Customer Service Representative Jobs in Kingwood, WV

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 25 Jobs

Customer Service Rep(01311) - 1159 Van Voorhis Road, Suite A

  • Morgantown, WV (20 miles from Kingwood, WV)
  • 10 hours ago
  • Morgantown, WV (20 miles from Kingwood, WV)
  • 10 hours ago

Company Description Job Description Customer Service Representative Are you ready to be part of the action?...

Now Hiring Entry-Level Customer Service Reps

  • Morgantown, WV (20 miles from Kingwood, WV)
  • 4 days ago
  • Morgantown, WV (20 miles from Kingwood, WV)
  • 4 days ago

NOW HIRING ENTRY-LEVEL CUSTOMER SERVICE REPS ** Morgantown Area (26501) | Travel Required | Full-Time | No Experience Needed Looking for a change? Want to build real skills, make great money, and...

Lead Customer Service Representative, Full or Part Time

  • Morgantown, WV (20 miles from Kingwood, WV)
  • 5 days ago
  • Morgantown, WV (20 miles from Kingwood, WV)
  • 5 days ago

Store 4704003: 2768 Grafton Rd, Morgantown, West Virginia 26508 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Summer Customer Service Representative - Float - NCWVP Administration

  • Morgantown, WV (20 miles from Kingwood, WV)
  • 10 days ago
  • Morgantown, WV (20 miles from Kingwood, WV)
  • 10 days ago

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....

Customer Service Associate

  • Oakland, MD (21 miles from Kingwood, WV)
  • 10 days ago
  • Oakland, MD (21 miles from Kingwood, WV)
  • 10 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

110 - Customer Service Center - Customer Service Advisor I

  • Oakland, MD (21 miles from Kingwood, WV)
  • 11 days ago
  • Oakland, MD (21 miles from Kingwood, WV)
  • 11 days ago

110 - Customer Service Center - Customer Service Advisor I First United Bank, 19 S 2nd Street, Oakland, Maryland, United States of America Req #843 Wednesday, April 9, 2025 For more than a...

Lead Customer Service Associate

  • Reedsville, WV (5 miles from Kingwood, WV)
  • 15 days ago
  • Reedsville, WV (5 miles from Kingwood, WV)
  • 15 days ago

To provide excellent customer service in a manner which exceeds Company Goals and Expectations of Total Quality Service to our Guests. Assist Store Management in day-to-day store operations. In...

Customer Support Specialist (HYBRID)

  • Morgantown, WV (20 miles from Kingwood, WV)
  • 15 days ago
  • Morgantown, WV (20 miles from Kingwood, WV)
  • 15 days ago

Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in...

Customer Service Associate

  • Reedsville, WV (5 miles from Kingwood, WV)
  • 16 days ago
  • Reedsville, WV (5 miles from Kingwood, WV)
  • 16 days ago

Customer Service Associates are responsible for: Maintaining store to the needs of management while giving excellent customer service to each guest Completing customer transactions by scanning...

Customer Service Advisor - Fairmont Main

  • Fairmont, WV (20 miles from Kingwood, WV)
  • 16 days ago
  • Fairmont, WV (20 miles from Kingwood, WV)
  • 16 days ago

CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...

Customer Service Outfitter-1

  • Morgantown, WV (20 miles from Kingwood, WV)
  • 19 days ago
  • Morgantown, WV (20 miles from Kingwood, WV)
  • 19 days ago

POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...

101 - Oakland - Customer Service Representative

  • Oakland, MD (21 miles from Kingwood, WV)
  • 23 days ago
  • Oakland, MD (21 miles from Kingwood, WV)
  • 23 days ago

101 - Oakland - Customer Service Representative First United Bank, 19 S 2nd Street, Oakland, Maryland, United States of America Req #844 Friday, March 28, 2025 For more than a century, First United...

Customer Service Representative - Legal Services

  • Morgantown, WV (20 miles from Kingwood, WV)
  • 23 days ago
  • Morgantown, WV (20 miles from Kingwood, WV)
  • 23 days ago

Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in...

Customer Service Representative

  • Morgantown, WV (20 miles from Kingwood, WV)
  • 25 days ago
  • Morgantown, WV (20 miles from Kingwood, WV)
  • 25 days ago

To see the full job description, please click the link below: Customer Service Representative Full-Time Careers at Gabe's Offer: Flexible Schedules Employee Discount and Assistance Program Wide Range...

Team Member

  • Grafton, WV (20 miles from Kingwood, WV)
  • 30+ days ago
  • Grafton, WV (20 miles from Kingwood, WV)
  • 30+ days ago

Store 4704012: 17 Beech St, Grafton, West Virginia 26354 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Kingwood, WV

Moving to Kingwood, WV? Find some basic demographic data about Kingwood, WV below.


Local
National
5,498
177
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Kingwood, WV

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Kingwood, WV offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Kingwood, WV
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »