Customer Service Representative Jobs in Stafford, VA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 50 Jobs

Customer Service Representative

  • Stafford, VA
  • 9 hours ago
  • Stafford, VA
  • 9 hours ago

Customer Service Representative Fredericksburg, VA Salary: $23.33 per hour / $47,009.95 annually When you grow, GEICO grows....

Customer Service Associate

  • Fredericksburg, VA (8 miles from Stafford, VA)
  • 5 days ago
  • Fredericksburg, VA (8 miles from Stafford, VA)
  • 5 days ago

Customer Service Representative Fredericksburg, VA Salary: $23.33 per hour / $47,009.95 annually When you grow, GEICO grows....

Customer Service Representative

  • Fredericksburg, VA (9 miles from Stafford, VA)
  • 3 hours ago
  • Fredericksburg, VA (9 miles from Stafford, VA)
  • 3 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Care Representative

  • Fredericksburg, VA (8 miles from Stafford, VA)
  • 15 hours ago
  • Fredericksburg, VA (8 miles from Stafford, VA)
  • 15 hours ago

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global...

Customer Service Agent

  • Woodbridge, VA (17 miles from Stafford, VA)
  • 17 hours ago
  • Woodbridge, VA (17 miles from Stafford, VA)
  • 17 hours ago

15.00 per hour Longevity increases and Performance incentives so you're rewarded for being a rockstar! | Woodbridge, VA, USA | Hourly | Full Time Join the DVS Team as an Inbound Customer Service...

Client Service Rep - Dog Training Facility

  • Fredericksburg, VA (8 miles from Stafford, VA)
  • 1 day ago
  • Fredericksburg, VA (8 miles from Stafford, VA)
  • 1 day ago

Job Summary: Meet and greet clients and their pets. Coordinate and represent all facets of client services. To serve as a good will ambassador for the dog training department. Knowledge, Skills...

Client Service Associate For Busy Tax Service

  • Fredericksburg, VA (8 miles from Stafford, VA)
  • 1 day ago
  • Fredericksburg, VA (8 miles from Stafford, VA)
  • 1 day ago

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look...

Retail Sales Associate (In-Store Sales and Customer Service)

  • Fredericksburg, VA (8 miles from Stafford, VA)
  • 3 days ago
  • Fredericksburg, VA (8 miles from Stafford, VA)
  • 3 days ago

Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail...

Customer Service Associate

  • Lake Ridge, VA (20 miles from Stafford, VA)
  • 3 days ago
  • Lake Ridge, VA (20 miles from Stafford, VA)
  • 3 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...

Customer Service Representative

  • Lorton, VA (22 miles from Stafford, VA)
  • 5 days ago
  • Lorton, VA (22 miles from Stafford, VA)
  • 5 days ago

A wine import/wholesale company located in Lorton, VA has a customer service position open for a people oriented and energetic individual to work in a fast paced and dynamic environment. She/he...

Pharmacy Customer Service Associate

  • Fredericksburg, VA (8 miles from Stafford, VA)
  • 7 days ago
  • Fredericksburg, VA (8 miles from Stafford, VA)
  • 7 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service/Sales

  • Spotsylvania, VA (15 miles from Stafford, VA)
  • 7 days ago
  • Spotsylvania, VA (15 miles from Stafford, VA)
  • 7 days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Customer Service Rep(04355) - 511 Jefferson Davis Hwy

  • Fredericksburg, VA (8 miles from Stafford, VA)
  • 8 days ago
  • Fredericksburg, VA (8 miles from Stafford, VA)
  • 8 days ago

We are looking for Customer Service Representatives with hustle, personality and people skills....

Customer Service Rep(04356) - 4211 Plank Rd

  • Fredericksburg, VA (8 miles from Stafford, VA)
  • 8 days ago
  • Fredericksburg, VA (8 miles from Stafford, VA)
  • 8 days ago

At Domino's we work together to accomplish goals. We help each other accomplish goals. We can only achieve our goals with your help, therefore any job, no matter how big or how small, how...

Retail Customer Service Cashier

  • Fredericksburg, VA (8 miles from Stafford, VA)
  • 10 days ago
  • Fredericksburg, VA (8 miles from Stafford, VA)
  • 10 days ago

Req ID: 453619 Address: 23845 Rogers Clark Blvd. Ruther Glen, VA, 22546 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...

Demographic Data for Stafford, VA

Moving to Stafford, VA? Find some basic demographic data about Stafford, VA below.


Local
National
8,631,637
205,142

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Stafford, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Stafford, VA offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Stafford, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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