Customer Service Representative Jobs in Parkersburg, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Ready Mix Customer Service Representative/Dispatcher - Marietta
- Marietta, OH (15 miles from Parkersburg, WV)
- 8 days ago
- Marietta, OH (15 miles from Parkersburg, WV)
- 8 days ago
Customer Service Representative (CSR) must have extensive knowledge of the service area, preferably in the Transportation and Construction Industry....
What You Will Do All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Ready Mix Customer Service Representative/Dispatcher
- Marietta, OH (15 miles from Parkersburg, WV)
- 13 days ago
- Marietta, OH (15 miles from Parkersburg, WV)
- 13 days ago
Customer Service Representative (CSR) must have extensive knowledge of the service area, preferably in the Transportation and Construction Industry....
Customer Service Rep(02255) - 415 2nd St
- Marietta, OH (15 miles from Parkersburg, WV)
- 16 days ago
- Marietta, OH (15 miles from Parkersburg, WV)
- 16 days ago
Company Description Job Description Customer Service Representative Are you ready to be part of the action?...
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
- Marietta, OH (15 miles from Parkersburg, WV)
- 19 days ago
- Marietta, OH (15 miles from Parkersburg, WV)
- 19 days ago
REQUIREMENTS: Six months or more sales experience, excellent customer service skills, and computer skills. Pass drug test and background check upon offer of employment. JOB DESCRIPTION: The...
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Customer Service Advisor - Barlow
- Belpre, OH (6 miles from Parkersburg, WV)
- 24 days ago
- Belpre, OH (6 miles from Parkersburg, WV)
- 24 days ago
Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Universal Bankers are charged with providing...
Summer Customer Service Representative - Float - NCWVP Administration
- Marietta, OH (15 miles from Parkersburg, WV)
- 25 days ago
- Marietta, OH (15 miles from Parkersburg, WV)
- 25 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Summer Customer Service Representative - Float - NCWVP Administration
- Parkersburg, WV
- 29 days ago
- Parkersburg, WV
- 29 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Customer Service Advisor - Barlow
- Barlow, OH (11 miles from Parkersburg, WV)
- 29 days ago
- Barlow, OH (11 miles from Parkersburg, WV)
- 29 days ago
Summary: Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Universal Bankers are charged with...
- Marietta, OH (15 miles from Parkersburg, WV)
- 30+ days ago
- Marietta, OH (15 miles from Parkersburg, WV)
- 30+ days ago
Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...
Seasonal Retail Sales Associate
- Vienna, WV (6 miles from Parkersburg, WV)
- 45+ days ago
- Vienna, WV (6 miles from Parkersburg, WV)
- 45+ days ago
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Demographic Data for Parkersburg, WV
Moving to Parkersburg, WV? Find some basic demographic data about Parkersburg, WV below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Parkersburg, WV
Highest Education Level
Customer Service Representatives in Parkersburg, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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