Customer Service Representative Jobs in Beckley, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (Loan Consultant I)
- Beckley, WV
- 12 hours ago
- Beckley, WV
- 12 hours ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Pharmacy Customer Service Associate
- Beaver, WV (9 miles from Beckley, WV)
- 6 days ago
- Beaver, WV (9 miles from Beckley, WV)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Mullens, WV (17 miles from Beckley, WV)
- 7 days ago
- Mullens, WV (17 miles from Beckley, WV)
- 7 days ago
Customer Service Teller DATE August 7, 2024 CLASSIFICATION Non-exempt REPORTS TO Community Bank Manager JOB DESCRIPTION Summary/Objective Under the direction of the Branch Management, performs a...
WEEKEND Shift Customer Service
- Mount Hope, WV (5 miles from Beckley, WV)
- 12 days ago
- Mount Hope, WV (5 miles from Beckley, WV)
- 12 days ago
We are looking for individuals who would like to be part of our Weekend Team! The ideal candidate will be available to work shifts on Fridays, Saturdays and Sundays. The Crew Member is the key to...
- Fayetteville, WV (18 miles from Beckley, WV)
- 12 days ago
- Fayetteville, WV (18 miles from Beckley, WV)
- 12 days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
- Oceana, WV (19 miles from Beckley, WV)
- 13 days ago
- Oceana, WV (19 miles from Beckley, WV)
- 13 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Delivery Driver
- Oak Hill, WV (12 miles from Beckley, WV)
- 30+ days ago
- Oak Hill, WV (12 miles from Beckley, WV)
- 30+ days ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Customer Service Delivery Driver
- Oak Hill, WV (12 miles from Beckley, WV)
- 30+ days ago
- Oak Hill, WV (12 miles from Beckley, WV)
- 30+ days ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
- Mount Hope, WV (5 miles from Beckley, WV)
- 30+ days ago
- Mount Hope, WV (5 miles from Beckley, WV)
- 30+ days ago
The Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why...
Overview Exciting new earning opportunities available! Apply today to begin the conversation! This is an onsite position located at 251 Gray Flats Rd, Beckley, WV. We focus on providing the...
Benefits: 401(k) matching Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with...
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center....
Demographic Data for Beckley, WV
Moving to Beckley, WV? Find some basic demographic data about Beckley, WV below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Beckley, WV
Highest Education Level
Customer Service Representatives in Beckley, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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