Customer Service Representative Jobs in Mclean, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Cherrydale Vet Clinic
- Arlington, VA (2 miles from Mclean, VA)
- 6 days ago
- Cherrydale Vet Clinic
- Arlington, VA (2 miles from Mclean, VA)
- 6 days ago
Cherrydale Veterinary Clinic (CVC) in Arlington, VA is in search of a Front Desk Team Member. Full time front desk team member needed in our small but busy full service animal practice in...
Full Time Customer Service Delivery Driver
- Alexandria, VA (9 miles from Mclean, VA)
- moments ago
- Alexandria, VA (9 miles from Mclean, VA)
- moments ago
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
Loss Prevention Customer Service Associate II
- Rockville, MD (10 miles from Mclean, VA)
- 7 hours ago
- Rockville, MD (10 miles from Mclean, VA)
- 7 hours ago
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...
Customer Service Representative
- Sudley Springs, VA (22 miles from Mclean, VA)
- 15 hours ago
- Sudley Springs, VA (22 miles from Mclean, VA)
- 15 hours ago
Furr, a leading name in residential services, is seeking dynamic individuals to join our team as Remote Customer Service Representatives....
Customer Service Representative
- Hyattsville, MD (12 miles from Mclean, VA)
- 16 hours ago
- Hyattsville, MD (12 miles from Mclean, VA)
- 16 hours ago
Our Culture Benefits Career Areas Events Search Jobs Current Associates d jobs Career Assistant The information you provide to the chatbot will be collected to improve your experience. Please read...
- Alexandria, VA (9 miles from Mclean, VA)
- 17 hours ago
- Alexandria, VA (9 miles from Mclean, VA)
- 17 hours ago
Mission: In the Senate Community tradition of service, we strive to improve the financial wellness of our members throughout all stages of life by integrating sustainability and security into...
Remote WorkEyewear Customer Service/Sales Advisor
- Herndon, VA (12 miles from Mclean, VA)
- 19 hours ago
- Herndon, VA (12 miles from Mclean, VA)
- 19 hours ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Eyewear Customer Service/Sales Advisor Part Time
- Burke, VA (11 miles from Mclean, VA)
- 19 hours ago
- Burke, VA (11 miles from Mclean, VA)
- 19 hours ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
DMV Customer Service Generalist - Franconia CSC #00984
- Alexandria, VA (9 miles from Mclean, VA)
- 19 hours ago
- Alexandria, VA (9 miles from Mclean, VA)
- 19 hours ago
Title: DMV Customer Service Generalist - Franconia CSC #00984 State Role Title: Admin and Office Spec III Hiring Range: Commensurate with DMV Experience up to $45,920 Pay Band: 3 Agency:...
Customer Service Representative - Vienna Branch
- Vienna, VA (4 miles from Mclean, VA)
- 20 hours ago
- Vienna, VA (4 miles from Mclean, VA)
- 20 hours ago
SUMMARY- Involves representing the bank as the "Face of Somerset Trust Company" by having the ability to exercise a wide range of decision making control. Employee should understand the culture...
Customer Support Representative (Assisting Employees with their System Access)
- Fort Meade, MD (23 miles from Mclean, VA)
- 20 hours ago
- Fort Meade, MD (23 miles from Mclean, VA)
- 20 hours ago
Windward Consulting is at the forefront of Service-Centric IT. With strategic consulting, unparalleled technical expertise and our proven Windward Service-Centric IT RoadMap, we help our clients...
Branch Member Service Representative
- Chantilly, VA (15 miles from Mclean, VA)
- 1 day ago
- Chantilly, VA (15 miles from Mclean, VA)
- 1 day ago
Overview The Member Service Representatives facilitate member service transactions and support services to positively impact member experience, sales and service expectations. A key component of...
Customer Care Representative (Remote)
- Washington, DC (7 miles from Mclean, VA)
- 1 day ago
- Washington, DC (7 miles from Mclean, VA)
- 1 day ago
Who We are. The McQuade Organization is proud to be one of the fastest-growing companies in America. With people nationwide, we are only as strong as the multicultural teams at the heart of our...
Remote WorkBilingual Customer Service Specialist (Spanish)
- Alexandria, VA (9 miles from Mclean, VA)
- 1 day ago
- Alexandria, VA (9 miles from Mclean, VA)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
CLIENT SERVICES REPRESENTATIVE Part-Time
- Washington, DC (7 miles from Mclean, VA)
- 1 day ago
- Washington, DC (7 miles from Mclean, VA)
- 1 day ago
Job Summary The Client Services Representative is WWH’s centralized patient-facing department responsible for assisting patients in the medical, dental, behavioral health, and other areas across...
Demographic Data for Mclean, VA
Moving to Mclean, VA? Find some basic demographic data about Mclean, VA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Mclean, VA
Highest Education Level
Customer Service Representatives in Mclean, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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