Customer Service Representative Jobs in Moundsville, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Bank Plaza
- Wheeling, WV (13 miles from Moundsville, WV)
- 22 hours ago
- Wheeling, WV (13 miles from Moundsville, WV)
- 22 hours ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Summer Customer Service Representative - Float - Highlands
- Triadelphia, WV (14 miles from Moundsville, WV)
- 3 days ago
- Triadelphia, WV (14 miles from Moundsville, WV)
- 3 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Customer Service Representative
- Wheeling, WV (13 miles from Moundsville, WV)
- 7 days ago
- Wheeling, WV (13 miles from Moundsville, WV)
- 7 days ago
The Customer Service Representative is responsible for answering phone calls in a prompt and courteous manner to achieve contractual obligations....
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Customer Service Representative - Medicare
- Wheeling, WV (13 miles from Moundsville, WV)
- 9 days ago
- Wheeling, WV (13 miles from Moundsville, WV)
- 9 days ago
Desired: Previous call center experience. Medical Terminology. CPT and ICD-9/ICD-10 Coding. Familiar with medical and hospital claims. Familiar with Prescription Coding (NDC)....
CLUB Customer Service Outfitter
- Wheeling, WV (13 miles from Moundsville, WV)
- 9 days ago
- Wheeling, WV (13 miles from Moundsville, WV)
- 9 days ago
This is a full-time position at the Wheeling Cabela's retail location. POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting...
Customer Service Representative Lead - Bank Plaza
- Wheeling, WV (13 miles from Moundsville, WV)
- 18 days ago
- Wheeling, WV (13 miles from Moundsville, WV)
- 18 days ago
Charged with ensuring excellent customer service and operational expectations are met regarding all Customer Service Representative (CSR) related matters....
Summer Customer Service Representative - Float - Moundsville
- Moundsville, WV
- 21 days ago
- Moundsville, WV
- 21 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Summer Customer Service Representative - Float - Ohio Valley Plaza
- Saint Clairsville, OH (18 miles from Moundsville, WV)
- 21 days ago
- Saint Clairsville, OH (18 miles from Moundsville, WV)
- 21 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Summer Customer Service Representative - Float - Bank Plaza
- Wheeling, WV (13 miles from Moundsville, WV)
- 21 days ago
- Wheeling, WV (13 miles from Moundsville, WV)
- 21 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Customer Service - Self Storage Manager
- Colerain, OH (17 miles from Moundsville, WV)
- 22 days ago
- Colerain, OH (17 miles from Moundsville, WV)
- 22 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Advisor - Float
- Wheeling, WV (13 miles from Moundsville, WV)
- 23 days ago
- Wheeling, WV (13 miles from Moundsville, WV)
- 23 days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative Lead - Woodsdale
- Wheeling, WV (13 miles from Moundsville, WV)
- 24 days ago
- Wheeling, WV (13 miles from Moundsville, WV)
- 24 days ago
Charged with ensuring excellent customer service and operational expectations are met regarding all Customer Service Representative (CSR) related matters....
Retail Customer Service Associate
- Saint Clairsville, OH (18 miles from Moundsville, WV)
- 30+ days ago
- Saint Clairsville, OH (18 miles from Moundsville, WV)
- 30+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Demographic Data for Moundsville, WV
Moving to Moundsville, WV? Find some basic demographic data about Moundsville, WV below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Moundsville, WV
Highest Education Level
Customer Service Representatives in Moundsville, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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