Customer Service Representative Jobs in Winchester, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Purcellville, VA (23 miles from Winchester, VA)
- 15 hours ago
- Purcellville, VA (23 miles from Winchester, VA)
- 15 hours ago
Salary offers are based on information contained within the application and any attachments (licenses, certifications, etc.). Please ensure your profile and resume are up to date with all...
Customer Service Representative
- Capon Bridge, WV (20 miles from Winchester, VA)
- 21 hours ago
- Capon Bridge, WV (20 miles from Winchester, VA)
- 21 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
6015 - Winchester - 351 Crossover Boulevard, Winchester, Virginia, 22601 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Pharmacy Customer Service Associate
- Strasburg, VA (13 miles from Winchester, VA)
- 6 days ago
- Strasburg, VA (13 miles from Winchester, VA)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Ranson, WV (19 miles from Winchester, VA)
- 6 days ago
- Ranson, WV (19 miles from Winchester, VA)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Rep(01339) - 502 Williamsport Pike
- Martinsburg, WV (23 miles from Winchester, VA)
- 8 days ago
- Martinsburg, WV (23 miles from Winchester, VA)
- 8 days ago
Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job, a part-time job, or a second job for some extra...
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Customer Service Representative
- Stephens City, VA (9 miles from Winchester, VA)
- 10 days ago
- Stephens City, VA (9 miles from Winchester, VA)
- 10 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Charles Town, WV (17 miles from Winchester, VA)
- 12 days ago
- Charles Town, WV (17 miles from Winchester, VA)
- 12 days ago
We currently have an opening for a Customer Service Representative....
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
Retail Customer Service Specialist
- Dulles, VA (20 miles from Winchester, VA)
- 14 days ago
- Dulles, VA (20 miles from Winchester, VA)
- 14 days ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Customer Service Representative
- Dulles, VA (20 miles from Winchester, VA)
- 14 days ago
- Dulles, VA (20 miles from Winchester, VA)
- 14 days ago
Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: Dulles, Virginia, United States Of America Views:0 Duties will include but are not limited to, checking stock on...
Customer Service Representative
- Stephens City, VA (9 miles from Winchester, VA)
- 15 days ago
- Stephens City, VA (9 miles from Winchester, VA)
- 15 days ago
Customer Service Representative Hourly Full-Time Tellers Stephens City, VA, US 5 days ago Requisition ID: 4287 EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS Summary Description Provides excellent...
Customer Service Representative - Part Time First Shift
- Winchester, VA
- 15 days ago
- Winchester, VA
- 15 days ago
Department PURCHASING - 108331 Worker Sub Type Regular Work Shift First Shift (United States of America) Pay Grade 108 Job Description The Customer Service Representative (CSR) is the purchasing department's...
Demographic Data for Winchester, VA
Moving to Winchester, VA? Find some basic demographic data about Winchester, VA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Winchester, VA
Highest Education Level
Customer Service Representatives in Winchester, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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