail Operations Job Requisition: 394405 Address: USA-VA-Pearisburg-302 S. Main St Store...
Ready to do your best work? Interested in a minimum starting hourly rate of $12.28 per hour - $14.45 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Wireless Customer Service Representative - Paid Training Provided
- Bluefield, WV (11 miles from Princeton, WV)
- 14 days ago
- Bluefield, WV (11 miles from Princeton, WV)
- 14 days ago
Job Duties and Responsibilities Customer Service Representative: $17.50/hr starting pay with opportunity to increase pay to $19.25/hr within 60 days. No experience required....
- Mullens, WV (24 miles from Princeton, WV)
- 45+ days ago
- Mullens, WV (24 miles from Princeton, WV)
- 45+ days ago
Customer Service Teller CLASSIFICATION Non-exempt REPORTS TO Community Bank Manager JOB DESCRIPTION Summary/Objective Under the direction of the Branch Management, performs a variety of duties...
Customer Service Rep(04279) - 165 Kinter Way
- Pearisburg, VA (17 miles from Princeton, WV)
- 45+ days ago
- Pearisburg, VA (17 miles from Princeton, WV)
- 45+ days ago
Company Description Job Description About the Job Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in...
Customer Service Rep(01335) - 2113 College Ave
- Bluefield, VA (20 miles from Princeton, WV)
- 27 days ago
- Bluefield, VA (20 miles from Princeton, WV)
- 27 days ago
Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world! You will be responsible for taking...
Retail Customer Service Associate
- Bluefield, VA (20 miles from Princeton, WV)
- 30+ days ago
- Bluefield, VA (20 miles from Princeton, WV)
- 30+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
On-Site Customer Service Agent
- Bluefield, WV (11 miles from Princeton, WV)
- 30+ days ago
- Bluefield, WV (11 miles from Princeton, WV)
- 30+ days ago
Position: Customer Service Representative Location: 500 Federal Street Terms: Full-time Pay: $17/hr Join Team Alorica At Alorica, were redefining what it means to be a global leader in customer service...
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
The Crew Member Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why...
Demographic Data for Princeton, WV
Moving to Princeton, WV? Find some basic demographic data about Princeton, WV below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Princeton, WV
Highest Education Level
Customer Service Representatives in Princeton, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »