Customer Service Representative Jobs in Beaver, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Teller (Part-Time)
- Hinton, WV (16 miles from Beaver, WV)
- 4 days ago
- Hinton, WV (16 miles from Beaver, WV)
- 4 days ago
JOB DESCRIPTION Summary/Objective Under the direction of the Branch Management, performs a variety of duties related to all phases of teller work, including proper receiving and handling of...
Store Customer Service Specialist
- Oak Hill, WV (12 miles from Beaver, WV)
- 6 days ago
- Oak Hill, WV (12 miles from Beaver, WV)
- 6 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means...
Store Customer Service Specialist
- Oak Hill, WV (12 miles from Beaver, WV)
- 8 days ago
- Oak Hill, WV (12 miles from Beaver, WV)
- 8 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Beckley, WV (9 miles from Beaver, WV)
- 11 days ago
- Beckley, WV (9 miles from Beaver, WV)
- 11 days ago
Customer Service Teller CLASSIFICATION Non-exempt REPORTS TO Community Bank Manager JOB DESCRIPTION Summary/Objective Under the direction of the Branch Management, performs a variety of duties...
- Mount Hope, WV (9 miles from Beaver, WV)
- 17 days ago
- Mount Hope, WV (9 miles from Beaver, WV)
- 17 days ago
The Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why...
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Retail Customer Service Team Member
- Beckley, WV (9 miles from Beaver, WV)
- 30+ days ago
- Beckley, WV (9 miles from Beaver, WV)
- 30+ days ago
Store - Beckley, WV Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Retail Customer Service Associate
- Beckley, WV (9 miles from Beaver, WV)
- 30+ days ago
- Beckley, WV (9 miles from Beaver, WV)
- 30+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Representative (Loan Consultant I)
- Beckley, WV (9 miles from Beaver, WV)
- 30+ days ago
- Beckley, WV (9 miles from Beaver, WV)
- 30+ days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Representative
- Beckley, WV (9 miles from Beaver, WV)
- 30+ days ago
- Beckley, WV (9 miles from Beaver, WV)
- 30+ days ago
Overview As a Customer Support Agent you will answer telephone calls for a health insurance affiliate. You will work to help answer questions and resolve issues related to health insurance...
Customer Service Representative (Loan Consultant I)
- Beckley, WV (9 miles from Beaver, WV)
- 30+ days ago
- Beckley, WV (9 miles from Beaver, WV)
- 30+ days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
WEEKEND Shift Customer Service
- Mount Hope, WV (9 miles from Beaver, WV)
- 45+ days ago
- Mount Hope, WV (9 miles from Beaver, WV)
- 45+ days ago
We are looking for individuals who would like to be part of our Weekend Team! The ideal candidate will be available to work shifts on Fridays, Saturdays and Sundays. The Crew Member is the key to...
Customer Service Delivery Driver
- Oak Hill, WV (12 miles from Beaver, WV)
- 60+ days ago
- Oak Hill, WV (12 miles from Beaver, WV)
- 60+ days ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Customer Service Sales Representative
- Beckley, WV (9 miles from Beaver, WV)
- 90+ days ago
- Beckley, WV (9 miles from Beaver, WV)
- 90+ days ago
Overview Exciting new earning opportunities available! Apply today to begin the conversation! This is an onsite position located at 251 Gray Flats Rd, Beckley, WV. We focus on providing the...
Demographic Data for Beaver, WV
Moving to Beaver, WV? Find some basic demographic data about Beaver, WV below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Beaver, WV
Highest Education Level
Customer Service Representatives in Beaver, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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