Customer Service Representative Jobs in Morgantown, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...
Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in...
Customer Account Representative
- Uniontown, PA (24 miles from Morgantown, WV)
- 5 days ago
- Uniontown, PA (24 miles from Morgantown, WV)
- 5 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Uniontown, PA (24 miles from Morgantown, WV)
- 6 days ago
- Uniontown, PA (24 miles from Morgantown, WV)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Full-Time Customer Experience Coordinator
- Uniontown, PA (24 miles from Morgantown, WV)
- 7 days ago
- Uniontown, PA (24 miles from Morgantown, WV)
- 7 days ago
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...
- Carolina, WV (15 miles from Morgantown, WV)
- 10 days ago
- Carolina, WV (15 miles from Morgantown, WV)
- 10 days ago
Customer Service Advisor Call CenterRemote, United States Alabama Georgia Tennessee Texas Arkansas Indiana Kentucky Louisiana Mississippi North Carolina Ohio West Virginia Pennsylvania Oklahoma...
Remote WorkCustomer Service Representative
- Waynesburg, PA (18 miles from Morgantown, WV)
- 10 days ago
- Waynesburg, PA (18 miles from Morgantown, WV)
- 10 days ago
We are seeking a full-time Customer Service Representative for our Waynesburg Office....
Customer Service Representative
- Fairmont, WV (10 miles from Morgantown, WV)
- 10 days ago
- Fairmont, WV (10 miles from Morgantown, WV)
- 10 days ago
Shentel is hiring a Customer Service Representative (CSR) to join our call center team....
Crew Member: Customer Service / Cashier
- Waynesburg, PA (18 miles from Morgantown, WV)
- 12 days ago
- Waynesburg, PA (18 miles from Morgantown, WV)
- 12 days ago
The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
Customer Service Rep(01311) - 1159 Van Voorhis Road, Suite A
- Morgantown, WV
- 16 days ago
- Morgantown, WV
- 16 days ago
Company Description Job Description Customer Service Representative Are you ready to be part of the action?...
Customer Care Agent 2 - HSC Shared Services 26149 Description The department of Shared Services at West Virginia University is currently accepting applications for a Customer Care Agent 2. About...
Summer Customer Service Representative - Float - NCWVP Administration
- Fairmont, WV (10 miles from Morgantown, WV)
- 28 days ago
- Fairmont, WV (10 miles from Morgantown, WV)
- 28 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
- Mannington, WV (18 miles from Morgantown, WV)
- 30+ days ago
- Mannington, WV (18 miles from Morgantown, WV)
- 30+ days ago
SHIFTS - Full-time or part-time, Weekends, Days, Nights BASIC QUALIFICATIONS - Must be fluent in reading, writing, and speaking English. Requires willingness to work flexible schedule, including...
Demographic Data for Morgantown, WV
Moving to Morgantown, WV? Find some basic demographic data about Morgantown, WV below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Morgantown, WV
Highest Education Level
Customer Service Representatives in Morgantown, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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