Customer Service Representative Jobs in Lynchburg, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
SUMMARY The Customer Service Representative (CSR) role is vital to a company’s success and directly impacts customer perceptions, satisfaction, and loyalty....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Sales & Customer Service Associate- Nights and Weekends
- Lynchburg, VA
- 5 days ago
- Lynchburg, VA
- 5 days ago
Overview Where Better Careers Begin! Massage Envy Lynchburg 3901 Old Forest Road Lynchburg, Va 24501 Job Description: We are looking for a friendly, organized, and customer-focused Front Desk...
Working independently and exercising good judgment and discretion, Jerry Falwell Library Student Worker Assistant will conduct themselves professionally, courteously, and politely in interactions...
POSITION TITLE Senior Customer Service Representative *We are actively recruiting for multiple opportunities within our Policyholder Services and Long Term Care Claims departments.* POSITION LOCATION...
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 3805...
6056 - Lynchburg - 507 Simons Run, Lynchburg, Virginia, 24502 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience...
Customer Service Rep(08450) - 1965 Confederate Boulevard
- Appomattox, VA (21 miles from Lynchburg, VA)
- 22 days ago
- Appomattox, VA (21 miles from Lynchburg, VA)
- 22 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(08084) - 12130 E Lynchburg Salem Hwy
- Forest, VA (8 miles from Lynchburg, VA)
- 30+ days ago
- Forest, VA (8 miles from Lynchburg, VA)
- 30+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Domino's Customer Service Rep Bedford VA
- Bedford, VA (20 miles from Lynchburg, VA)
- 30+ days ago
- Bedford, VA (20 miles from Lynchburg, VA)
- 30+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Rep(08088) - 1501 Lakeside Dr
- Lynchburg, VA
- 90+ days ago
- Lynchburg, VA
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Demographic Data for Lynchburg, VA
Moving to Lynchburg, VA? Find some basic demographic data about Lynchburg, VA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Lynchburg, VA
Highest Education Level
Customer Service Representatives in Lynchburg, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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