Customer Service Representative Jobs in Parkersburg, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Medical Screener - Reception Technician (Customer Service)
- Parkersburg, WV
- 2 days ago
- Parkersburg, WV
- 2 days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Entry-Level Customer Service Job No Experience Needed
- Parkersburg, WV
- 3 days ago
- Parkersburg, WV
- 3 days ago
ENTRY-LEVEL CUSTOMER SERVICE JOB NO EXPERIENCE NEEDED ** Parkersburg, WV (26101) | Full-Time | Must Be Willing to Travel & Relocate Looking for a career that gets you out of the same routine? Were...
Customer Service Advisor - Ravenswood
- Ravenswood, WV (19 miles from Parkersburg, WV)
- 9 days ago
- Ravenswood, WV (19 miles from Parkersburg, WV)
- 9 days ago
Summary: Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Universal Bankers are charged with...
Company Description Job Description Customer Service Representative Are you ready to be part of the action?...
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Job Description Our Customer Care Specialists are a key representative of United Bank. This role is responsible for providing exceptional service to our internal and external Customers via the...
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Customer Service Advisor - Mineral Wells
- Mineral Wells, WV (4 miles from Parkersburg, WV)
- 24 days ago
- Mineral Wells, WV (4 miles from Parkersburg, WV)
- 24 days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Retail Customer Service Associate
- Vienna, WV (6 miles from Parkersburg, WV)
- 30+ days ago
- Vienna, WV (6 miles from Parkersburg, WV)
- 30+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Summer Customer Service Representative - Float - NCWVP Administration
- Parkersburg, WV
- 60+ days ago
- Parkersburg, WV
- 60+ days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
- Marietta, OH (15 miles from Parkersburg, WV)
- 60+ days ago
- Marietta, OH (15 miles from Parkersburg, WV)
- 60+ days ago
Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...
Seasonal Retail Sales Associate
- Vienna, WV (6 miles from Parkersburg, WV)
- 60+ days ago
- Vienna, WV (6 miles from Parkersburg, WV)
- 60+ days ago
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Job Description parkersburgveterinaryhospital.net Veterinary Receptionist needed in fast paced, 6 doctor veterinary hosptial. Previous experience preferred but not required. Good client service...
Demographic Data for Parkersburg, WV
Moving to Parkersburg, WV? Find some basic demographic data about Parkersburg, WV below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Parkersburg, WV
Highest Education Level
Customer Service Representatives in Parkersburg, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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