Customer Service Representative Jobs in Bluefield, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Customer Service Representative
- Bland, VA (13 miles from Bluefield, WV)
- 7 days ago
- Bland, VA (13 miles from Bluefield, WV)
- 7 days ago
Store 2723712: 8006 S Scenic Hwy, Bland, Virginia 24315 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Account Representative
- Princeton, WV (11 miles from Bluefield, WV)
- 10 days ago
- Princeton, WV (11 miles from Bluefield, WV)
- 10 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $12.28 per hour - $14.45 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Pharmacy Customer Service Associate
- Princeton, WV (11 miles from Bluefield, WV)
- 11 days ago
- Princeton, WV (11 miles from Bluefield, WV)
- 11 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Wireless Customer Service Representative - Paid Training Provided
- Bluefield, WV
- 14 days ago
- Bluefield, WV
- 14 days ago
Job Duties and Responsibilities Customer Service Representative: $17.50/hr starting pay with opportunity to increase pay to $19.25/hr within 60 days. No experience required....
- Mullens, WV (23 miles from Bluefield, WV)
- 45+ days ago
- Mullens, WV (23 miles from Bluefield, WV)
- 45+ days ago
Customer Service Teller CLASSIFICATION Non-exempt REPORTS TO Community Bank Manager JOB DESCRIPTION Summary/Objective Under the direction of the Branch Management, performs a variety of duties...
Customer Service Rep(01335) - 2113 College Ave
- Bluefield, VA (9 miles from Bluefield, WV)
- 27 days ago
- Bluefield, VA (9 miles from Bluefield, WV)
- 27 days ago
Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world! You will be responsible for taking...
Retail Customer Service Associate
- Bluefield, VA (9 miles from Bluefield, WV)
- 30+ days ago
- Bluefield, VA (9 miles from Bluefield, WV)
- 30+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Position: Customer Service Representative Location: 500 Federal Street Terms: Full-time Pay: $17/hr Join Team Alorica At Alorica, were redefining what it means to be a global leader in customer service...
- Princeton, WV (11 miles from Bluefield, WV)
- 45+ days ago
- Princeton, WV (11 miles from Bluefield, WV)
- 45+ days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
- Princeton, WV (11 miles from Bluefield, WV)
- 45+ days ago
- Princeton, WV (11 miles from Bluefield, WV)
- 45+ days ago
The Crew Member Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why...
Customer Service Rep(01336) - 700 Stafford Drive
- Princeton, WV (11 miles from Bluefield, WV)
- 90+ days ago
- Princeton, WV (11 miles from Bluefield, WV)
- 90+ days ago
Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world! You will be responsible for taking...
Demographic Data for Bluefield, WV
Moving to Bluefield, WV? Find some basic demographic data about Bluefield, WV below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Bluefield, WV
Highest Education Level
Customer Service Representatives in Bluefield, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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