Customer Service Representative Jobs in Lynchburg, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Forest, VA (8 miles from Lynchburg, VA)
- 8 days ago
- Forest, VA (8 miles from Lynchburg, VA)
- 8 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
The Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(08084) - 12130 E Lynchburg Salem Hwy
- Forest, VA (8 miles from Lynchburg, VA)
- 1 day ago
- Forest, VA (8 miles from Lynchburg, VA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Join Our Team as a Cashier - Be the Face of Excellent Customer Service!. Job in Gladys Gr8Jobs
- Gladys, VA (15 miles from Lynchburg, VA)
- 4 days ago
- Gladys, VA (15 miles from Lynchburg, VA)
- 4 days ago
As a cashier, you'll provide friendly customer service while facilitating our patrons' transactions in our store. You'll scan products accurately at check out and will be expected to handle...
Staff Assistant/ Team Lead (In-Store Sales and Customer Service)
- Forest, VA (8 miles from Lynchburg, VA)
- 4 days ago
- Forest, VA (8 miles from Lynchburg, VA)
- 4 days ago
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail...
Remote WorkPersonal Lines Customer Service Advisor
- Forest, VA (8 miles from Lynchburg, VA)
- 4 days ago
- Forest, VA (8 miles from Lynchburg, VA)
- 4 days ago
Join Our High-Performing, Customer-Focused Team! We are looking for a friendly, hard-working, and experienced Customer Service Advisor to join our service team. In our agency, the sales team...
Customer Service Agent, Cross Functional (Full-Time)
- Lynchburg, VA
- 5 days ago
- Lynchburg, VA
- 5 days ago
We cant wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way...
Staff Assistant/ Team Lead (In-Store Sales and Customer Service)
- Lynchburg, VA
- 6 days ago
- Lynchburg, VA
- 6 days ago
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail...
Domino's Customer Service Rep Bedford VA
- Bedford, VA (20 miles from Lynchburg, VA)
- 6 days ago
- Bedford, VA (20 miles from Lynchburg, VA)
- 6 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Representative
- Appomattox, VA (21 miles from Lynchburg, VA)
- 12 days ago
- Appomattox, VA (21 miles from Lynchburg, VA)
- 12 days ago
Shentel is hiring a Customer Service Representative (CSR) to join our call center team....
Customer Service Team Member - Lynchburg, VA (VA1003)
- Lynchburg, VA
- 13 days ago
- Lynchburg, VA
- 13 days ago
Job Details Job Location : Lynchburg, VA Position Type : Full-Time/Part-Time Salary Range : $13.25 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Demographic Data for Lynchburg, VA
Moving to Lynchburg, VA? Find some basic demographic data about Lynchburg, VA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Lynchburg, VA
Highest Education Level
Customer Service Representatives in Lynchburg, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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