Customer Service Representative Jobs in Clarksburg, WV

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 18 Jobs

Customer Service Representative

  • Weston, WV (18 miles from Clarksburg, WV)
  • 2 days ago
  • Weston, WV (18 miles from Clarksburg, WV)
  • 2 days ago

Perform duties which combine preparing and serving food and nonalcoholic beverages. Various shifts available, benefits available as well. Apply online at

Customer Service

  • Bridgeport, WV (7 miles from Clarksburg, WV)
  • 6 days ago
  • Bridgeport, WV (7 miles from Clarksburg, WV)
  • 6 days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Customer Service Advisor

  • Carolina, WV (13 miles from Clarksburg, WV)
  • 10 days ago
  • Carolina, WV (13 miles from Clarksburg, WV)
  • 10 days ago

Customer Service Advisor Call CenterRemote, United States Alabama Georgia Tennessee Texas Arkansas Indiana Kentucky Louisiana Mississippi North Carolina Ohio West Virginia Pennsylvania Oklahoma...

Remote Work

Customer Service Representative

  • Fairmont, WV (19 miles from Clarksburg, WV)
  • 10 days ago
  • Fairmont, WV (19 miles from Clarksburg, WV)
  • 10 days ago

Shentel is hiring a Customer Service Representative (CSR) to join our call center team....

Customer Service Advisor - Pine Grove

  • Pine Grove, WV (23 miles from Clarksburg, WV)
  • 14 days ago
  • Pine Grove, WV (23 miles from Clarksburg, WV)
  • 14 days ago

CSAs must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...

Customer Service Representative - UniFirst

  • Clarksburg, WV
  • 19 days ago
  • Clarksburg, WV
  • 19 days ago

UniFirst is seeking a dedicated Customer Service Representative to join our team....

Customer Service Teller

  • Salem, WV (12 miles from Clarksburg, WV)
  • 19 days ago
  • Salem, WV (12 miles from Clarksburg, WV)
  • 19 days ago

Customer Service Teller CLASSIFICATION Non-exempt REPORTS TO Community Bank Manager JOB DESCRIPTION Summary/Objective Under the direction of the Branch Management, performs a variety of duties...

Summer Customer Service Representative - Float - NCWVP Administration

  • Fairmont, WV (19 miles from Clarksburg, WV)
  • 28 days ago
  • Fairmont, WV (19 miles from Clarksburg, WV)
  • 28 days ago

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....

Customer Account Representative

  • Clarksburg, WV
  • 30+ days ago
  • Clarksburg, WV
  • 30+ days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Associate

  • Mannington, WV (15 miles from Clarksburg, WV)
  • 30+ days ago
  • Mannington, WV (15 miles from Clarksburg, WV)
  • 30+ days ago

SHIFTS - Full-time or part-time, Weekends, Days, Nights BASIC QUALIFICATIONS - Must be fluent in reading, writing, and speaking English. Requires willingness to work flexible schedule, including...

Pharmacy Customer Support Representative

  • Clarksburg, WV
  • 30+ days ago
  • Clarksburg, WV
  • 30+ days ago

Pharmacy Customer Support Representative PURPOSE/BELIEF STATEMENT The primary purpose of the Pharmacy Customer Support Representative is to be a customer facing resource who is attentive,...

Customer Service Associate (part-time)

  • Clarksburg, WV
  • 30+ days ago
  • Clarksburg, WV
  • 30+ days ago

General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking. Essential Job Functions Greets...

Customer Service Rep(02149)66 Valley Street

  • Salem, WV (12 miles from Clarksburg, WV)
  • 60+ days ago
  • Salem, WV (12 miles from Clarksburg, WV)
  • 60+ days ago

body Customer Service Representative: The following general description applies to all Customer Service Representatives.please read the information listed below. ABOUT THE JOB: You got game?...

Customer Service Rep(01309) - 47 S Kanawha St

  • Buckhannon, WV (23 miles from Clarksburg, WV)
  • 60+ days ago
  • Buckhannon, WV (23 miles from Clarksburg, WV)
  • 60+ days ago

Customer Service Representative Are you ready to be part of the action?...

Customer Service Rep(01322) - 116 S Chestnut St

  • Clarksburg, WV
  • 90+ days ago
  • Clarksburg, WV
  • 90+ days ago

Customer Service Representative Are you ready to be part of the action?...

Demographic Data for Clarksburg, WV

Moving to Clarksburg, WV? Find some basic demographic data about Clarksburg, WV below.


Local
National
28,586
754
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Clarksburg, WV

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Clarksburg, WV offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.5%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Clarksburg, WV
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »