Customer Service Representative Jobs in Powhatan, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Henrico, VA (18 miles from Powhatan, VA)
- 5 hours ago
- Henrico, VA (18 miles from Powhatan, VA)
- 5 hours ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Customer Service Representative - Remote
- Richmond, VA (21 miles from Powhatan, VA)
- 17 hours ago
- Richmond, VA (21 miles from Powhatan, VA)
- 17 hours ago
City/State Richmond, VA Work Shift Multiple shifts available Overview: Sentara Health is currently seeking a full-time remote Customer Service Representative I for the Pharmacy Call Center....
Remote WorkEyewear Customer Service/Sales Advisor
- Richmond, VA (21 miles from Powhatan, VA)
- 18 hours ago
- Richmond, VA (21 miles from Powhatan, VA)
- 18 hours ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Specialist - Now Hiring
- Richmond, VA (21 miles from Powhatan, VA)
- 22 hours ago
- Richmond, VA (21 miles from Powhatan, VA)
- 22 hours ago
Ready to enhance your customer service skill set, earn more and advance your career? Experienced customer service professionals are on the front lines they keep businesses moving, resolve a wide...
Customer Service Representative for Glass Shop - Full Time CSR
- Richmond, VA (21 miles from Powhatan, VA)
- 1 day ago
- Richmond, VA (21 miles from Powhatan, VA)
- 1 day ago
Ace Glass Inc. is hiring for a customer service representative. Seeking someone with prior glass experience, or being familiar with vehicle year, makes, and models is a plus. Full time position....
- Richmond, VA (21 miles from Powhatan, VA)
- 1 day ago
- Richmond, VA (21 miles from Powhatan, VA)
- 1 day ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Customer Service Representative
- Richmond, VA (21 miles from Powhatan, VA)
- 1 day ago
- Richmond, VA (21 miles from Powhatan, VA)
- 1 day ago
Our client is seeking a Customer Care Specialist to assist their inbound call center. Day to day responsibilities would include assisting customers with questions and concerns related to their...
Retail Associate Customer Service
- Richmond, VA (21 miles from Powhatan, VA)
- 1 day ago
- Richmond, VA (21 miles from Powhatan, VA)
- 1 day ago
Retail Associate Customer Service 3.6 3.6 out of 5 stars 7101 Forest Hill Avenue, Richmond, VA 23225 Position Summary Contributes to the mission of Goodwill by providing the best customer service...
Customer Support Specialist (Onsite)
- Midlothian, VA (16 miles from Powhatan, VA)
- 1 day ago
- Midlothian, VA (16 miles from Powhatan, VA)
- 1 day ago
About the Company - Julian W. Black & Son, Inc., a trusted leader in the food and beverage ingredient industry since 1935, is seeking a highly motivated Client Support Specialist to join our team....
Client Support Representative (Entry Level)
- Chesterfield, VA (20 miles from Powhatan, VA)
- 1 day ago
- Chesterfield, VA (20 miles from Powhatan, VA)
- 1 day ago
The Client Support Representative works on-site at our marketing & promotional events and provides support to the team at our corporate headquarters here in Richmond. We specialize in customer...
Bilingual Spanish Customer Service Representative - Remote
- Richmond, VA (21 miles from Powhatan, VA)
- 1 day ago
- Richmond, VA (21 miles from Powhatan, VA)
- 1 day ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote Work- Richmond, VA (21 miles from Powhatan, VA)
- 1 day ago
- Richmond, VA (21 miles from Powhatan, VA)
- 1 day ago
Provides full-service account management regarding products and services, including pricing, availability, and shipping information Responds thoroughly and timely to inquiries, via phone, email,...
HVAC Customer Service Representative (Onsite)
- Rockville, VA (17 miles from Powhatan, VA)
- 2 days ago
- Rockville, VA (17 miles from Powhatan, VA)
- 2 days ago
***This position is onsite*** Unleash your potential with the Johnson Controls team! As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of...
- Richmond, VA (20 miles from Powhatan, VA)
- 2 days ago
- Richmond, VA (20 miles from Powhatan, VA)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
EFAST2 Customer Service Specialist II
- Amelia Court House, VA (14 miles from Powhatan, VA)
- 3 days ago
- Amelia Court House, VA (14 miles from Powhatan, VA)
- 3 days ago
Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: MBI Full 5C (T3) Job Family: Customer Service...
Demographic Data for Powhatan, VA
Moving to Powhatan, VA? Find some basic demographic data about Powhatan, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Powhatan, VA
Highest Education Level
Customer Service Representatives in Powhatan, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- Order Entry
- First In, First Out
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Telephone Skills
- Listening
- Friendliness
- High School Diploma
- Retail
- Military Background
- Driving
- Punctual
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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