Customer Service Representative Jobs in Kingwood, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Terra Alta, WV (7 miles from Kingwood, WV)
- 12 hours ago
- Terra Alta, WV (7 miles from Kingwood, WV)
- 12 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Morgantown, WV (20 miles from Kingwood, WV)
- 1 day ago
- Morgantown, WV (20 miles from Kingwood, WV)
- 1 day ago
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...
Customer Service Representative PFS
- Morgantown, WV (20 miles from Kingwood, WV)
- 4 days ago
- Morgantown, WV (20 miles from Kingwood, WV)
- 4 days ago
Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in...
Full-Time Customer Experience Coordinator
- Morgantown, WV (20 miles from Kingwood, WV)
- 9 days ago
- Morgantown, WV (20 miles from Kingwood, WV)
- 9 days ago
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...
Customer Service Representative
- Fairmont, WV (20 miles from Kingwood, WV)
- 10 days ago
- Fairmont, WV (20 miles from Kingwood, WV)
- 10 days ago
Shentel is hiring a Customer Service Representative (CSR) to join our call center team....
Customer Service Rep(01311) - 1159 Van Voorhis Road, Suite A
- Morgantown, WV (20 miles from Kingwood, WV)
- 16 days ago
- Morgantown, WV (20 miles from Kingwood, WV)
- 16 days ago
Company Description Job Description Customer Service Representative Are you ready to be part of the action?...
Customer Care Agent 2 - HSC Shared Services
- Morgantown, WV (20 miles from Kingwood, WV)
- 17 days ago
- Morgantown, WV (20 miles from Kingwood, WV)
- 17 days ago
Customer Care Agent 2 - HSC Shared Services 26149 Description The department of Shared Services at West Virginia University is currently accepting applications for a Customer Care Agent 2. About...
102 - Lake - Customer Service Representative
- Mc Henry, MD (18 miles from Kingwood, WV)
- 22 days ago
- Mc Henry, MD (18 miles from Kingwood, WV)
- 22 days ago
102 - Lake - Customer Service Representative First United Bank, 38 Vacation Way, McHenry, Maryland, United States of America Req #832 Tuesday, February 18, 2025 For more than a century, First United...
Summer Customer Service Representative - Float - NCWVP Administration
- Fairmont, WV (20 miles from Kingwood, WV)
- 28 days ago
- Fairmont, WV (20 miles from Kingwood, WV)
- 28 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Blood Collection Staff - Customer Service
- Morgantown, WV (20 miles from Kingwood, WV)
- 30+ days ago
- Morgantown, WV (20 miles from Kingwood, WV)
- 30+ days ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Upcoming 2025 Remote Customer Service Representative Opportunities - OH and PA areas
- Smithfield, PA (19 miles from Kingwood, WV)
- 30+ days ago
- Smithfield, PA (19 miles from Kingwood, WV)
- 30+ days ago
** Job Description *Remote Customer Service Representative 1 (Pennsylvania and Ohio) * Are you passionate about helping others and solving problems?...
Remote Work- Morgantown, WV (20 miles from Kingwood, WV)
- 30+ days ago
- Morgantown, WV (20 miles from Kingwood, WV)
- 30+ days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Upcoming 2025 Remote Customer Service Representative Opportunities - KY and PA areas
- Smithfield, PA (19 miles from Kingwood, WV)
- 30+ days ago
- Smithfield, PA (19 miles from Kingwood, WV)
- 30+ days ago
Remote Customer Service Representative 1 (Pennsylvania anKentucky) Are you passionate about helping others and solving problems? Do you thrive in a fast paced, dynamic environment?...
Remote Work- Oakland, MD (21 miles from Kingwood, WV)
- 30+ days ago
- Oakland, MD (21 miles from Kingwood, WV)
- 30+ days ago
C N Metals Sales/Customer Service in Oakland , Maryland Sales and Customer Service Building experience is a plus Enjoying working with others in a family atmosphere. Full-time position with...
- Morgantown, WV (20 miles from Kingwood, WV)
- 30+ days ago
- Morgantown, WV (20 miles from Kingwood, WV)
- 30+ days ago
Store - MORGANTOWN, WV Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Demographic Data for Kingwood, WV
Moving to Kingwood, WV? Find some basic demographic data about Kingwood, WV below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Kingwood, WV
Highest Education Level
Customer Service Representatives in Kingwood, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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