Customer Service Representative Jobs in Charleston, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Associate
- Cross Lanes, WV (8 miles from Charleston, WV)
- 9 hours ago
- Cross Lanes, WV (8 miles from Charleston, WV)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Care Representative -- CAMC Gynecology Oncology -- Cancer Center Building
- Charleston, WV
- 11 hours ago
- Charleston, WV
- 11 hours ago
Job Summary To assist in the maintenance of patient records, including preparation, filing, purging, transferring records and obtaining release of information. Responsibilities Answer all incoming...
- South Charleston, WV (2 miles from Charleston, WV)
- 2 days ago
- South Charleston, WV (2 miles from Charleston, WV)
- 2 days ago
A Member Service Representative is needed for a credit union in the Charleston area. If you're looking for a meaningful career, apply now! Responsibilities Responsibilities include conducting...
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
Job ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...
Customer Service Associate - Temporary
- Cross Lanes, WV (8 miles from Charleston, WV)
- 3 days ago
- Cross Lanes, WV (8 miles from Charleston, WV)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
CHARLESTON AREA CUSTOMER SERVICE REPS NEEDED! ** 25301 | Entry-Level | Full-Time | Must Be Willing to Travel & Relocate Looking to escape the same old routine? Were hiring **outgoing, motivated...
- Big Chimney, WV (4 miles from Charleston, WV)
- 6 days ago
- Big Chimney, WV (4 miles from Charleston, WV)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Customer Service Driver (Spanish)
- Saint Albans, WV (11 miles from Charleston, WV)
- 7 days ago
- Saint Albans, WV (11 miles from Charleston, WV)
- 7 days ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Remote WorkBilingual Customer Service Driver (Spanish)
- Saint Albans, WV (11 miles from Charleston, WV)
- 8 days ago
- Saint Albans, WV (11 miles from Charleston, WV)
- 8 days ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
Customer Service Rep - St. Albans (PT)
- Saint Albans, WV (11 miles from Charleston, WV)
- 8 days ago
- Saint Albans, WV (11 miles from Charleston, WV)
- 8 days ago
EQUAL OPPORTUNITY EMPLOYER - Serves as a primary transactional contact with customers. Provides excellent customer service while performing efficient and accurate banking transactions in...
The Customer Advocate Team Lead Specialist will be responsible for providing general office administrative and support tasks to the legal department to ensure proper tracking and organization of...
Demographic Data for Charleston, WV
Moving to Charleston, WV? Find some basic demographic data about Charleston, WV below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Charleston, WV
Highest Education Level
Customer Service Representatives in Charleston, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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